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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with this company, highlighting the positive user experience and the quality of the product. Many people appreciate how the software saves them a lot of time with editing, especially for portrait retouching, and delivers high-quality, natural-looking results. However, some people were dissatisfied with the customer service, describing it as unresponsive and unhelpful. There are also mentions of issues with the app, including glitches, credits expiring, and problems with exporting edited photos. A few customers also expressed concerns about the company's use of user images for AI training.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the software is... See more

Product

Users describe positive interactions with the product, highlighting its effectiveness in photo editing and... See more

Quality

Customers had positive experiences with quality. Reviewers praise the software for delivering high-quality... See more

Application

People report ambiguous experiences with the app. Some users find it to be a nice and wonderful program,... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers highlight the lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Their features such as glasses glare, stray hairs and blemish removal have transformed my retouching from what used to take hours and hours into minutes. Thank you for helping me get my life back!!... See more

Rated 4 out of 5 stars

I’m very satisfied with Evoto. The software is intuitive, fast, and delivers high-quality results, especially for portrait retouching. The AI tools save a lot of time while still allowing good control... See more

Company replied

Rated 4 out of 5 stars

Using Evoto has been amazing, it's halved my editing time. I've noticed a few things that still need improving but there's new updates all the time so hopefully these will be added soon. Great syste... See more

Rated 4 out of 5 stars

It a very effective editing software for portraiture in particular. As with new programs, there's always extras we want, but they are always adding new components to help us edit better. Customer serv... See more


Company details

  1. Software company
  2. Photo Restoration Service
  3. Photographer
  4. Photography Service
  5. Software Vendor
  6. Wedding Photographer

Written by the company

Evoto is a next-generation photo editor that redefines workflow and frees you to focus on creation rather than tedious work. It enables you to get thousands of high-quality photos that are processed with 10x speed to turn your dreams into reality.


Contact info

3.6

Average

TrustScore 3.5 out of 5

351 reviews

5-star
4-star
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2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Evoto is like one stop shopping but for…

Evoto is like one stop shopping but for photo editing! I don’t use everything in there, but the glass glare removal, skin retouching and teeth retouching is amazing! Definitely worth looking into and giving it a try! Love that you can go back I and retouch more without it using another point. Getting batter with Lightroom but would like it to be even easier!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

I am loving using evoto so far

I am loving using evoto so far, as I’m fairly new to using it. I do a lot of fine art retouching for my clients and since using evoto my workflow has gotten so much quicker. The fine details are what sets evoto apart from other editing softwares for me.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

LOVE! Time is money and I've saved so much time!

I've been a professional photographer since 2001 and editing my work has always been very personal to me. It takes me 1-2 hours to edit a single image because I'm that particular on how I want my clients to look. I want them to look human with pores and most of the programs I've tried basically softens and blurs everything. Working with celebrities and beauty images, I need my work to look like it has my personal touch. In comes Evoto. I've been a subscriber to Evoto for the past year and it has most definitely shaved off a significant amount of time from my workflow. If you are as particular as me, you'll understand that you will have to go in and do your own touches but with this program, it gets me there about 60% and I love that. They are consistently updating with new features and the few times I had any questions, I received a reply right away through their chat option. The program is very user friendly and self-explanatory so there's not much need to contact the company. I highly recommend it!

25 November 2024
Unprompted review
Rated 1 out of 5 stars

their new price quotation Dec 3 are…

their new price quotation Dec 3 are ridiculous high

23 November 2024
Unprompted review
Evoto logo

Reply from Evoto

Thank you so much for taking the time to share your valuable feedback with us! We truly understand how you feel about the recent price adjustments. These changes were made with the goal of improving our product and continuing to provide high-quality service for you and all our users.

If you have any questions or need assistance, please don’t hesitate to reach out to us via direct message or contact our support team. We’d be more than happy to assist you and work together to find a solution that satisfies you. Once again, thank you for your understanding and support – we deeply value having you with us!

Rated 5 out of 5 stars

Great product!

Evoto not only puts out a great product but they listen to their users. They're constantly updating their software based on what their users need and want. I have seen a significant difference in my work and my workflow and truly appreciate this software!

22 November 2023
Unprompted review
Rated 5 out of 5 stars

I just love this program

I just love this program! Editing acne has become a breeze! This program is very user friendly and easy to figure out.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Evoto has changed my life

Evoto has changed my life! It's made what were once very tedious and time consuming editing tasks, instantly done. I used to dread having to edit glare off glasses and with one slider, the glare is gone. Same with fixing white backdrops and fixing blemishes. The list goes one. Best software ever!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

If you're looking to up level your editing with easy steps, look no further!

