My parfume arrived and is perfect but it took longer than the 2 weeks announced. Delivery was fine too. It's unfortunate to not know delays for delivery in advance, I suggest for a gift to buy at leas... See more
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I bought naturtint 6N, what is a fantastic alternative to the regular haircollors, and this is half the price I pay in the shops in Belgium. I recieved my packet whitin a week, as adverticed. They los... See more
Company replied
I purchased two Gucci Rush2 perfumes that where both fakes. They don't smell anything like the original at all and I know because I have been using this perfume for over 10 years. I have reached out t... See more
Company replied
Product is good. I would suggest some points for improvement: having more pics of the product on the website and send information on the expected time of delivery. On the website it was written 1 werk... See more
Company replied
Company details
Written by the company
Wij zijn een nieuw platform voor online verkoop van producten en maken het ook mogelijk om eigen producten aan te bieden op onze webshop. Plaats eenvoudig uw bestellingen met de gewenste betaalmethoden op ons of bied uw eigen handelsplatform voor zakelijke producten aan. Een typische winkel heeft een handelshal, etalages, prijskaartjes nodig, evenals verkopers, kassiers en ervaren consultants. De online winkel heeft de volledige infrastructuur programmatisch geïmplementeerd.
Contact info
Pottumstraat 18, 3088 GP , Rotterdam, Netherlands
- support@exigoshop.com
- exigoshop.com
2.8
Average
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Perfect Service and Customer Relations
The service and speed of sending of my products are very good.
Communication with vendor and platform are also beyond my expectation and very satisfactory.
Surely recommend it.
1 January 2023
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you to use it in good days...
Kind Regards,
exigoshop.com
Everything went well
I placed my order on the 20th December and received my package on the 24th. As soon as my order was shipped I received a tracking number and was able to check where and when my order would arrive.
26 December 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy new year.
Kind Regards,
exigoshop.com
All good got here on time
23 December 2022
Reply from Exigoshop BV
Dear Taly Murphy,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy new year.
Kind Regards,
exigoshop.com
The product is exactly as described
The product is exactly as described, the quality is as expected, and I am very pleased. The order took longer than expected to arrive, but I received an email at the time of purchase informing of this fact, and another two after tracking, even from the courier company that delivered it. At first, I was hesitant because of the company's written reviews, but my own experience has been very satisfying. I recommend it.
9 December 2022
Unprompted review
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a Merry Christmas.
Kind Regards,
exigoshop.com
Didn’t receive my order. Scammers
I ordered two payot products 18 days ago but my order still doesn’t delivered. Moreover, they don’t answer to my mails at all. Looks like a scammers.
16 November 2022
Unprompted review
Reply from Exigoshop BV
Dear Oleksandra,
Our sincere apologies for the inconvenience you experienced.
There are disruptions in the product supply chain due to the holiday season. As a result, we could not deliver the products you ordered.
We did not expect things to turn out this way and as our customers' happiness is our priority it is so shocking to give you this information.
In order not to keep you waiting any longer and make you a victim, we had to refund your money. You are fully reimbursed.
Thank you for your understanding.
Kind regards,
exigoshop.com
They sell fake perfumes. DO NOT BUY ANYTHING FROM THEM
I purchased two Gucci Rush2 perfumes that where both fakes. They don't smell anything like the original at all and I know because I have been using this perfume for over 10 years. I have reached out to Exigoshop three times now in order to return their fake goods and get my €141 back. But so very conveniently from their side.. no one is answering my messages. DO NOT BUY anything from this dishonest shop. They will only rip you off.
30 November 2022
Unprompted review
Reply from Exigoshop BV
Dear Tara,
All of our products that we sell on exigoshop.com are original.
However, since we act with the principle of "The customer is always right", we are trying to help you with answering your e-mails.
Our colleagues are continuing their investigation on your request. We will inform you as soon as possible after the investigation.
We wish you healthy and happy days.
Best regards,
exigoshop.com
Na 2 weken nog steeds geen order ontvangen en onduidelijke communicatie!!
Beste
Ik heb 22 oktober een bestelling geplaatst (ordernr 695957) en had enkele dagen later nog steeds geen bevestigingsmail. Na hen zelf te mailen kreeg ik een standaard bericht zoals ik hieronder al tegenkwam:
Dear Customer,
Thank you for choosing NovaPerfume.
We are sending this email to inform you about your order.
Your order is being processed and there is no problem. Our warehouse staff tries to deliver orders as soon as possible. However, due to the busy in our warehouse, it may take a little longer for orders to be shipped. Please note that our order lead time is 5-7 business days. However, we will try to send your orders without making you wait that long.
We will send you an email with your tracking link when your order has shipped.
