Everything Financial Technologies Limited Reviews 137

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Wish I could give it no stars, absolute shocking company that makes you feel like you are a criminal and delayed responses.

Rated 5 out of 5 stars

Everything Financial have been absolutely fantastic throughout the whole process. I've dealt with a few different people along the way, all of whom have been efficient, pleasant to deal with and atten... See more

Company replied

Rated 5 out of 5 stars

The middleman with a difference. Pete and Kayleigh made it such a wonderful experience getting a buy- to- let mortgage. Removing all the stress and anxiety, giving that calm reassurance that everyt... See more

Rated 5 out of 5 stars

I came across Everything Financial (EF) whilst researching mortgage products to re-mortgage. Right from the initial contact to completion EF were very professional and 'did what they said they would d... See more

Company details

  1. Finance broker

Written by the company

We’re a growing FinTech company on a mission to make borrowing simple, for everyone. Our advice service helps thousands of people a year find the right secured loans, mortgages and insurances for their needs, and our technology powers online experiences that work for real people. Since 2013, we’ve partnered with a range of experts across financial services to create better borrowing experiences, using the best tools, people and technology. There are now nearly 50 of us, based all over the world including the UK and India. Whether it’s giving advice on mortgages, or building cutting-edge technology, we’re all driven by the same principle - we want borrowing to be better, for everyone.


Contact info

4.0

Great

TrustScore 4 out of 5

137 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Untrustworthy

If you entrust this company with remortgaging your family home don't bother.
First they sold me a product I wasn't eligible for so by the time it went through and got rejected the rates had gone up twice meaning any new product would be considerably more expensive. When speaking to other brokers they knew I wouldn't eligible for that particular lender straight away. When it came back rejected they completed another search without one asking me or telling me what's happened or two if anything had changed in my circumstances since the previous searches were done (which 2 major changes has happened). I put in a complaint and this was upheld. Then I had a new advisor as the original one left the company along with another advisor (wonder why staff turn over is high?). He was quite good and supportive (probably because he knew I wasn't taking any rubbish they try and spin me). However another issue arise when the funds went to the solicitor. I still had issues getting the deal over the line. I asked for call back to assist as they were the brokers and had a financial interest within this matter. No call back returned. I sent an email chasing to which an email reply was given with an update was given. Second day again called for a call back. call back finally returned by Matthew and all I can say was how rude and disinterested he was in performing a simple task to chase the lender for a response. I wasn't asking for anything for anything major. He had literally washed his hands of the file and was unprofessional towards other people working in my file. I found out via my solicitor because the funds had been transferred to the him their file had now closed even though it hadn't completed. Even if this doesn't go through I wouldn't be asking everything financial to look for another deal (which part of the initial call back on Monday was asking as I felt they rectified the original issue) nor would I recommend this company to anyone.

21 December 2023
Unprompted review
Everything Financial Technologies Limited logo

Reply from Everything Financial Technologies Limited

Thank you for your feedback.

We'd like to look into this further, to understand more about what happened and make improvements for the future.

We will contact you directly for further information.

Rated 5 out of 5 stars

Mortgage broker of Choice - Highly Recommended.

I had an extremely positive experience in using Everything Financial to remortgage a buy-to-let property. James Cheung combines a friendly and reassuring manner with great attention-to-detail, an essential trait, in my view, given the vagaries of the mortgage market these days, and the hoops through which lenders make one jump. He is extremely professional, well informed and communicative. I would have no hesitation in recommending him. Andrew Shuff, who was involved in progressing the case, is also excellent.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything Financial were really helpful, they explained all the possible options and made the whole experience less stressful. I would definitely recommend them and will be using them again in the future

11 September 2023
Rated 5 out of 5 stars

100% excellent service

I carnt thank these guys enough, everything went smoothly and no stress wot so ever, they have helped to turn my familys life around for the better. Claire and Andrew have give 100% and i can not thank them enough. I would 100% recommend these guys they are fantastic. Thank you so much.

30 August 2023
Rated 5 out of 5 stars

Andrew and Claire

Andrew and Claire went above and beyond. They were amazing, they
Had everything covered. They made what could of been a hard task seem easy and hassle. Thank you so much.

24 August 2023
Rated 5 out of 5 stars

My experience with Everything Financial…

My experience with Everything Financial has been amazing. Excellent customer service and support provided by the staff.
They are the best
Andrew who was dealing with my case is super helpful and always available for any questions or suggestions.

Thankyou
Amit

14 August 2023
Rated 5 out of 5 stars

I've used many Brokers but it's the…

I've used many Brokers but it's the first time I've used this particular one.
I must say I was impressed straight away.
They are very professional, helpful, and extremely friendly. They were also quick to find another Lender when the current one suddenly said, "we don't deal with ex-local authority properties"!!
I was up against a deadline and they pushed this remortgage along, behind the scenes, to make sure we met it, and we did, with minutes to spare!
I really can't fault this company at all, in fact, I'm going to use them to help with my next remortgage.

15 May 2023
Rated 3 out of 5 stars

It took too long

26 April 2023
Everything Financial Technologies Limited logo

Reply from Everything Financial Technologies Limited

Hi Caroline

Thank you for your feedback. We're sorry your application took a long time to get sorted.

We'd like to look into this further, to understand more about what happened and make improvements for the future.

We will contact you directly for further information.

Thank you,
Adel

Rated 5 out of 5 stars

Everything Financial - Remortgage

I came across Everything Financial (EF) whilst researching mortgage products to re-mortgage. Right from the initial contact to completion EF were very professional and 'did what they said they would do'. Whilst the process was long, Kayleigh at EF always kept me informed of the status and what was required and when. I would definitely recommend EF and wouldn't hesitate to use them again in the future.

19 April 2023
Rated 5 out of 5 stars

Highly Recommended

All involved were professional throughout, excellent communication and a friendly service which was tailored to my personal needs. Very competitive rates, would highly recommend.

23 April 2023

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