Everyskinclinics Reviews 681

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making them feel comfortable and well-cared for during treatments. Many highlight the excellent service, noting the thoroughness and efficiency of the procedures, and appreciate the personalized advice, especially regarding aftercare. The overall user experience is frequently described as positive, with many people enjoying a relaxed and welcoming atmosphere. However, some customers also noted issues with customer service, citing instances where therapists seemed to lack care or empathy, leading to rushed treatments and feelings of being an inconvenience. A few other people also felt that their treatments were not effective or that the staff did not provide adequate explanations, resulting in disappointment and a perception of poor quality.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, kindness, and... See more

Service

Clients share positive opinions on service, frequently praising the professionalism, care, and knowledge of... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers describe their sessions as quick,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the staff for... See more

Quality

Reviewers mention positive feedback about quality. Customers are very happy with the hair removal, noting... See more

Based on these reviews

Rated 5 out of 5 stars

My therapist Iva at the East Dulwich clinic was excellent. She answered all my questions about the laser hair removal treatment and made me feel really comfortable. She did a thorough job. She was car... See more

Company replied

Rated 5 out of 5 stars

The beautician was very knowledgeable about my skin type. I had laser hair removal and she also gave me excellent aftercare advice tailored to my skin. I’ve had laser treatments before, but this exper... See more

Company replied

Rated 5 out of 5 stars

I had face laser hair removal treatment with therapist called Anissa at Wood Green branch and she was superb. This branch has a relaxed and friendly atmosphere where staff take their time to explain... See more

Company replied

Rated 5 out of 5 stars

I did my last two hair removal sessions with Ayla in East Dulwich. We targeted new extensive areas I've had never treated before. Ayla has been so nice and professional in explaining how the procedure... See more

Company replied

Rated 5 out of 5 stars

I have been going to Wandsworth EverySkin for a while now and have really enjoyed my experience of laser hair removal. I have had the same technician, Ines, for the last couple of my appointments an... See more

Company replied

Rated 5 out of 5 stars

I went back to the clinic in East Dulwich today and had a new area treated for laser hair removal with Ayla. She has been absolutely fantastic in guiding me through this journey. We also had a skin co... See more

Company replied

Rated 5 out of 5 stars

Unfortunately, due to traffic I was running about 5-10 minutes late to my appointment. When I got there my specialist was so gracious and kind. She didn’t have an attitude and treated me so respectful... See more

Company replied

Rated 5 out of 5 stars

I had a skin consultation with Ayla and she recommended me some great home products and some chemical pills. She was super friendly and explained everything so well. I even inquired about laser hair r... See more

Company replied

Rated 5 out of 5 stars

I've been coming here for almost two years now and can't recommend it enough. The ladies are beautiful and lovely, and the results are exactly what I expected from the first time I went! Really worth... See more

Company replied

Rated 5 out of 5 stars

My therapist today Lilas was so thorough and attentive. She took her time and made sure that I was covered all the areas equally . I appreciated the care she showed and would most definitely recommend... See more

Company replied

Rated 5 out of 5 stars

Stephanie did my treatment and she is always so kind, mindful and professional. I wish I could have her for all my treatment. Also there was a "new" receptionist, who I saw before and she was very w... See more

Company replied

Rated 4 out of 5 stars

I’ve been coming in for my underarm and bikini laser removal for about six sessions now, and this was by far the best experience I’ve had. Tiana was absolutely amazing from start to finish. She asked... See more

Company replied

Rated 5 out of 5 stars

Kyera (apologies if I misspelt the name) did an amazing job and checked on me to ensure I was comfortable and at ease. The session went by quickly but she was thorough, always happy with the service a... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Sofia! I’ve done few of my sessions with her, and I am very happy whenever I’m with her, because she does her job to perfection and most importantly I can feel relax and comfortable aro... See more

Company replied

Rated 5 out of 5 stars

Koko was outstanding. I’ve honestly never had a therapist so thorough & so fast, which is almost unheard of. I had absolute trust in the advice she gave me & cannot recommend high enough. Koko is a... See more

Company replied

Rated 5 out of 5 stars

I saw beauty therapist Eda for my first ever session today. She made me feel extremely comfortable and I had a completely painless experience. She kept me well entertained during this process ! Thank... See more

