Bought a case, I wouldn’t recommend a metal case as it acts as a signal blocker, iPhone 17 pro max went from 5G to E with the case on and as soon as I took it off 5G comes back. Not impressed
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased the orange case for 17Pro Max. It lasted 32 days before I fell from my hand to the ground. The screen cracked and is toast. They fail to mention you need a screen protector for the scree... See more
Company replied
I purchased a metal case for my iPhone 15 Pro Max. The MagSafe magnet is very strong and the phone fits very snuggly in the case and I love the bright orange color. What I didn’t like was the slippery... See more
Company replied
I received the product a bit delay but its worth the expectation. The orange metallic mag case had pretty blended well to my orange iphone 17 pro max. I recommend the product but next time make deliv... See more
Company replied
Company details
Written by the company
POWERING THE FUTURE OF TECH ⚡️
Contact info
3.0
Average
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
iPhone 17 case awful service and quality
Bought and iPhone 17 case and the quality of the case is god awful especially for what you pay I’ve had better phone cases for £10 it doesn’t fit properly and unlatches itself which has caused me to drop my phone and damage the phone and case and also the screen protector I bought of this robbing company I’ve only just seen all the reviews on here now wish I had checked beforehand because like everyone says they big themselves up all over facebook when they’re scamming people for cheap quality products, I contacted them saying I was dissatisfied and their response was because it’s past the 30 day window they don’t care, i understand they have a 30 day window but the products being sold are terrible quality.
16 March 2026
Unprompted review
Reply from EVOLVED
Hi Coby, we’re sorry to hear you’re disappointed with your experience.
Our refund policy is clearly stated before purchase: we offer a 30-day return window, and we do not accept returns for opened or used items. In this case, your request was made outside that policy, so we were unable to offer a return.
We’d also like to clarify that the item you received is the same product shown in our ads and described on the product page.
We understand your frustration and appreciate your feedback, even if we’re unable to agree with all parts of your review.
Worst service I have ever received
Worst service I have ever received, £141 pounds spent, no delivery of products ordered, shocking customer support, no refund just constant emails from a chat bot. DO NOT WASTE YOUR MONEY ORDERING FRON THIS GROUP.
16 March 2026
Unprompted review
Reply from EVOLVED
Hi Mark,
We’re sorry to hear about your experience.
To clarify, we do not accept returns for items that have been opened and used, as stated in our refund policy. However, if your order was not delivered, we will of course either resend it or issue a refund.
Please contact us directly at support@evolvedchargers.com
so we can review your case properly.
If the shipping company has marked the parcel as delivered and provided photo proof, we have to treat the order as delivered. If the package was stolen after delivery, please check whether you selected shipping protection at checkout, as this may make you eligible for a refund or claim.
We’re happy to look into this further and help resolve it.
Reply from EVOLVED
Hi Rebecca, we’re sorry to hear this. If your order didn’t arrive, please reach out to us at support@evolvedchargers.com
and we’ll of course either refund you or resend it as quickly as possible.
I purchased a new case for my iPhone…
I purchased a new case for my iPhone 17pro plus. Says it’s a metal case and it’s not fully
Metal. The back of the case is a cheap plastic. The side camera button is so sharp that it’s given me a rash. From what I read returning any products is hellish with this company so I didn’t even bother sending them a request for return. BUYERS BEWARE!!
11 March 2026
Unprompted review
Reply from EVOLVED
Hi Davide, we’re sorry to hear you were disappointed.
The materials are listed on the product page and are not described as being fully metal. The case is made with an aluminum alloy frame, a PC back with metallic spray, and a metal lens ring with glass cover, plus a built-in magnetic ring.
We also take your comment about the camera button seriously. That’s definitely not the experience we want anyone to have, and we appreciate you pointing it out.
If you’d still like help, please reach out to our support team and we’ll review your case directly.
If you want, I can also make this sound more sharp/professional or more brand-friendly.
Amazing company with top notch customer…
Amazing company with top notch customer service! A+ experience and will be doing business again!
14 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
I ordered the wrong size case by…
I ordered the wrong size case by mistake and the company quickly sent the correct size. Great product and the company stands behind their product!
6 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
The case was delivered damage
The case was delivered damage. The section to go around the power button had been bent.
I sent a picture of the damage with my complaint to the company, who then also wanted a video.
