Evolution Organics Reviews 3,278

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

This company is great. High quality products, A bit more pricey than I intended but will hopefully last and be worth it. I am very pleased with the service the company provides and regularly excee... See more

Rated 4 out of 5 stars

Of my first order with them, I somehow received an out of date product. But I called them starright away Emma was so apologetic & made a swift refund of the item. So have knocked one star off d... See more

Company replied

Rated 5 out of 5 stars

Great website, found everything I wanted easily. Being a complete novice, there was loads of good advice and info on products, helped me choose what was best for my requirements. Will definitely use a... See more

Company replied

Rated 4 out of 5 stars

I gave 4 star for the value of the product I purchased. It was the first time I purchased and would come back. The only down side is you use Royal mail and the items were really late arriving. I don't... See more

Company replied

Company details

  1. Fitness and nutrition
  2. Beauty product supplier
  3. Vitamin & Supplements Shop
  4. Water Filter Supplier

About Evolution Organics

Written by the company

Founded in 2009, Evolution Organics provides an authentic source of high-quality organic health food supplements for people who care about their health.

Our products come from manufacturers who take the greatest care to buy from natural or certified organic sources.

Ethically and environmentally aware, we work to support optimal health and fitness now and in the future.

We are committed to stocking the highest quality products including:

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Easy to order

Easy to order, delivery prompt and on time

12 January 2023
Evolution Organics logo

Reply from Evolution Organics

Hello Barbara

Thank you for your review.

Wishing you a healthy day
Marie-Eve

Rated 1 out of 5 stars

GREEDY COMPANY SELLING GREAT PRODUCTS

GREEDY COMPANY SELLING GREAT PRODUCTS. MASSIVE MARKUPS WITH NO COMPETITION YET

UPDATE FOLLOWING RESPONSE: again the company scolded me for returning the item SIX months after receiving my refund which was upsetting. I had to contact them to ask if they could return my account to what it was originally which they did not do. The markups are more than double which other enema users and groups have deemed unacceptable it does not cost the £70 each item to ship! Plus they pay wholesale. You find out what a company is like when you have to go though the complaints procedure and unfortunately I did not have a good experience.

I purchased an enema bucket last year only to find it leaking all over me and the screw not not secure. Not wanting to tamper with it and really frustrated I contacted the company who claimed that since there is never anything wrong with their products and because they can’t resell they do not accept returns. I had to argue that if it was faulty they had to return it as part of my statutory rights. They claimed that since I had used the tube (which is part of the kit) they could not accept it and deduct it from my refund. I said that I would pay the extra for another bucket if they wanted to do that which they refused. I said it was sold as part of the kit and they therefore they would have to refund entirely. They are fine when everything goes well but offer Unintelligent responses and an argumentative attitude when dealing with issues. This left me very upset and annoyed at their incompetence. Unfortunately this is the only company that uk residents can purchase Purelife buckets from. When I returned to look again six months later they asked what I was buying to which I replied I hadn’t decided they said that I had returned a good product and they had to throw away. I told them it wasn’t legal for them to keep badgering me about a return six months ago and as explained it was faulty and had leaked all over me. No apology at all!! In addition these products are massively overpriced. A bucket by purelife in the USA costs around £60 and they charge £135 not a very good saving to hand down to customers! I contacted purelife in USA who said that it was a massive mark up but they did not ship to the uk. So we are stuck with these for these great products until this greedy company get some fair competition!

19 May 2022
Unprompted review
Evolution Organics logo

Reply from Evolution Organics

Hello

Thank you for taking the time to write your review.

I am sorry to hear about your concerns & bad experience.

We have been in touch via Live Chat about this issue and we take any review good or bad very seriously.

I can see that your order was refunded completely once the returned was received by us. We can't usually accept returns for enema products for sanitary reasons but this one time, as you stated the product was faulty, we did accept a return (we always accept returns and refund if ANY product is proved faulty).

We did test the product and found no fault, however we were still happy to refund you.

You contacted us later about your points which we had forgotten to refund to your account. This was one done on the same day, I hope you got them and if not, please do get in touch and we can add them.

As for prices, we have a great relationship with Purelife US and we do try to keep the prices as fair as possible but taking into account all the additional costs involved at our end to get the range from the US to the UK, this increases the RRP.

We review prices quite often to ensure all fees are correct as they can vary.

If there is any way we can help further, please feel free to get in touch info@evolutionorganics.co.uk

Kind Regards,
The Evolution Organics Team

Rated 5 out of 5 stars

Great value and fast response to my…

Great value and fast response to my enquiry. Product delivered well packed and speedily. Would use again.

28 December 2022
Evolution Organics logo

Reply from Evolution Organics

Hello

Thank you for your review and I'm glad we were able to answer your query quickly... We are here to help.

Marie-Eve

Rated 5 out of 5 stars

My order was delivered fast

My order was delivered fast. Package was intact and the tea is great and refreshing.

3 January 2023
Evolution Organics logo

Reply from Evolution Organics

Hello Dawn

Great! Enjoy your tea.

In Health
The EO Team

Rated 5 out of 5 stars

Very A highly recommended siteprompt service as always.

Very prompt service as always.
Very knowledgeable of one has to call them. Would highly recommend this site.
Julie Andrews

3 December 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Julie

Thank you for your kind review and we look forward to offering you the same excellent service next time.

Marie-Eve

Rated 5 out of 5 stars

A good variety of products

A good variety of products, quick delivery a bit soon to say if they work but very happy with the overall experience.

13 December 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Estelle

I hope you got the result you wanted in the end. Thank you for your review.

Marie-Eve

Rated 5 out of 5 stars

Best product & Best price

This company sells first class cod liver oil , excellent value at this price with quick delivery

7 December 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Janet

That's great to hear - enjoy your cod liver oil :)

In health
The EO team

Rated 5 out of 5 stars

Great customer service

Great customer service. Very quick delivery. Product excellent. Good company to purchase from. Staff with lots of empathy and warmth, always happy to help.
I shall continue to use. Thank you for the excellent customer service. Seasons greetings.

14 December 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Nadia

Thank you for your kind review - Have a great day.

The EO team

Rated 5 out of 5 stars

Great company

Very helpful staff,quick delivery 🚚 good all round servive

12 November 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Louise

Yes, I agree, the team is pretty good :)

Thank you for your review.

In health
Marie-Eve

Rated 5 out of 5 stars

Good, solid service

Although I didn't receive a dispatch confirmation, I received the order within days of placing it. No fuss.

4 November 2022
Evolution Organics logo

Reply from Evolution Organics

Hello

I can look into why you didn't get a dispatch confirmation - you should have received one from DPD /RM but glad you got the order quickly and thank you for your order and review.

In health
The EO team

Rated 5 out of 5 stars

There was an issue with the courier not…

There was an issue with the courier not delivering so I rang Evolution and they sent a second parcel out straightaway.
Very efficient service

11 November 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Richard

Yes very rarely, DPD/RM may have hiccups but on the whole they are rather good. If an order gets lost, we are happy to help - and hopefully the original will be found in the end.

Thank you for your review.
Marie-Eve

Rated 5 out of 5 stars

Exelent product

Exelent product! Recomend, strongly!

14 November 2022
Evolution Organics logo

Reply from Evolution Organics

Hello Asta

Thank you - glad to hear you are happy with your product(s).

In health
The EO team

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