Evolve Motor Company Reviews 

Visited Evolve to purchase and part exchange and dealt with Drew who was very helpful. He assisted and my part exchange and everything went through seamless there was a bit of a wait whilst my vehicle was checked over but the the finance on previous car cleared and new finance arranged. The car I received needed a full service which they advised me to get done and they would reimburse me which they did. They also had a full valet done before letting me leave as it was dirty.

But the pleasant part was the after sales when driving I had a couple issues which came up one the drivers side window stopped working and 2 the windscreen has a small issue and the warranty would not cover these issues and after speaking to Shane in sales and Taylor in vehicle prep they agreed to get them both replaced for me which they did and they honoured their word took just over a month as they tried source the part cheaper but after being unable to do so ordered me the part from my local Mercedes to collect and got my car fixed to again A1 condition. Ever so grateful as once the warranty refused they attempted to deal with the warranty on my behalf when no luck they agreed to help me so I wasn't out of pocket. Overall the service was great the dealer honored their word the car was mechanically perfect and I got a hassle free part exchange and the car I wanted so Thanks EVOLVE Team I would never hesitate purchasing another car from yourselves

Bought a lovely car from Evolve , cracking bunch of lads especially Mathew, who took care of me very well

Really happy experience with evolve motor company Matthew made it easy got me the best deal on my new motor
Great service overall

Shane and the boys at evolve really looked after me and my partner when we purchased our Mercedes, especially Shane very professional with the way he conducted himself through the sale of the vehicle looked after us in regards to the PX deal with our other car to the new one highly recommended evolve to anybody thinking about purchasing high end luxury vehicles . Cheers guys much appreciated

I’ve used Evolve Motor Company a number of times now, and they never disappoint. Huge thanks to Shaun for once again making the sale of my car completely seamless. The customer service is consistently excellent, which is why I keep coming back. Highly recommended!"

Was a pleasure dealing with nick for the new car, was very helpful and understanding, will definitely buy another car from here again

Very professional experience with this company!
From start to finish Shane was honest, truthful, reliable and true to his word.
Extremely happy with my Raptor, would always come back to them in the future!! 5 star experience!!

Excellent communication throughout sale. The use of WhatsApp makes it easy to ask questions and recieve updates.

Nick is very approachable, honest and professional, he was happy to answer any questions I had and gave me time to look at the car. Through conversations with Nick you can tell he is a genuinely
lovely person. The whole team were approachable and polite. They have some beautiful cars and are clearly passionate about what they do.

I would go back to Nick for future cars.

This is my second car I’ve purchased from evolve and I can honestly say if I could I would give them 10 stars, Nick was absolutely amazing from when I enquired about the car right through till the day of collection. Nick knew how much I wanted the car and he went above and beyond to make sure I got it, he gave me a great/ fair price for my car, and made sure everything ran smoothly. When arrived to collect my new car the team made sure the car was cleaned to perfection. Nick made sure me and my family left with the biggest smile on our faces. I would definitely recommend buying your next car from these guys, we’ve never had any problems with our last car and we will definitely be back one day if we decided a change of car ☺️

I recently purchased a Turmeric Yellow Golf R from Evolve Motor Company, and I couldn't be happier. The car is absolutely stunning and exactly as described. Huge thanks to Nick, who was incredibly amenable and made the whole buying process smooth and stress-free. It’s clear these guys care about the quality of their stock. Highly recommend Evolve if you’re looking for a performance car and great service!

Good service! Matthew who was dealing with my sale was very helpful and always quick to get back to me with any questions I had.

Picked up our M135i yesterday, special thanks to Harry for speeding up the collection date so we could have our car before we go on holiday next week 🤩

I had a great experience working with Nick, and I can’t recommend him enough. From start to finish, Nick communicated clearly and consistently, making the entire process feel easy and stress-free. He was completely transparent and honest about every detail, which really built trust and confidence in my decision.

What stood out most was how approachable and genuine Nick was — he never made me feel rushed or pressured, and he took the time to answer all my questions thoroughly. As a small but memorable gesture, Nick even bought me a coffee during the process, which just shows the level of care and customer service he provides.