There reply “ Since the case is made of aluminum alloy, normally the packaging box would show more visible damage if the case had experienced the level of damage shown.
To better understand the situation, could you please provide a clear video showing the case being installed on your phone?”
Who would risk damaging there phone to try and put on a damaged case!?!?
12 March 2026
Unprompted review
Reply from EVOLVED
Hi Colin,
We’re very sorry to hear your case arrived damaged.
If the item is damaged or defective on delivery, of course we will send you a replacement free of charge. There is no need for you to risk damaging your phone by trying to install a bent case.
We appreciate you sending photos and raising this with us, and we’re sorry for the frustration caused. Please contact us directly with your order details and we’ll make sure this is resolved as quickly as possible.
I was very disappointed in the…
I was very disappointed in the companies support for a clearly defective item. I purchased an Inductive Charger for my iPhone. After just a week or so of use, I experience a failure in the device- you could charge the charger, it would magnetically connect to the iPhone, but it would not charge the phone. I tried it on several iPhones and not charging. The charger had only 4 lights showing its present charge level, and that would never change. I contacted support and explained what was happening. After 2-3 weeks of emails going back and forth, sending videos, pictures, I suggested that I would return the item for diagnostics, and they can send me another one. They immediately said that it was beyond the 30-day guarantee. I believe in working with your customers especially if the product had a defect. I am extremely disappointed and to this point there has not been a resolution. I hope that the company adjust their customer engagement strategy, for their business and ultimately for the customer.
12 March 2026
Unprompted review
Reply from EVOLVED
Hi Ronald,
We’re really sorry to hear about this and completely understand why you’re disappointed.
If an item is damaged or defective, we will of course resend it free of charge. We also agree that this should have been resolved much faster and with less back-and-forth.
Thank you for sharing your feedback. We’re sorry we let you down here. Please reach out to us directly with your order details so we can put this right.
Fake iPhone cases
What ever you do, do not by one of these Evolve MagSafe iPhone cases for your phone. Unfortunately I ordered one. Instead of the few days promised delivery, it took over a month to arrive. And although advertised as metal and magnetic, the one I received is plastic and not magnetic. So it won’t stick to a charger or other device. This phone case is complete shit and is being fraudulently sold by Evolve. Spread the word and be careful of cheap imitations!
18 February 2026
Unprompted review
Reply from EVOLVED
Hi Stephen, we’re sorry to hear about your experience.
We do want to clarify that this is not a fake or imitation case. It is a real Evolve MagSafe case, and the product page clearly states the material construction: metal on the edges and a plastic back. That is described openly and clearly, so the case is not being misrepresented as fully metal.
It is also a MagSafe case. If the magnetic function did not work as expected with your charger or accessory, that is something we take seriously and are happy to look into. We also understand your frustration regarding the delivery time and apologize that your order took longer than expected.
We stand by the product description and quality of the case, but we’re always happy to help if there may be an issue with the item received. Please contact our support team directly so we can review this with you and find a solution.
Charger is powerful and fast-acting
Charger is powerful and fast-acting. Looks good and is easy to load my phone.
8 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Poor customer service
I purchased an iphone 17 pro metal case. After a few weeks I noticed that the back of the case comes off without pressing the release catch. Customer service asked for a video and they have said that the fault is a man-made error due to incorrect use, therefore not their responsibilty! How do you incorrectly use a phone cover? Evolved Chargers have a 39% 5-star rating but alarmingly a staggering 48% 1-star! On FaceBook thy don't show the poor reviews, only those who have a good experience. No doubt many are satisfied but they need to be concerned about the many more who aren't.
I award 1-star because I can't give a zero!
13 March 2026
Unprompted review
Reply from EVOLVED
Hi Colin,
Thank you for your feedback. We're sorry to hear that you're unhappy with your experience.
After reviewing the video you provided, our support team determined that the issue with the case appears to be caused by external damage rather than a manufacturing defect. Phone cases are designed to absorb impact and protect the phone itself, which means they can sometimes show wear or damage after drops or heavy use over time.
We absolutely understand that this can be frustrating, and our intention is never to dismiss a customer's concern. Our team reviews each case individually to determine whether the issue falls under warranty coverage.
Regarding reviews, we do not hide negative feedback. Platforms like Facebook and Trustpilot automatically display reviews based on their own systems, and we welcome both positive and critical feedback as it helps us improve.
