Evess Reviews 

529
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It was a wonderful experience to work with Evess!! The team is so supportive and encouraging that helps to keep moving forward and provide the best service. I believe this is a great opportunity to... See more

Company replied

Rated 5 out of 5 stars

It has been a wholesome experience. I was proud to have walked down the hall anticipating my gown to be put on by the team. The velvet ropes that ushered us into a well-organized room with a team of p... See more

Company replied

Rated 5 out of 5 stars

It was my first time working with Evess at the Hull Graduation Ceremonies and I was very impressed with the overall setup. All the team were extremely welcoming and helpful despite dealing with some b... See more

Company replied

Rated 4 out of 5 stars

Incorrect Masters Hood was sent, not once but twice. Third time lucky for the correct one, but the stitching still wasn't quite straight on one side of the hood, misaligned & doubled over, but not to... See more

Company replied

Company details

  1. Formal Wear Shop
  2. also in
  3. Costume hire service
  4. Event technology service
  5. Outerwear Shop
  6. Software Vendor
  7. Work Clothes Shop

About Evess

Written by the company

Evess embodies events that highlight the success in people’s lives. A final choir performance, celebrating your achievement at a graduation and even completing the first steps to becoming a legal professional. Evess represent these moments. Specialists in occasion, performance and ceremony supplies, Evess understand that ceremonial garments go beyond the material and accessories. They provide people with memories, pride and purpose.

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Graduation Gowns

Academic Hoods

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Legal Gowns

Legal Wigs

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Church Wear

Choir Wear

Contact info

4.8

Excellent

TrustScore 5 out of 5

529 reviews

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4.8

All reviews

(529)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality and fast delivery

Great quality and fast delivery, so happy and impressed. Thank you Evess

23 August 2022
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Reply from Evess

Thank you for your kind review we're glad we were able to leave a good impression. -Scott

Rated 4 out of 5 stars

Great quality and well made mortarboard

Great quality and well made. Hopefully it matches my graduation attire as it's being purchased from another company that my University recommend but they ran out! One issue is online when ordering it gives the option to order a felt navy mortarboard but when you go to the checkout its the wrong colour, material and size. Luckily, I noticed this, so I called Evess to check why it was happening and they agreed with me about the glitch on the system and said it should state out of stock hence my reason for giving 4 stars as I could have ended up with the wrong one. Nevertheless, I ordered the navy polyester one instead and I love it!

19 August 2022
Rated 5 out of 5 stars

A company which takes customer service seriously

Further to several issues with my order for the Mortar Board frame and the Mortar Board hat along with issues with a lack of communication when highlighting these problems, I am amending my review accordingly. This is in the interest of fairness - taking into consideration the resolution that was offered. I have to say that a response from the Managing Director, Martin was both unexpected and reassuring from both a quality control aspect and in addressing my former negative review with the seriousness that it deserved. A replacement Mortar board hat in large (as per the original order) was reissued to be sent by courier service today and a goodwill gesture was made regarding my complaint of the quality of the Mortar board frame received. Also additionally I was advised that the incorrect Mortar board hat in size small could be kept rather than having trouble to return the item. Though this is kind, I will still return it via Royal Mail as it is the incorrect size and I have no use for it. Nonetheless, the offer to make amends restored my faith in the company and that excellent customer service is as important to the Managing Director as it is to me. In general a company does not have to go above and beyond in responding to a serious complaint such as mine and that is why I have taken the time to re- rate my experience and amend my review accordingly. I have given 5 stars on that basis and placing my trust that the newly reissued Mortar board hat which is to arrive today, will be in the correct size (large). Upon returning home, I confirm that it was in the correct size, L.

12 August 2022
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Reply from Evess

Hi Charmaine, we are sorry to hear about your experience. I understand that this has now been dealt with directly with Martin and so we hope this has put a more positive spin on the experience for you. Apologies for the initial issues faced. - Dominic

Rated 5 out of 5 stars

Careful personal attention

Needing a bespoke quality product, other companies failed to deliver.
Evess took a personal interest and provided quality samples to suit an order which I’m confident will be of a quality others couldn’t or wouldn’t provide.

