Evlo Reviews 11,516

Karen was extremely helpful, she explained everything in detail and is a lovely person

Hi, the service was excellent. Everything went through very quick. Just want to say thank you.

I was struggling to find a good loan and Evlo stepped in. I can't thank them enough. All the team were very nice and calm and professional over the call and in person. The process was not long and they even help building on credit score. Definitely worth a try.

Customer Service go's along way this company seems to no have any customer service skills.didnt even have the decency to let me know about my loan application

I filled on my information online via a broker. Gave Evlo access to my bank via open banking and was “provisionally approved” over the weekend for £5,000 and bombarded with text messages about it and how my local branch would be in touch.

Contacted me today, asking me the same information they already had from me filling in the form and open banking, but the agent asked me information about my home and living arrangements. It is complicated due to me being a live-in, part time carer for a family member but told him the average rent I pay, where he (in not so many words) called me a liar and said he didn’t believe the figures I gave him. He told me to phone back when I had the figure and he’d reconsider.

Hung up the phone and sent me a text and email saying I could not be approved for a loan.

My living arrangements and average rent have never been an issue with any financial institution over the last four years it’s been like this. But from reading the other reviews here, seems as if Evlo are just data-harvesting from forms and open banking, with the promise of being approved, and then turning people down for loans. I don’t know why we needed to go through my data over the phone considering it was filled in on a form, and confirmed with open banking. Definitely something fishy here.

Pre approved my loan, then made me take part in half a dozen phone calls over the corse of 2 days, only to change there terms in the final call doubling the interest rate and increasing the sum that I wanted to lend. Used bamboo loans and got a better interest rate than initially offered by Evlo and had the money within 2 hours of submitting the application.

Absolutely laughable all round. Scammer level business model and service. Only reason you would use this company is either total desperation or not shopping around.

The staff (Dan) was really helpful as l was finding it difficult to seek consent from my bank through my mobile phone app. He attended to me well and he was very supportive.
He guided me through the entire process with professionalism and patient.

Staff very professional and very helpful made everything so easy

Recently I have a applied loan started receiving phone calls text messages, I spoke to one of agent over the phone call who was asking some many questions that was not related to my application how many kids do you have under 18, how many kids over 18 are they married how many kids they have etc I have to close my application

Nothing was any trouble to staff .Gave me time on the call , extremely helpful, Pleasure to speak to the staff on all occasions .

They constantly email you saying you’ve been accepted but then once they call you often get someone that doesn’t speak same language. I then got put to someone else days later to be told can’t get a loan they said at the start they try everything well my call wasn’t even 5 mins and felt they weren’t interested in even trying don’t waste time It’s high APR as well try somewhere that value you.

It was very easy, staff was professional and everything was explained in a way it was understood, everything was communicated effectively and all was understood

Very friendly,explained everything well. Would recommend

professional and respectful

Staffs are welcoming and ensure you are sorted

The person i sure was very polite and helpful

Terrible company.
Preying on vulnerable households and inflicting high APR charges then threatening with court when they struggle to make repayments.
AVOID, unless you want to pay waaaaay back more than you borrow.

The person who attended me was very proffesional.

It was very good indeed the staff that served me was very accommodating and very understanding with my frustration with this loan application. Though it took a while to finalise this loan application I will say that it was worth it in the end!, this was the Enfield branch that eventually dealt with my application. So over all this company and the Enfield branch that dealt with my application did with the type service I would expect from any business it was done with face to face rather than AI or online interaction old school style this is rare type of service and I didn't think it still existed but this company/ Enfield branch done that for me. I would defo recommend them to anyone who truly want the customers well being truly!!!.