Evolve Motor Company Reviews 

1,130
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and stress-free. Many highlight exceptional customer service, with team members often going above and beyond. People are delighted with the vehicles, finding them exactly as described, immaculately presented, and in excellent condition, ensuring a seamless and easy buying or selling journey without pressure. However, some people mentioned dissatisfaction with aftersales communication and vehicle preparation issues. A few also found staff interactions unprofessional or dismissive.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and professional... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as straightforward,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a Turmeric Yellow Golf R from Evolve Motor Company, and I couldn't be happier. The car is absolutely stunning and exactly as described. Huge thanks to Nick, who was incredibly ame... See more

Company replied

Rated 5 out of 5 stars

Sold my Mercedes no issues at all a very friendly team took care of everything and made the sale as simple as possible for myself thanks to Matt who guided me through everything on the phone and Ben w... See more

Rated 5 out of 5 stars

Dear paul Its been absolutely pleasure meeting you and appreciate your effort while buying new car. You have excellent attitude to deal with customers and will go long way in your career. I would... See more

Company replied

Rated 5 out of 5 stars

Made several visits to EMC looking to purchase a Q3 Vorsprung for the wife. Harry, who I dealt with throughout, was very helpful and understanding of what I was looking for within my budget. The car w... See more

Company replied


Company details

  1. Car dealer

Information provided by various external sources

Specialist in used car sales.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,130)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. When I first rang up to enquire about the car I subsequently bought, I spoke to Harry who was knowledgeable and helpful about the details of the car.
We arranged that I would swing past on our way to Cornwall for a short break (living in Sussex it was a trek to get to Cornwall but it also broke the journey up)
The car was exactly as described.
Discussions with Harry meant that it was possible and certainly not too much trouble to get the car prepped and ready for pick up two days later on our way back from Cornwall.
I was really impressed at the willingness and ‘nothing being too much trouble’ attitude of Harry.
We picked the car up and now I have a happy wife. Happy wife happy life!
Thanks Harry… if I’m looking for a car again, it’s well worth my time and effort to view your stock because of the service I have received.
I wouldn’t hesitate in purchasing from you in the future..👍😬

17 March 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for courteous review Julian, was a pleasure meeting you both! Please don't hesitate to reach out in the future. Many thanks - Harry

Rated 5 out of 5 stars

Bought a m135i

Bought a m135i. From calling on the morning to driving the car away that evening was all spot on. Delt with Harry and he was great with everything. Can’t recommend a better garage to buy a car from.

9 March 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for the Review Callum, was a pleasure having you in and congratulations on the stunning M135i. please dont hesitate to reach out for your next one... Many thanks Harry

Rated 5 out of 5 stars

The best around👏🏼

I couldn’t have asked for a better experience. The car was immaculate when I picked it up and matthew made the process unbelievably smooth. I’d highly recommend evolve to anyone looking for a stress free experience 🚗

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

From start to finish, my experience with Evolve Motors felt exceptional, every step was smooth, Matthew patiently guided me through every aspect of the car, always speaking with refreshing honesty and transparency. The Mercedes GLC 43 AMG was very competitively priced, exactly as described, and turned my 185 mile journey back to Essex into a joyride. I wholeheartedly recommend this dealership to others

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Evolve motor company is fantastic ☺️

Can’t that Evolve motor company enough, they went over and beyond in helping get my New Mercedes and and exchange my polo. I can honestly highly recommend them. I would also like to say thank you to Matthew who was very patient with me and helped me find the best deals for my car, every was so lovely and polite. And the car looked amazing when I picked it up ☺️

13 March 2026
Unprompted review
Rated 5 out of 5 stars

CLA45s

I recently purchased a CLA45s from Evolve, Matthew was the sales person who supported me. The service was exceptional, from start to finish Matthew was up front, informative and instantly available where needed. All the staff at Evolve were friendly and the place had a really good atmosphere. The car was stunning and no hidden surprises.

I highly recommend them, and Matthew in particular. Thank all.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Impressive!

Fantastic experience with Matthew at Evolve. Super professional, knowledgeable and courteous - didn’t feel under any pressure to make a decision. The cars are Evolve are impressive and the service matched!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I've just brought a car from here and I…

I've just brought a car from here and I can honestly say it was a fantastic service, i dealt with nick who was great and provided exactlywhat he promised when he promised. The car was immaculate and im very happy with it, i highly recommend using these guys, ive already recommended to friends to take a look at this place

7 March 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi Alan,
Thank you for the kind review.
Enjoy the car and let me know when you are ready for the next one
Nick

Rated 5 out of 5 stars

Purchased a car through Harry

Purchased a car through Harry, great experience and price!

22 February 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for your review Jake! Let us know when you're ready for the next one. Many thanks - Harry

Rated 5 out of 5 stars

I just completed the purchase of my 2nd…

I just completed the purchase of my 2nd car with Evolve which was made smooth and easy with Nick

5 March 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Joe,
Thanks for the review!
2 cars now purchased from us and i look forward to finding you the third one
Nick

Rated 5 out of 5 stars

Worked with Nick

Worked with Nick, great help while sorting car, updated constantly and speedy delivery 👍🏼

5 March 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Mason,
Thank you for the review!
Was great meeting you.
Enjoy the car
Nick

Rated 5 out of 5 stars

Evolve

Really easy to deal with, Nick made the whole process really straight forward and stress free. A few minor requests & he got everything sorted before collection no problem. Would highly recommend

28 February 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Callum
Thank you for the review!
great meeting you!
See you again
Nick

Rated 5 out of 5 stars

Audi A5

Very straightforward purchase. Speedy response and professional from start to finish. Nick was a pleasure to work with. Good guy and didn’t bring the heavy sell approach like most other dealerships/car salesmen.
Will happily purchase through them and Nick again.

25 February 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi Paul,
Thank you for the review!
Was great meeting you.
Enjoy the car
Nick

Rated 5 out of 5 stars

Very friendly

Very friendly, took a while for someone to speak to us other then that would highly recommend them to anyone lovely selection of cars and very well presented when coming to pick car up to take home

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect car, amazing customer service!

My first experience with Evolve Motor Company, and will definitely be using them again. Collected my Audi A3, after a few cosmetic bits needed sorting, which was done very quickly and to a very high standard. Nick was so helpful, and the whole process was seamless and enjoyable! So happy with my new car and the whole process. Can’t recommend enough.

11 February 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Daisy,
Thank you for the review!
Was great meeting you.
See you again
Nick

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with matthew. He were knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. I truly appreciate His professionalism and would highly recommend them to anyone looking for a great car-buying experience.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Car purchase

I recently purchased a car and had such a positive experience from start to finish. There were absolutely no pushy sales tactics everything was clearly explained, and all of my questions were answered thoroughly.

As a female buying a car, I’ve previously experienced people rolling their eyes or making me feel uncomfortable for asking questions. That definitely wasn’t the case here. Nick was patient, respectful, and took the time to answer every single question I had without hesitation.

He kept me updated throughout the entire process and made everything straightforward and stress-free. What really stood out was that he even checked in a few days later to make sure everything was okay and that I got home safely especially as I had a three-hour drive back.

I couldn’t recommend Nick enough. I will definitely be coming back when I’m due an upgrade. A genuinely professional and supportive experience from start to finish.

21 February 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Oliwia
Thank you for the kind words!
It was lovely meeting you and a pleasure getting you into your new BMW
Looking forward to see you again
Nick

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