Exnova Reviews 720

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I liked exnova.platform friendly.easily widraw.even at night you made a request thru gcash within 30mins.to 1 hour you received your request in your gcash designated account.I don't know if bank to b... See more

Company replied

Rated 5 out of 5 stars

Exnova platform is one of the best I ever encountered. Noviche like me in the field of trading find it easy to find/locate what I am looking for, it is not hard to run or manipulate it and its system... See more

Company replied

Rated 1 out of 5 stars

Poor Customer Service, Any Business without a proper team will frustrate Users and Suffer in the process, regardless of how the App UI looks or Performs. The Problem is Within the Staff. Always Unavai... See more

Company replied

Rated 5 out of 5 stars

I love the fact that all required instruments for day trader are available here. Once I read Exnova reviews, I realized that this is the company that might somehow delight me. You can easily set st... See more

Company replied

Company details

  1. Non-bank financial service

About Exnova

Written by the company

Exnova — the next-gen trading platform that feels good to invest with.

At Exnova, we’re rethinking how trading works — making it intuitive, accessible, and actually enjoyable. With 250+ assets across stocks, currencies, and commodities, you can invest from any device, anytime, with just a few taps.

Smart tools like price alerts, an economic calendar, and a personalized newsfeed keep you connected to the market — without the noise. Whether you're starting with $1 or scaling up, Exnova gives you full control over your portfolio.

Curious what others think? Check out Exnova reviews and see why more traders are choosing a platform built for simplicity and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

720 reviews

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Rated 1 out of 5 stars

My withdrawal declined and trading…

My withdrawal declined and trading Disabled for no reason don't deposit your money they're scammers

14 June 2025
Unprompted review
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Reply from Exnova

Hey! I get why you'd feel that way 😕 When withdrawals are declined or trading is disabled, it's usually due to issues with verification, account security, or a possible breach of our Terms and Conditions. The best thing to do is email us at support@exnova.com from the same address linked to your account so our team can take a closer look and help you out.

Rated 5 out of 5 stars

The broker is better for long term investing

They don’t say it anywhere, but i think the broker is better to use for long term investing rather than day trading. The charts are very modern and easy to take trades with, but the spreads are not very competitive and eat a good portion of the profits generated inside of the day.

13 June 2025
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Reply from Exnova

Appreciate your insight! 😊 It's true that depending on the strategy, some traders might prefer using the platform for longer-term moves. We’re always working on improving conditions, including spreads, to better support different trading styles.

Rated 3 out of 5 stars

Please be careful in trading.

Please be careful in trading. Do not be greedy. Trade only if you have extra money.

16 April 2025
Unprompted review
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Reply from Exnova

Thanks for your advice and for sharing your thoughts 😊 Trading carefully is really important. We hope you keep enjoying the platform! If you’re happy with us, a 5-star review would mean a lot.

Rated 1 out of 5 stars

yes i am honest

yes i
am honest and helpfull one yaer

4 December 2024
Unprompted review
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Reply from Exnova

Thanks for sharing your honesty and support over the past year 🙌 We’re sorry to see your 1-star rating and would love to know how we can improve. Your feedback is really important!

Rated 1 out of 5 stars

I activated the account

I activated the account, was promised 100% bonus upon deposit and I didn't get it.

3 June 2025
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Reply from Exnova

Hi! Thanks for reaching out 😊 Please check if you already have an active bonus on your account, since only one bonus can be used at a time. If you’re unsure or need help, just contact our support team by email.

Rated 1 out of 5 stars

Very bad experience I think it is scam

Very bad experience I think it is scam
I deposit money now 2 days not received anything I chat with them always tell me in process 🤣 the are so funny

30 May 2025
Unprompted review
Exnova logo

Reply from Exnova

Hey, thanks for sharing your experience 🙂

All withdrawals are handled within the timeframe stated in our Terms and Conditions.

Since we don’t have access to accounts here on social media, the best way to follow up is by contacting our support team directly by email. They'll be able to help you out properly

Rated 2 out of 5 stars

I have problem to UNLOCK my account

I have problem to UNLOCK my account. I have email support and waiting their reply.

