Exlira Reviews 59

Scammers.....items I ordered were completely the wrong size, cannot return as email doesn't exist. Even if you reply to their emails directly they get pinged back as unable to deliver message. Please do not waste your money

I am cursing myself for not reading reviews. So many stating not to buy from these scammers. Why have they not been shut down! Where are your consumer laws USA?
Ordered 3XL dog bed, received a tiny one and absolutely no response from Exlira. Disgusting service.

Absolute scam. Impossible to contact.

If I could rate it 0 I would! As others have found, the returns process just doesn’t work. Email address bounces back, order incorrect, asked for a bra on pure white and received it in yellow and about 3 sizes too small. Avoid at all costs.
Please refund my money!!!

I want to return my order #99100****, it is way too small and the colour is not beige, it is yellow BUT your returns email address for RETURNS is not working, it says that this email does not exist. I DO NOT TAKE KINDLY TO BEING RIPPED OFF! I want the money returned to my Visa!

same as everyone else. ordered a 3xl bed and a tiny bed arrived. They wont respond to emails. Don't buy

I don't recomande this company. I ordered one bed for my labrador 3xl en I received one bed for one small dog. Besides I ordered also on the same time one brush and I didn't received. The contact email do not exist. So, don't bij

SCAM DO NOT PURCHASE, this product is not as described and there is no customer service. My experience is the same as all of the others, ordered 2XL, for my staffy and got what would be suitable for a cat. Like the others have described, exactly the same for me. Several emails, no response, wasted $69.

Paid for 3XL dog bed 100cm, got sent a tiny one useful for a cat or small toy dog. Video showed a golden retriever apparently on a 3XL bed, my border collie is smaller than than and no way he can fit on there. Company are scammers!!!!

This company are scammers.
DO NOT BUY FROM THEM
Like everyone else here I ordered a 3xl dog bed and received a smaller size, and the quality is appalling.

As with most other reviewers, I bought a 3XL (100cm) CALMING Pet sofa. What I received was a small barely 80cm product. It's suitable for a small lapdog but in no way is what I ordered... $77 later.

Their website video shows 3 dogs (2 x golden retrievers and a border collie) getting on the size 3XL pet sofa. My dog, is in-between the size of the border collie and the golden retriever and would not be able to fit on the product sent to me.

Further, in relation to the quality of the product, their advert says it is weighted. There is no weighting that I can see on inspection. It also says it has extra padding for added comfort. However it is just standard cushion filling that does not expand and certainly does not sit up and stay full and plush as is shown on the photos and video.

Their website says website says "As a customer-centric company, we prioritize your satisfaction above all else. We are committed to delivering exceptional products that meet the highest standards of quality and craftsmanship."

What a load of rot! I've sent two emails and sent two messenger messages requesting a return and refund and have not received any response.

Stay away from this company as you'll only end up disappointed, angry and poorer for the exercise!
Shame on you Exlira!

Ordered a large (80cm) pet bed - they sent a small (60 cm) bed which is useless

No response to emails requesting they fix their error - do not order from these scammers

Paid for a 3XL and like all the other customers we got a sofa, about half the size of the one we paid for, and when emailing the address provided there was no reply. Looks like a scam to me.

Paid for a 3xl Calming Pet Sofa for a Golden Retriever, received something a small dog would fit into. Emailed 4 times and no response. Do not purchase from this company!

I bought a pet bed. Meant to be extra large. Only big enough for a small/ medium dog at best and very poor quality. DO NOT BUY ONE

I bought two Pet Calming Beds that were advertised on Facebook. The beds were not the size, guality or what was advertised in any way,

good website