A fellow photographer recommended Evoto to make what is normally some tedious editing tasks as easy as using Evoto's built in sliders. At first, I was hesitant figuring I had to outsource my editing for sure. After giving it a trial, I was convinced. There's no need to outsource my editing. Plus, with the built in features, it can take my basic editing a step further giving my images an even more polished look all in a matter of minutes.

19 November 2024
Unprompted review
Rated 4 out of 5 stars

It's great tool to speed up my work…

It's great tool to speed up my work flow for retouching and being able to create my own preset make it even better.

19 November 2024
Unprompted review
Evoto logo

Reply from Evoto

Hello, thank you so much for your kind words and support! We’re thrilled to hear that our tool has made your retouching workflow faster and more efficient. Making your experience better is what we’re here for! We’ll keep working hard to bring you even more helpful features and great service. If you ever have any suggestions or need assistance, don’t hesitate to reach out—we’re always happy to help!

Rated 4 out of 5 stars

So much time saved!

Evoto has shortened my editing time significantly! The new price changes are not my favorite, but over all it's still absolutely worth it.

20 November 2024
Unprompted review
Evoto logo

Reply from Evoto

Hello, thank you so much for your feedback and support! We’re so happy to hear that Evoto has helped save you time and made your editing process more efficient. We understand your thoughts on the price changes and truly appreciate your input—we’re always working to bring you more value and an even better experience. If you ever have any suggestions or need assistance, don’t hesitate to reach out to us. Thanks again for your understanding and support!

Rated 5 out of 5 stars

Saved my job and the need to re-shoot!

I still have yet to discover the many other features this fantastic app has to offer, but it literally saved my job and avoided having to schedule a reshoot with a very busy client. Although this app is mainly targeted towards still photographers after a recent video shoot we realized afterwards that the reference monitor caused a horrible glare on the subjects glasses. I searched everywhere on web for some solution, app, AI tool, or complicated tutorial. I only discovered Evoto from a YouTuber who mentioned it in regards to removing unwanted glares on someone's glasses. I was able to export my footage as a .png sequence, import it into Evoto, and literally "like magic" I was able to remove all of the glare from the eyeglasses and the result was perfect! I am so happy and I will go back to some of the forums of people with similar unresolved issues on this topic and recommend this product to them!

20 November 2024
Unprompted review
Evoto logo

Reply from Evoto

We’re so glad you shared this creative use case with everyone! It’s truly inspiring, and we’d love to learn more about your needs so we can better help you tackle any challenges in your work. We’d be thrilled to connect with you and have a deeper conversation. Feel free to reach out to us anytime at support@evoto.ai—we can’t wait to hear from you!

Rated 5 out of 5 stars

I first saw Evoto in Vanessa Joy’s…

I first saw Evoto in Vanessa Joy’s YouTube channel and gave it a shot. I used it on a client shoot for headshots and business portraits and it’s incredibly easy to use and the tethered capture feature is awesome. With some more practice tethering into Evoto will be part of this service in my business moving forward.

19 November 2024
Unprompted review
Rated 2 out of 5 stars

Shorted 50 photos

I purchased their software over a month ago to edit wedding photos. I wanted to try it just to edit 200 photos. I edited 150 photos and only was able to export less than 100 of them due to a glitch in the process. For some reason it stated that the files could not be transported due to being moved. I never moved them from the original folder. I contacted customer service and told them of the issue and was told that I needed to prove to them which files would not transfer. Rather than go through that tedious process I let them know that I would just re edit the photos. I decided to only edit about 40 of them in Evoto and the rest in Photoshop. At least I know with Adobe Photoshop there isn't a big ordeal just trying to save the edited photos. My total edited and exported photos at that time would have been less than 150. I edited a photo several days ago and when I tried to export it a notice came up saying that my 200 photos were used up and I needed to purchase more. I am not sure how the error occurred but I am assuming the photos that could not and were not exported were counted. As amazing as the editing process is, to pay for only being able to use a set amount of photos edited is ridiculous. At least Adobe Photoshop can be purchased and used unlimited. It may be more tedious and time consuming but at least it is reliable and the customer service is better. If I cannot be credited for at least 50 of the photos that I was shorted I want a refund.

17 November 2024
Unprompted review
Evoto logo

Reply from Evoto

Thank you for choosing our software and sharing your experience. We sincerely apologize for the technical issues you encountered while editing and exporting photos. Due to the points system, it is necessary to ensure that the location of the images remains unchanged. If the original images are altered in any way, they cannot be recognized for export. Our technical team is actively exploring more solutions to make it more convenient for users.

We also regret that our customer service team did not provide a timely solution. Your feedback is extremely important to us, and we will improve our support processes to better assist you.

Our team has responded to your latest email and invited you to update the software to the latest version. If you have further suggestions or needs, please feel free to contact us.

Thank you for your understanding and support!

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