28 May 2025
Unprompted review
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Reply from Exnova

Hi! Thanks for reaching out. If you’ve already contacted our support team by email, please rest assured they’ll get back to you as soon as possible. While we can't assist with account issues here for security reasons, we appreciate your patience!

Rated 1 out of 5 stars

i signed in at EXNOVA

i signed in at EXNOVA, to start trading, then i realized that my mobile is not verified, so i have tried more than 10 times until exceeded the limit, i contacted support no response for 3 days, and i am not able to withdraw my money, hoping for a response.
Also to add on 28052025, i tried to communicate with their AI and requested to speak to a human, waiting more than 5 min, then auto response (due to all our agents busy we are not able to reach out) - so i checked my bank account today 29052025 to find out the reversal of the funds, and a human talking to me !!!!, thank you for whatever you have done Trust pilot

25 May 2025
Unprompted review
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Reply from Exnova

Hi! We’re glad to hear your issue got sorted out and that you finally spoke with someone from support 😊 Just to clarify, Trustpilot doesn’t handle these cases. it’s our support team that assists you directly via email. Usually, they reply within 2 days, but sometimes with high demand it can take a bit longer. Thanks for your patience!

Rated 5 out of 5 stars

Exnova Is an easy trading platform

Exnova Is an easy trading platform. I am new at trading world but working with exnova gave me excellent results.

22 May 2025
Unprompted review
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Reply from Exnova

We’re really happy to hear that you’re having a good start in trading with Exnova 😊 Thanks for your trust and for taking the time to share your experience with us. Wishing you lots of success ahead!

Rated 1 out of 5 stars

Scam.

Scam.
I tried to withdraw my money.
It said 1-3 business days.
That was a month ago and i did not recieve my money.

9 April 2025
Unprompted review
Exnova logo

Reply from Exnova

Hi there,

We're really sorry to hear about your experience. We understand how frustrating this situation must be.

Please note that we don’t have access to individual accounts here, so we can’t check the status of your withdrawal directly. To get help as quickly as possible, we kindly ask that you contact our official support team at support@exnova.com using the email linked to your account.

They’ll be able to review your case in detail and provide a proper solution. Thanks for your patience.

Rated 2 out of 5 stars

Confusing Experience & Lack of Transparency

I’ve recently had a concerning experience with Exnova that I feel is worth sharing. While the platform itself looks sleek and user-friendly—very similar to IQ Option—I encountered something that raised red flags for me.

I reached out to Exnova’s live chat support regarding some queries, and to my surprise, the representative I spoke to—Mr. Walid—had the exact same name, profile photo, and communication style as a representative I had previously interacted with on IQ Option. This was not a coincidence. It made me seriously question whether Exnova and IQ Option are being operated by the same company or support team, even though this is not disclosed anywhere officially.

The lack of transparency is troubling. If both platforms are connected, users deserve to know. If they aren’t, then something odd is definitely going on. Either way, it erodes trust. As a trader, I want to feel secure knowing where my money is going and who I’m dealing with.

I hope Exnova (and possibly IQ Option) will clarify their relationship publicly and be more transparent with users. Until then, I would recommend anyone considering this platform to proceed with caution and do thorough research.

15 April 2025
Unprompted review
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Reply from Exnova

Hello,
Thank you for your question. It is important to note that we have no relation to any other trading platform. Please note that the company may outsource different functions from time to time. At the moment, it outsources the customer support function with an external service provider company. Due to this, this may lead to a situation such as the one described by you.

Rated 1 out of 5 stars

No reply no supporting

No reply no supporting

More time depositing problem

11 April 2025
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Reply from Exnova

Thank you for your feedback. We're sorry to hear about your experience. Our support team is always ready to help, and we recommend contacting us via email so we can look into your deposit issue and assist you as quickly as possible. We're here to support you!

Rated 1 out of 5 stars

My first experience have me thinking…

My first experience have me thinking this app is a scam, this is like a betting game slot but with no % chance of winning 😞

5 April 2025
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Reply from Exnova

Hi! We're sorry to hear that your first experience left you with this impression. Trading always carries risk, and it’s important to understand the market and manage your strategy carefully.

If you ever have questions or need help understanding how the platform works, feel free to reach out to our support team by mail. We're here to help you have a better and more informed experience.