Company replied

Rated 5 out of 5 stars

I have been using everyskin clinics for laser for a few years. I have seen significant reduction on hair and growth of hair. I am very pleased with the service provided as all staff members have been... See more

Company replied

Rated 5 out of 5 stars

I have already done 2 laser hair removal sessions with Anna and I’m really pleased with the results. She is very professional and friendly . The clinic is very clean and the machines used are really e... See more

Company replied

Rated 3 out of 5 stars

The last two therapists who took care of me were absolutely brilliant—very attentive and caring. However, my experience last night was disappointing. The therapist who did my laser treatment seemed t... See more

Company replied

Rated 5 out of 5 stars

It’s my second time here at West Hampstead EverySkin and it’s been a very enjoyable experience. The staff are very welcoming and the environment is clean and presentable. I had my laser treatment and... See more

Company replied

Rated 5 out of 5 stars

All the ladies who work here are so welcoming. I had Ines for my first session who made me feel so comfortable and made the first time getting lazer not intimidating at all! Felt really comfortable an... See more

Company replied

Rated 5 out of 5 stars

I have been using Everyskin in Wandsworth for many months. They are all very friendly and I had a session with Anna today who is always very professional and super efficient/thorough. She gave insight... See more

Company replied

Rated 5 out of 5 stars

Miah was amazing, she did my consultation and first session and it was so much better than I anticipated! After years of waxing and sugaring, I really wish I had got laser sooner.

Company replied

Rated 5 out of 5 stars

I had my facial laser session with Kaz today, and she is absolutely wonderful. Very friendly, made me feel completely at ease. Look forward to my next appointment with her.

Company replied

Rated 2 out of 5 stars

I had a skin consultation two day prior to my appointment. They had recommended me the glow and go facial, with a long term idea to start micro needling with them for many sessions. I was very excite... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Shaselle — her customer service was outstanding! She took the time to follow up with me about my satisfaction with my last laser treatment, which I really appreciated. Sh... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. Kaz was very caring, kind, patient, clam and had a lot of knowledge. She was amazing. It was first ever face peel. She made me feel at ease. She gave me loads of information abou... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with this clinic for my laser skin treatment. From the moment I arrived, the staff were warm, professional, and made me feel completely at ease. The treatment itself was c... See more

Company replied

Rated 2 out of 5 stars

Initially session were good. But later on I find out I didn't get any good result. Still I have hairs on my face. In my 6th session they offer me to book a one more session after my 8th session. Like... See more

Company replied

Rated 5 out of 5 stars

Such a great experience. The facial was relaxing and professionally done, and my skin feels amazing. I felt really well looked after from start to finish. Would definitely recommend and will be back.

Company replied

Rated 5 out of 5 stars

Ines was quick, professional, and made the whole laser session easy and comfortable. Everything was done efficiently, and I felt well taken care of. Would definitely recommend her.

Company replied

Rated 5 out of 5 stars

Friendly helpful staff, professional (I'd made a mistake on the form, ticking all the boxes when I shouldn't have) and this was picked up on and discussed to make sure and so correct the information p... See more

Company replied

Rated 5 out of 5 stars

A high level of professionalism and knowledge from the friendly staff at every skin. I have recommended to a friend who is now looking forward to her first treatment at your clinic

Company replied

Rated 5 out of 5 stars

Zhara is the most wonderful facialist This is the third facial I have had with her and each one feels more wonderful than the last She is a joy and an enormous asset to your business Thank you for... See more

Company replied

Rated 5 out of 5 stars

Chè is so friendly and amazing, she always very fast and makes session fun, even though I have full body laser I barely feel anything. Def recommend her.

Company replied

Rated 5 out of 5 stars

amazing! the laser for capillaries around the nose works wonderfully and really lasts a long time, the staff is so so lovely- I really can't wait for my next treatment. feeling pampered and looked aft... See more

Company replied

Rated 5 out of 5 stars

I am a client since 2021, these lovely ladies are always friendly and most importantly very professional. I have done several treatments here and my results are amazing…. Definitely I recommend this c... See more

Company replied

Rated 5 out of 5 stars

I can not recommend Everyskin enough the services are brilliant, Ines was one of the best she’s been amazing on supporting me through my treatment. Thank you Ines

Rated 5 out of 5 stars

Such an amazing facial with Sofia in wandsworth today, she is highly skilled and professional she gave me a 5 star service so happy!!

