The agent was polite professional, very helpful 👍. He took the time to a dress my issues and resolved them to my complete satisfaction. On a scale of 1 to 10 I would give him a 15 and a raise!!!!... See more
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Review summary
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Morris from Jet Blue was incredibly helpful to book flights during a glitch in the system. Thank you, Morris! You were terrific.
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Sam helped me with my southwest reservation! He was efficient, quick, and got the job done! Very helpful!
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Excellent service from Bill James! Thank you for helping me with assistance on my Delta flight!
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4.8
Excellent
50 reviews
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Great experience and experienced agent
Great experience and experienced agent, talked with Sia Miller from Air India & Lufthansa
14 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with Sia Miller. Providing knowledgeable, professional, and friendly assistance is what we strive for at Exclusivemediatravel.com, and we’re glad your interaction was a positive one.
We truly appreciate your trust in us and look forward to assisting you with your future travel plans!
Best regards,
Team Exclusivemediatravel.com
Jessica Williams helped me with my…
Jessica Williams helped me with my united airlines issue she was fast and very professional she was avsolitly a gem to work with. THANK YOU JESSICA
14 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you so much for your wonderful feedback! We’re delighted to hear that Jessica Williams provided you with such fast, professional, and helpful service with your United Airlines issue. It’s always our goal at Exclusivemediatravel.com to make travel assistance as smooth and stress-free as possible, and we’re glad Jessica made such a positive impression.
We truly appreciate you taking the time to share your experience. We’ll be happy to pass along your kind words!
Best regards,
Team Exclusivemediatravel.com
I spoke with Mack Edward of KLM/Delta…
I spoke with Mack Edward of KLM/Delta and he was very helpful and got me the information I needed in a very timely manor. He was very attentive to my request.
14 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you for sharing your wonderful feedback! We’re delighted to hear that Mack Edward provided attentive, professional, and timely assistance. At Exclusivemediatravel.com, we understand how important it is to receive clear information and helpful support when planning your travels.
We truly appreciate you taking the time to share your experience and are glad you received the assistance you needed. Thank you for choosing us, and we look forward to helping you with your future travel plans!
Best regards,
Team Exclusivemediatravel.com
Great service
Renee Thomas very kindly helped me with my parents reservation on jet blue w.r.t their wheel chair accommodation.
13 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you for sharing your experience! We’re delighted to hear that Renee Thomas was able to assist you with your parents’ wheelchair accommodation for their JetBlue reservation. We understand how important it is to ensure that every journey is comfortable, accessible, and stress-free, especially when traveling with family.
We truly appreciate your trust in Exclusivemediatravel.com and look forward to assisting you and your family with your future travel plans!
Best regards,
Team Exclusivemediatravel.com
Bill James was the most helpful amazing…
Bill James was the most helpful amazing dispatcher for Delta that we ever encountered and he is the reason while we will always fly delta ❤️ he was the most helpful!! So thankful for Bills help!
14 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you so much for your lovely feedback! ❤️ We’re delighted to hear that Bill James made such a positive impression with his outstanding assistance and dedication. At Exclusivemediatravel.com, we understand how much excellent customer service can mean when traveling, and we’re glad Bill helped make your experience a memorable one.
We truly appreciate you sharing your experience and thank you for trusting us with your travel needs. We look forward to helping you with your future journeys!
Best regards,
Team Exclusivemediatravel.com
He was so patient
He was so patient - he really helped me and did better than the last guy who didn’t do the rebooking at all - Hudson smith was the best person I have ever felt with on customer service in my life! He is a great employee for Lufthansa they should give him a promotion! He deserves it!
14 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you so much for your wonderful feedback! We’re thrilled to hear that Hudson Smith provided you with such patient, attentive, and helpful service. At Exclusivemediatravel.com, we understand how important it is to have the right support when dealing with flight changes and rebooking. We’re delighted that Hudson was able to make a real difference in your experience.
Your kind words mean a lot, and we’ll be sure to share your appreciation for Hudson’s excellent service. Thank you for choosing us, and we look forward to assisting you with your future travel plans!
Best regards,
Team Exclusivemediatravel.com
Trevor William assisted with adding…
Trevor William assisted with adding wheel chair and meal selections for Singapore airlines.
13 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you for sharing your experience! We’re delighted to hear that Trevor William was able to assist you with arranging wheelchair assistance and meal selections for your Singapore Airlines flight. At Exclusive Media Travel, we strive to make every journey as smooth, comfortable, and stress-free as possible.
We truly appreciate your trust in us and look forward to helping you with your future travel plans!
Best regards,
Team Exclusivemediatravel.com
David miller was so kind and so helpful…
David miller was so kind and so helpful I forgot yo order kosher food for my flight and in the last minute sitting at the airport he helped me quickly and efficiently and I’m so grateful he ordered me kosher food for my flight
Thank you!
13 October 2026
Unprompted review
Reply from Exclusivemediatravel
Thank you so much for your kind words! We’re delighted to hear that David Miller was able to assist you quickly and efficiently, especially at the last minute. At Exclusive Media Travel, we understand how important it is to make every part of your journey as comfortable and stress-free as possible. We’re glad David could help arrange your kosher meal for the flight and make a positive difference to your travel experience.
We truly appreciate your trust in Exclusive Media Travel and look forward to assisting you with your future travels!
Best regards,
Team Exclusivemediatravel.com
I was stuck at the airport because of
I was stuck at the airport because of my flight being cancelled. Then I called Leo the agent was more than efficient helped me switch over to other flight so that I can be with my family that night. Thank Leo for the help.
26 June 2026
Unprompted review
Last minutebooking
Booked a last minute flight on delta and everything was smooth. Thank you for making my flight happen on short orice
19 June 2026
Unprompted review
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