I like using Excalibur. We first bought from them via Ebay, but now go direct to the online shop. They have always been helpful, and communication good. Prices are competitive on the items we buy t... See more
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See what reviewers are saying
The website was easy to use and the ordering process was straightforward, but sadly, the product never arrived. I contacted the company via email and by using the Chatbot on their website, but have n... See more
Even though this was an international transaction for me, it was great. There was an issue with how shipping was calculated, but they were great in working things out for me; I received my parts toda... See more
The website was very easy to navigate for the item I required. The service was prompt and efficient. The goods arrived 2 days after I ordered them, so all in all a successful transaction. Would certai... See more
Company details
Written by the company
We are a small family-run business established in 2010. We work hard to provide a quality service and have achieved Top Rated Seller status on eBay with around 500,000 sales so you can buy with confidence.
Contact info
4 Space Business Centre, ME2 2BF, ROCHESTER, United Kingdom
- 07812372202
- sales@excaliburshop.co.uk
- excaliburshop.co.uk
4.3
Excellent
91 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Very good service
19 May 2026
Great Service and quick delivery
17 November 2025
It was only a small single order
It was only a small single order, nevertheless, the cable cover was posted quickly and received with thanks!
15 October 2025
Item as described and delivered…
Item as described and delivered promptly. A second order was delivered in the same package, as I had requested, to save the seller postage costs. I was hoping that this would also qualify for a discount but it didn't. It was my error though!
15 September 2025
Nothing ever turned up and no reply to…
Nothing ever turned up and no reply to messages
20 August 2025
Prompt deliverey.
21 June 2025
Excellent service
Excellent service, good quality goods at a very reasonable price with free postage. Can't fault it!
20 May 2025
great service
7 May 2025
GREAT CUSTOMER SERVICE
23 April 2025
Great international transaction
Even though this was an international transaction for me, it was great. There was an issue with how shipping was calculated, but they were great in working things out for me; I received my parts today. :-)
15 April 2025
Item hadn't been posted after 3 days…
Item hadn't been posted after 3 days and emails I sent were all returned "undelivered". So I found a phone number and they apologised and sent the item by 1st Class post. It works O K .
30 January 2025
Just the worst customer service ever
Just the worst customer service ever. Rude, bad tempered and persistent to a stalker like level. Avoid at all costs.
13 December 2024
Unprompted review
Great Service
Easy to follow website. Great prices. Speedy and FREE delivery. What more could anyone ask for. It will easy to recommend you. Well done Excalibur
22 September 2024
Super quick delivery
4 September 2024
fast delivery
15 August 2024
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