Company replied

Rated 1 out of 5 stars

Let me share one of my worst experience with the every skin clinic . Honestly, I’m extremely disappointed with my visit to this clinic. I booked and paid for a 45-minute session, but th... See more

Company replied

Rated 5 out of 5 stars

Leonique was friendly, calm and professional, and I recommend her highly. I have had mixed experiences so far, with some really lovely therapists, but Leonique was 10/10 from beginning to end.... See more

Company replied

Rated 5 out of 5 stars

Inès is been great help. Done my treatment for the second time today I’m so happy with her. Excellent I would diffidently recommend Great person.

Company replied

Rated 5 out of 5 stars

Ruka (I think that was her name) was fantastic! She's from Lithuania. New to Everysking but I think she was very thorough and pleasant and clearly knew what she was doing. Thank you so much! It's goo... See more

Company replied

Rated 1 out of 5 stars

Julie was extremely rude and doesn’t know how to interact with customers. She has behaved this way previously with another person recently as well. I had to stop the service midway. The next therapist... See more

Company replied

Rated 4 out of 5 stars

I’ve been using your salon in Walthamstow for nearly two years now. Your people are kind and approachable. The only constructive feedback I have is the annoyance of filling in the form on the iPad eve... See more

Company replied

Rated 1 out of 5 stars

The woman who provided the hair removal service to me on 19 December 2025, between approximately 14:50 and 15:05, at EverySkin Walthamstow, London, behaved in a manner that was entirely unprof... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and I have no complaints from Every Skin.Me and other family members definitely recommend this place.

Company replied

Rated 5 out of 5 stars

soniya was great omg she took care of me so well, she knows what shes doing and so professional...really recommend her

Company replied

Rated 1 out of 5 stars

I went for a maintenance session and I was only given a patch test. I'm working full time and its hard to get the time out to do these as I dont live in wandsworth anymore. I've had several sessions i... See more

Company replied

Rated 5 out of 5 stars

Had an amazing facial experience today! The therapist was super professional and made me feel so relaxed . The facial was exactly what I needed...it feels refreshed and rejuvenated! Highly recommen... See more

Rated 2 out of 5 stars

Usually this place is 5/5 for me but yesterday it fell so short I am almost considering not returning. I didn’t have the usual lady and I could completely tell the difference. She passed the laser thr... See more

Company replied

Rated 5 out of 5 stars

It was my second time receiving treatment from Stephanie. She's very professional and friendly and made me feel very comfortable.

Company replied

Rated 2 out of 5 stars

- Door was locked and nobody opened for another 10min although i called the salon 3 times. Another client saw me and ended up opening the door after ive been freezing at 4pm by 0 C° in front of t... See more

Company replied

Rated 1 out of 5 stars

I have received a horrible treatment which never had in my life my skin got dry and so irritated with red patch and spots on my face because the staff who worked on my skin just cut my treatment... See more

Company replied


Company details

  1. Beauty Salon
  2. Laser hair removal service
  3. Skin care clinic

Written by the company

EverySkin offers medical-grade laser hair removal, advanced skin treatments and doctor-led cosmetic injectables. Whatever your skin tone, your gender or your budget, you'll find premium, personalised aesthetic treatments at EverySkin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

681 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

This is a very good clinic with helpful and welcoming staff. The clinic is clean and hygienic, and the laser hair removal treatment is effective.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Laser Removal

Stephanie did both my daughter and my treatments and she is excellent, she is caring and very knowledgable. I 100 percent recommend her and the treatment, we are both very happy. They have excellent offers.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly proffesional staff.

Friendly proffesional staff.
Great treatment.

17 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Brenda, thank you for your lovely review! . Hope to welcome you back soon!

Rated 5 out of 5 stars

My treatment was laser hair removal

My treatment was laser hair removal, therapist (Sophie from the Wandsworth branch) was very polite, friendly and kept me reassured throughout.