If you’re looking for a high performance car speak to Nick down at Evolve

Very good do recommend bought a black BMW 3 series and they polished it for us and everything

Good experience with some minor issues. Matthew was extremely helpful with sorting my new car out, even replying to me late at night to help get the deal sorted. Very professional and friendly as well as the other team members.

First complaint is the terrible swirl marks I’ve noticed since getting home on the bonnet in particular, where it’s been briefly machine polished but not correctly it’s left a load of swirls in the paintwork which unfortunately don’t seem to be coming out very easily, so looks as though I will need to spend £300-400 on a professional detailer to machine polish it properly to remove the swirl marks. A real shame as the red is a lovely colour. I appreciate cars need a valet but I would have preferred just a standard wash if not done correctly. I did inform them of this issue but no resolution was offered…

Next issue I encountered was getting my previous finance settlement processed as agreed under the contract to my new car as I was PX my old car. I was originally told the settlement would be paid the same day and was led to believe it had been paid, but several days later it transpired due to ‘admin errors’ they hadn’t even processed the settlement finance meaning my previous finance company were still charging me and chasing me up for payment proof from the dealer etc. Once I submitted a complaint that I’d return the car and report through the appropriate authorities, the settlement was then processed immediately and proof of payment was sent to me. The finance was successfully cleared.

Overall Matthew was brilliant, and Shane another employee is currently discussing a solution with myself in regard to sorting the car bonnet paintwork issues out.

Sold my car through Evolve with the help of Shane who was brilliant. Car was prepped, put on their website and sold within a week. Fab place whether buying or selling! Thank you

From start to finish, buying my Mercedes from Evolve was a great experience. When I arrived the vehicle looked and drove exactly as advertised. I was in touch with Nick who greeted me promptly, listened to what I was looking for, and helped me find the right fit without any high-pressure sales tactics. Nick walked me through the vehicle history, financing options, and warranty choices clearly and honestly. Paperwork was completed quickly and professionally, and was very easy to get hold of. Overall I felt the purchase was transparent, fair, and efficient. I wouldn’t hesitate to recommend Evolve to friends and family.

Really smooth sales process from paying the initial deposit to delivery of the vehicle. Minor pre-sales and after sales queries resolved quickly - the team couldn't do enough to help.

Matt was an absolute top guy to deal with.
So much patience and never once did I feel uncomfortable or pressured which is exactly what you want when buying your dream car.
Thanks again and all the best Matt c.

Absolutely appalling customer service. I expressed serious interest in a vehicle and was told it was available. The Sales Adviser Harry whatsapped me with all the details of the PX deal he was going to agree. I agreed all the terms with him on the vehicle (11.15am this morning) and wanted to pay the £500 reservation fee which I knew was non refundable - but the car was just what I wanted and I was going to travel and collect it the following week. At the point when I was going to reserve, this is when I was absolutely shocked and disgustingly treated. Harry had made me aware that a customer was coming in at 11.30am for a second look but had NOT reserved the car and he was keen for ME to reserve it. When I rang him to give him my card details at 11.15am he told me the card machines were not working and that the whole system needed a reboot and he would call me back. 30
Minutes later he had not and I whatsapped him to say that I hoped he was not stringing me a line and selling it to someone else as I had agreed to reserve it first. He said that was not the case and he would call me when his card machine had rebooted ( which was at 36% done). Heard nothing and then he rang me about 20 minutes later to tell me he had sold the car from under me to the couple who had come in AFTER I had agreed to buy it. Sales Manager Shane rang me and tripped himself up many times on his facts and was blaming Harry for not telling me at 09.30am in the morning that I would have to wait to see if these other people wanted it- which I am doubtful of. At the same time he also told me it was “First come first serve “ basis - so surely the first to put down a reservation fee is the first served. I was ready to do that before, according to Harry, these people had even returned to the showroom . Disgusting behaviour and even worse the Sales Manger told me he would ring me back this afternoon and surprise surprise he has not. Your Director needs to come out of his Ivory tower and deal with this and make the wrongs right