Evolution Solutions Reviews 1,964

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the entire process, from initial inquiries to installation. Reviewers are particularly impressed with the smooth user experience, especially regarding the app and the clear explanations provided by the team. However, some customers also noted that the initial online home survey process was not straightforward and felt burdensome. Conversely, a small portion of people felt dissatisfied with a specific staff member's unhelpful attitude when asked for assistance with a task outside of their direct job description.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process from order to... See more

Application

Reviewers highlight positive aspects of the app. Customers consistently praise the installers for their... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight good... See more

Based on these reviews

Rated 5 out of 5 stars

The whole process was seamless and stress free. From the very first conversation all information and advice offered was really professional.i was kept well Updated, The technician Ross who installed... See more

Company replied

Rated 5 out of 5 stars

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electri... See more

Company replied

Rated 5 out of 5 stars

We had our Evolution charger installed today. Our electrician was Daniel. What a character this Wigan lad is. He cracked on, crawling under the floor etc in great humour on a job that was more di... See more

Company replied

Rated 5 out of 5 stars

Just had our Hypervolt Home Pro 3.0 installed by Matt from Evolution Solutions. Lovely guy, on time and quick installation. He was great and went through everything with us and made it a pleasant, z... See more

Company replied


Company details

  1. Electric vehicle charging station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Great experience
Installer very polite and nothing was to much trouble. Discussed the options with me and help with installation of the app

10 December 2025
Unprompted review
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Reply from Evolution Solutions

Hi customer, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the installer. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Amazing service, great installation

Amazing service from placing the order thru to delivery and installation. Big thanks to Alex who did an amazing job. Top professional. Thanks to all.

9 December 2025
Unprompted review
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Reply from Evolution Solutions

Hi Gwyn, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Alex. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ev charger install

Everything regarding the installation of the charger was brilliant from the booking process to installation.
Installation technician Cameron was brilliant and explained everything to me.

5 December 2025
Unprompted review
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Reply from Evolution Solutions

Hi customer, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Cameron. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Timely and helpful customer support

The fuse of my EV charger tripped frequently in early Oct. On 17 Oct the Installation Team came and replaced the fuse for me at a reasonable charge. However in early Nov I started to have the main power supply cut off while charging my EV on a few occasions. After reporting the issue to the Installation Team, Carl came on 24 Nov to replace both the EV charger fuse and the main fuse for me. After this service I do not have any more problem while charging my EV. I am very happy with their customer support.

24 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Garsan Lee, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you experienced excellent customer support and will be sure to pass this feedback to Carl and the team. We are glad to hear that everything is now resolved and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

A smooth efficient process right from…

A smooth efficient process right from giving them my first call, all the way to the installation process. Cameron was very helpful, quick and did a neat job with installing the charger.

12 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Nivesh, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Very prompt service following a…

Very prompt service following a referral from OHME.

Within 24 hrs I submitted a straight forward survey that prompted an authorisation request to DNO by ES. Following the go ahead (again, very prompt by DNO) installation was arranged and completed very promptly.

I really cannot fault their service - absolutely top notch. A big thank you from me.

27 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Lee, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service

Really short time to wait for installation. Kyle was great, really helpful and thorough. Great service, thanks!

27 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi R Jones, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, Josh my installer did a great job and it was fitted quickly, he took the time to explain the charger in detail, along with the app, very pleased with the overall service and would highly recommend A+++

26 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Jonty, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Josh. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very polite and gave explanations helpful and left tidy! Thank you Kyle

26 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Sm, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Good communication and quick installation

Evolution Solutions were really easy to deal with. They had plenty of availability to offer me a time that suited me, for my car charger Installation. They even called me up to offer a sooner time after a cancellation. Alex the Engineer turned up on time and was really helpful and polite. He showed me how to use the charger and talked me through some other bits which was really helpful. Great company to use.

25 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Ben, thanks for taking the time to. leave this review, it's much appreciated. We are delighted that you had an excellent experience and we will be sure pass this feedback to Alex. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Did a great job.

Kyle communicated well, polite, got on with it. Very neat installation.

24 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Michael, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Fantastic service

Communication was brilliant through the booking process and Alex was brilliant on the day of the installation, polite, professional and knowledgeable. Would definitely recommend and use again.

21 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi James, thanks for taking the time to leave this review, we are delighted that you had an excellent experience and will be sure to pass this feedback to Alex and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 4 out of 5 stars

Absolutely smooth install!

Absolutely smooth install!
Point went exactly where required with minimum of fuss.
Very knowledgeable installer and quick too.
Would have been 5 stars if installer had put all the offcuts in the bin ;)
(Was a gentle leg pull, I’ll cut him slack as the weather was dreadful and quite a few bits had blown under my van, the actual work was very tidy indeed)

20 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Roger, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had a great experience, but we do apologise for the offcuts not being removed, this is disappointing to hear as it is not reflective of the high standards that we expect our engineers to work to. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Perfect Ohme install

Rob (didn't get second name - apologies) was great. Turned up on time, explained every step of the way and was super helpful with my questions. He cracked on, got the job done really quickly (even though it was slightly more complicated than he thought), and did an amazing job cleaning up as well. He then explained I needed the app and helped get it all setup. Brilliant!

18 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Tim, thank you for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Rob. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

I massive thank you to big D

I massive thank you to big D for an exceptional piece of work fitting my unit.
Nothing was an issue and his can do Attitude was a breath of fresh air. Thanks for making it an enjoyable experience. A credit to your team and very professional. Thank you!!!!!!

18 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Tony, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Daniel. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service

Professional, friendly and efficient service with helpful advice and guidance.

17 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Ian, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and we will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

A brilliant service 👏👏👏

14 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Mohammed Haris, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you have had an excellent experience and will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Outstanding work

Outstanding work done by Kyle his such a polite lad and his very professional i would most definitely recommend using Evolution Solutions if Kyle’s Manager could pass on my appreciation and gratitude also the customer service was outstanding.

Kind regards
Mr Benton

12 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Mr Benton, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you have had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service from the guy fitting the…

Great service from the guy fitting the wall charger - he was keen to listen & gave me great advice!

12 November 2025
Unprompted review
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Reply from Evolution Solutions

Hi Tom, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service

Excellent service, tidy work, communication was top class, fitter arrived on time was very helpful, polite and friendly. Would highly recommend Evolution Solutions 👏🏻👏🏻

11 November 2025
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

HI Pete, thanks for taking the time to leave this feedback, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

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