16 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi there, thank you for your feedback! . We'll be sure to pass on your kind words to her and the Wandsworth team. See you next time!

Rated 5 out of 5 stars

Amazing as always

Amazing as always. Attentive, careful and precise

16 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi there, thank you for your continued loyalty and your wonderful review! Hope to see you again soon!

Rated 3 out of 5 stars

Bit concerning that when I asked about…

Bit concerning that when I asked about my last treatment (first of 6) when coming in for my second treatment they had no record of it and thought I’d only been in for a patch test, despite the fact the practitioner specifically told me she’d used the same settings as my previous session. When probed, they started to back track and say they did have all my details there but it didn’t fill me with confidence that they are keeping track of the strength of laser used, where on your body, and therefore the safety of the treatment. The experience was also vastly different with the practitioner this time versus last in terms of how thorough and careful she was.

Update: Appreciate the detailed reply below - Glad to hear you now have my records in one place so there wont be any confusion moving forward.

16 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi there, thank you for sharing your concerns, and we're sincerely sorry for the confusion and worry caused.

After looking into this, we found you had a duplicate account, which initially showed no records. We've since merged your accounts, so all your treatment information is now correctly stored in one place. We apologise for the concern this raised around our record-keeping.

Regarding the difference in experience, we do have a mix of senior and less experienced therapists, which can sometimes lead to slight variations in style. While all are fully trained, we're sorry your second session didn't feel as thorough, and we'll be sharing your feedback with the team.

We appreciate you bringing this to our attention and hope you'll feel more confident moving forward.

Rated 5 out of 5 stars

Great service

Great service, friendly and professional

13 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Rocio, thank you for your lovely review! We're so pleased to hear you found our team friendly and professional. Hope to welcome you back soon!

Rated 5 out of 5 stars

Great service

Thorough, professional, quick

14 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Ayo, thank you for your feedback! See you next time!

Rated 5 out of 5 stars

As always excellent customer service…

As always excellent customer service thank you every skin ♥️

13 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Donna, thank you for your continued loyalty and your kind words! Thanks for loving Every Skin ♥️

Rated 5 out of 5 stars

Kyrian was a fantastic therapist

Kyrian was a fantastic therapist. She was detail focused, thorough and a great communicator. Very professional.

13 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Sarah, thank you for your wonderful feedback! We'll be sure to pass on your lovely comments to Kyrian. Hope to see you again soon!

Rated 5 out of 5 stars

Excellent!

Such a great clinic! I have been going for years now. Very professional, every practitioner I’ve had is lovely. Zara in particular is fabulously thorough and efficient with the laser!

13 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Audrey, thank you for being such a loyal client over the years! We're thrilled to hear you've always had lovely practitioners, we aim to maintain this standard. See you at your next visit!

Rated 5 out of 5 stars

Thank you!

Thank you!
So caring and professional 5*

12 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Thank you for your lovely review. See you at your next visit!

Rated 5 out of 5 stars

It was nice experience

It was nice experience. Clinic was very clean and receptionist was very friendly and polite. But Ewalina was amazing she did my microneedling and it was very good. I am having that treatment since 2017 and changed lots of clinic but the way she is doing its amazing.also she is very professional and give excellent advice. Explain all treatment and after care properly.

12 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Qaisra, thank you for sharing your experience! We're so pleased to hear you found our clinic clean and our receptionist friendly. We'll be sure to pass on your lovely feedback to Ewelina. Hope to welcome you back soon!

Rated 5 out of 5 stars

I had a laser treatment with Sophia at…

I had a laser treatment with Sophia at EverySkin and had a great experience. She was extremely gentle, calm, and reassuring throughout the whole session, which made the treatment much more comfortable than I expected. She explained everything clearly and made sure I felt at ease from start to finish. Professional, attentive, and very skilled. I would definitely recommend Sophia to anyone considering laser treatments.

11 March 2026
Unprompted review
Everyskinclinics logo

Reply from Everyskinclinics

Hi Gabriela, thank you for your detailed and lovely review! We're so glad Sophia made your laser treatment comfortable and reassuring. . We'll be sure to pass on your kind words to her. Thanks for recommending Sophia!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look