Please let us know if you have any problems before or after your order reaches you. We will look into this issue closely and do our best to resolve it.
Thank you for your understanding.
Please do not hesitate to contact us for your questions.
Kind regards
Een week later nog steeds NIETS ontvangen, geen pakket of email met trackingr dus mail ik hen terug en krijg ik volgende reactie:
Beste ,
Bedankt voor je email.
Ik heb uw bestelling gecontroleerd. Uw bestelling wordt verwerkt en er is geen probleem.
Uw bestelling wordt binnen 2-3 werkdagen verzonden. U wordt per e-mail op de hoogte gebracht wanneer uw bestelling wordt verzonden.
Aarzel dan niet om ons te contacteren met uw vragen.
Vriendelijke groeten,
Olivia
Dat is inmiddels alweer een week geleden. Ik heb hen afgelopen dagen nog 2 keer gemailed en krijg gewoon geen reactie meer. Graag wil ik ASAP mijn product ontvangen of een terugbetaling! Dit is een zeer onprofessionele en verontrustende service!
22 October 2022
Unprompted review
Reply from Exigoshop BV
Beste Elektra,
Allereerst onze excuses voor het ervaren ongemak.
Het spijt ons zeer voor de vertraging. We hebben vastgesteld dat uw e-mails niet zijn ontvangen vanwege een technisch probleem.
Als ik je bestelling controleer, zie ik dat deze morgen wordt verzonden. Als deze periode voor u lang is, kan ik uw bestelling annuleren en terugbetalen.
Aarzel dan niet om ons te contacteren met uw vragen.
Met Vriendelijke groeten,
exigoshop.com
I’m waiting for my order since 22 Of…
I’m waiting for my order since 22 Of October . And I didn’t get any information
22 October 2022
Reply from Exigoshop BV
Dear Inna Mischenko,
First of all, we apologize for the inconvenience you have experienced. As soon as we received your order, we immediately processed it and shipped it to you as soon as possible with Deutsche Post's tracking code RS518646155DE.
When we talked to the shipping company, we were told, "The recipient could not be reached; the shipment was recorded on 11/02/2022. It is being delivered in Germany or has been made available for collection.''
Our related colleagues will also contact you via e-mail. Thank you for your understanding and we wish you a happy day.
Kind regards,
exigoshop.com
Verry good price
I bought naturtint 6N, what is a fantastic alternative to the regular haircollors, and this is half the price I pay in the shops in Belgium. I recieved my packet whitin a week, as adverticed. They lost one star because one of the boxes was opened, lucky the contenence was still intact.
28 October 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Nice fragrance quickly delivered
Nice fragrance quickly delivered - good price - thank you very much!
1 November 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
very good
very good, I can only recommend. Correspondence was easy and quick response despite Dutch language
5 October 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Excellent service
I had been looking for Jicky perfume for a while but was unable to find a supplier who would ship to my country and not charge me as much for the postage as for the product itself. Exigoshop was great.
I got the perfume at a great price and postage was very reasonable.
29 September 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Fast shipping and great products
3 October 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Delivery time
It would be better if the delivery would have been early. One week is little late compared to other places where they deliver in 2-3 days.
23 September 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Good Allrounder
Fast Delivery, good packaging and good price, allround very good service!
29 September 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
The store is really good
The store is really good. I would definitely recommend it to others. I will definitely shop there again
10 September 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Not the original fragrance…
They didn't send the original fragrance "Baldessarini Del Mar"; I compared the fragrance I received with the original fragrance "Baldessarini Del Mar"and they smell very different.
14 September 2022
Reply from Exigoshop BV
Dear Customer,
All of our products that we sell on exigoshop.com are original.
However, since we act with the principle of "The customer is always right", a full refund has been made to you upon your request.
We wish you healthy and happy days.
Best regards,
exigoshop.com
Fast delivery and top quality…
Fast delivery and top quality fragrance! Would recommend and will buy again.
8 September 2022
Reply from Exigoshop BV
Dear Customer,
We would like to thank you for your interest in our products and your nice comments here. We wish you a happy and healthy day.
Kind Regards,
exigoshop.com
Reply from Exigoshop BV
Dear Mr.Kemal Ucar,
First of all, we would like to express that we are very sorry for this frustrating situation you have experienced.
When we check your order, we see that it was shipped by us on September 2nd.
However, there was a problem with the shipping company. We would like you to know that this problem is definitely not caused by us.
Thank you for keeping us informed. After a long struggle, we found where your package was and we directed the shipping company to deliver the package to you as soon as possible.
By the time you read this message, your package should have arrived to you.
Kind Regards,
Exigoshop.com
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