Rated 1 out of 5 stars

BEWARE of Exnova

BEWARE of Exnova! They close positions automatically by stop out even when you have more than enough money in your account. They close their platform at 11pm and reopens an hour later. When they reopen they close your trades with the reason being "closed automatically by stop out". When you contact customer support they say your margins were low, but not the case. You are only allowed to withdraw money to the card that you deposited from but the amount you withdraw must equal the amount you deposited from that card. Any profits, you are going to have a problem. Exnova operates without regulatory oversight so there is nothing you can do when you have a problem. You will struggle to find Exnovas policies anywhere. They are also part of IQ Option. Save yourself the trouble DO NOT use Exnova especially if it is your goal to make profits! They WILL steal your money and make you think its market volatility!

17 March 2025
Unprompted review
Exnova logo

Reply from Exnova

Hello,

We’re sorry to hear about your experience. At Exnova, we operate with transparency, and all trades are executed according to market conditions and the platform’s established rules. The stop-out mechanism is in place to protect traders from excessive losses when margin levels become insufficient.

Regarding withdrawals, for security reasons, funds can only be withdrawn to the original deposit method up to the deposited amount, while profits can be withdrawn via alternative methods. These policies are standard across financial platforms and are clearly outlined in our Terms & Conditions.

If you have any specific concerns, please reach out to our support team at support@exnova.com with details of your case. We’ll be happy to review it further and provide clarification.

Best regards,
Exnova Team

Rated 1 out of 5 stars

Avoid this scammas app they will never…

Avoid this scammas app they will never let you withdraw

16 March 2025
Unprompted review
Exnova logo

Reply from Exnova

Hello, we have no restrictions on the payment of any amounts of your funds earned honestly, as long as there is no violation of our Terms and Conditions. You can check the details of the Withdrawal Policy on our official website and if you still have any questions, please send an email to support@exnova.com.

Rated 5 out of 5 stars

Improved a lot

Thanks to handy educational materials here. I could improve my trading way better…

14 March 2025
Exnova logo

Reply from Exnova

Thank you very much for your feedback! We are pleased to hear that we had the opportunity to meet your expectations. Your opinion is very important to us and helps us improve our services.

Rated 1 out of 5 stars

Withdrawals with Exnova is impossible…

Withdrawals with Exnova is impossible and when i read their withdrawal policy, it stated that " withdrawals shall be made to this bank
card in the amounts not exceeding the amount deposited within 180 (one hundred eighty)
calendar days from the last deposit." This limitation does not make sense at all, and now I'm beginning to think you are a SCAM.

13 February 2025
Unprompted review
Exnova logo

Reply from Exnova

Thank you for your feedback. We understand your concern regarding the withdrawal process. The limitation you mentioned is set by the bank card provider, not by Exnova. However, any profits can be withdrawn using alternative methods available, depending on the country where your account is registered. Please also ensure that your account is verified and that all cards used for deposits are linked to your account for profit withdrawals.
If you have any further questions or need assistance with the withdrawal process, please feel free to reach out to our support team at support@exnova.com, and we will be happy to help.

Rated 1 out of 5 stars

A Complete Scam – Avoid at All Costs!

I had a terrible experience with this platform. As soon as I started making profits, they restricted my account and refused to process my withdrawal. When I questioned them about it in their public chat, they removed my account without any explanation.

It’s clear that they manipulate users by allowing deposits but blocking withdrawals once you start earning. They hide behind vague "violations" to justify stealing your money.

If you're considering using this platform, DON’T. They are running a scam, and I hope more people speak out about their unethical practices.

12 February 2025
Unprompted review
Exnova logo

Reply from Exnova

We appreciate your feedback, but we must clarify that your statement is not accurate. Exnova operates transparently and in full compliance with our Terms and Conditions. We do not restrict accounts or block withdrawals without a valid reason.

If your account was restricted, it was likely due to a violation of our policies, such as unauthorized activities or failure to meet verification requirements, etc. We encourage you to contact our support team at support@exnova.com so we can review your case and provide clarification.

We take fairness and security seriously and are always available to assist our users.

Rated 4 out of 5 stars

Friendly user

It is very easily understand pllatform

13 January 2025
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Reply from Exnova

Obrigada pelo seu Feedback! Sua Opinião é muito importante para nós!

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