On delivery a superb bespoke product with very high quality materials.

12 August 2022
Unprompted review
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Reply from Evess

Thanks very much for the kind words! All of our bespoke products have great care taken over them so that they are correct to specification. Dominic

Rated 5 out of 5 stars

Very happy with the frame and mount…

Very happy with the frames and mounts which look great and are good quality. I had an initial problem when only 1 of the frames/mounts arrived (I had ordered 2). This required a bit of going and froing with the company. I dealt directly with the managing director Martin who quickly resolved the issue for me and sorted everything out.

7 August 2022
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Reply from Evess

Thanks very much for the kind review. We are glad that Martin was able to fix the issue with only one frame being delivered and hope this displays your certificates in style! Dominic

Rated 5 out of 5 stars

What a great company to deal with

Graduation is a very stressful but amazing time for the whole family.
This company provides such a fantastic professional and prompt service that it helps ease this big day go so smoothly.
A special mention for Leanne at company HQ who helped me so much. What a star. Keep doing what your doing Evess. I'm sure with the attitude and service you show that the company will go from strength to strength.
Thank you again and thank you Leanne

1 August 2022
Unprompted review
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Reply from Evess

We're glad we were able to make your graduation a smooth experience and have passed your praise on to Leanne especially. - Scott

Rated 5 out of 5 stars

Leanne from Customer Service was…

Leanne from Customer Service was incredibly helpful and provided the highest standard of customer care. So grateful foe wonderful support, thank you so much

1 August 2022
Unprompted review
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Reply from Evess

Thanks for the kind review, we're glad Leanne was able to be such a help and have passed the praised on to her. -Scott

Rated 5 out of 5 stars

Efficient and great customer service

Efficient and great customer service. A great group of people and always looking to make sure the graduation experience goes stress and hassle free 👍🏾

31 July 2022
Unprompted review
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Reply from Evess

Thanks for the great review, we're glad we were able to help you enjoy the celebrations. - Scott

Rated 5 out of 5 stars

Great company

Great company. Martin and Andrew are great.

28 July 2022
Unprompted review
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Reply from Evess

Thanks for the review, we've passed your praise on to Martin & Andrew. -Scott

Rated 5 out of 5 stars

The Graduation Attire team at Lancaster…

The Graduation Attire team at Lancaster gave me an excellent service during my time graduating last Tuesday. Special mention to Emma, Dom, and Andrew for making sure my experience was exceptional and were able to answer all my questions.

28 July 2022
Unprompted review
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Reply from Evess

We're glad to hear we were able to help make your graduation special, we've passed your praise on to the team. -Scott

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care! Really friendly staff and freat quality of gowns. Made a great day even better!

28 July 2022
Unprompted review
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Reply from Evess

Thank you for your great review, we were happy to have made your day as best we could. -Scott

Rated 5 out of 5 stars

A really smooth process

A really smooth process, I love the environmental aspects of the gowns. Thanks

28 July 2022
Unprompted review
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Reply from Evess

Thanks for your kinds review we're happy to hear that our environmental approach has resonated with you. -Scott

Rated 5 out of 5 stars

Great service and no quibble refund when my situation changed

There was a severe lack of stock for my university graduation hood. Evess were very helpful in assisting me in finding an alternative.
I placed the order and had it delivered in 2 days.
During those 2 days my situation changed and I no longer required the hood. I made Evess aware and they informed me how to return it and the money was refunded within a couple of days. Very impressed. I would have no concerns ordering from Evess in the future.

23 July 2022
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Reply from Evess

Thanks for kind review, we're glad you had a positive experience of our service. -Scott

Rated 5 out of 5 stars

Tim and Dominic went above and beyond…

Tim and Dominic went above and beyond finding my daughter the graduation gown she wanted from her southampton university graduation today 20th July 2022 they were very polite and friendly, definitely deserve a full 5 stars

20 July 2022
Unprompted review
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Reply from Evess

Thank you for the kind review, we're glad they were able to help your daughter celebrate the day and have passed your praise onto them. -Scott

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