If you'd like us to take another look or discuss possible solutions, please feel free to reach out to our support team again — we’re always happy to help.
Best regards,
Evolved Chargers
I made the mistake but you made it…
I made the mistake but you made it right.
This is how great companies earn loyalty. I will be a loyal customer forever!
11 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Superb casing
Superb casing. Arrived safely. Fitted perfectly to my iPhone 17Pro plus and matched the colour perfectly. Unfortunately I dropped the phone a couple of days later however, the casing did exactly what it was designed to do and to the impact. The screen cover was also damaged and also cracked however the phone screen was undamaged. So thank fun I had the Evolve casing & screen protector fitted as it saved me a massive bill on a brand new phone !!!
11 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Misleading product and terrible customer service
Misleading product and terrible customer service
This company sells a “magnetic metal” iPhone case that is neither metal nor properly MagSafe compatible. The case I received does not charge on MagSafe at all, which completely defeats the purpose of buying it.
What’s worse is the customer service. Instead of simply honouring a return for a clearly defective/misrepresented product, they drag the process out with endless hoops. First they demanded photos. I sent them. Then they demanded a video. I sent that too. Now they’re asking me to run irrelevant tests like removing the case to see if my phone charges normally.
My phone charges perfectly with other cases. The problem is obviously their product.
At this point it feels like a deliberate attempt to avoid issuing a refund rather than actually helping a customer.
Selling a product as “metal” and “MagSafe compatible” when it clearly isn’t is misleading, and the way they handle complaints makes the experience even worse.
Save yourself the headache and buy a case from a reputable brand instead.
11 February 2026
Reply from EVOLVED
Hi Maria,
Thank you for your feedback. We’re sorry to hear that you had a frustrating experience.
We would like to clarify that the case is indeed made from metal and is designed to be fully MagSafe compatible. Thousands of customers use it daily with MagSafe charging without any issues.
If a case arrives damaged or defective due to a factory or delivery issue, we absolutely replace it — no problem. The reason our support team asks for photos or videos is simply to identify whether the issue is related to a defect so we can resolve it correctly and as quickly as possible.
Of course, if your case is defective, we will replace it. Please contact our support team at support@evolvedchargers.com and we’ll make sure the issue is taken care of.
We always aim to help our customers and resolve any problems as quickly as possible.
Best regards,
Evolved Chargers Support Team
My wife really likes it.
12 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Bought a phone case received the wrong…
Bought a phone case received the wrong one it was for a I phone17 pro max and I received just the iPhone 17 pro phone case it was too small for my max and I have tried 5 or 6 times to return it and they keep denying it . Word of advice don’t order from evolved keep it American made.
9 March 2026
Unprompted review
Reply from EVOLVED
Hi Dylan, we're really sorry to hear about this experience. If you received the wrong case, we’ll of course send the correct one right away. Please email us at support@evolvedchargers.com with your order details and we’ll replace it for free. Our team will make sure this gets resolved quickly for you.
Very compact and exactly what I was afte
9 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Great covers 🤩
Took a little longer to come than I had hoped but they are top quality covers for our iPhone 17 pros. Great colour matching and feel sleek and light unlike the other more expensive plastic options. Absolutely love them and a great way to change your phone colour if you want so I might buy another colour 🙊
10 March 2026
Unprompted review
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
Scam
Scam, misrepresented items as high quality and upsold. Returning everything I bought and disputing with my credit card company. All items were delivered through gofo and damaged in the process. No brand of evolved was on anything. Googled the actual product brand to show them online for $10-20. This is compared to the almost $200 worth of 4 items I paid. I should have googled them first before an impulse buy.
8 March 2026
Unprompted review
Reply from EVOLVED
Hi,
We take feedback seriously, but we cannot find any order matching the details in this review. The statements made here about our products and branding are not accurate.
All products sold by Evolved Chargers are clearly branded and sourced from verified suppliers. We do not sell unbranded items, and our pricing reflects the quality, warranty, and support included with every purchase.
We also do not use the delivery service mentioned in this review.
If you did place an order with us and experienced an issue, please contact our support team directly with your order number so we can investigate and resolve it immediately. We always help customers with damaged shipments or returns when reported through the proper support channels.
At this time, this review does not appear to be based on a verified purchase.
– Evolved Chargers Support
Reply from EVOLVED
Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.