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Expansion Capital Group Reviews 

1,739
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional, helpful staff, making the process straightforward and easy. Many people highlight the efficiency and speed, often receiving funds quickly, which greatly assists their business needs. Clear communication and a seamless user experience are frequently noted as outstanding. However, some customers also noted dissatisfaction with payment terms, experiencing delays in receiving funds, a lack of flexibility in repayment schedules, and issues with account management such as unexpected payment adjustments and persistent calls about past-due amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Consumers find staff to be positive, often describing them as helpful, understanding, and professional. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers report positive experiences, highlighting the process as easy, quick, and efficient, often leading... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to another company for two days and signed 2 contracts just for the loan to fall thru. I spoke to Jake 3-4 time over 2 hours and was approved for the amount that I needed, despite my credit hi... See more

Company replied

Rated 5 out of 5 stars

EASY PROCESS everyone we spoke to was super helpful. Since we have been working with them previously it was as simple as handing over 3 months of bank statements and within the agreed approval we w... See more

Company replied

Rated 5 out of 5 stars

I have used other companies in the past. Expansion Capital's team is the best n the business. They were courteous and professional while maintaining a personal touch. The application process was se... See more

Rated 5 out of 5 stars

Outstanding service in every respect. We had an emergency cash flow situation at our business and thanks to you, filled out the paperwork and the money was in the account the next day. I am very impre... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

Expansion Capital Group (ECG) is a leading provider of working capital solutions designed to help small businesses grow, thrive, and succeed. Since 2013, ECG has proudly supported over 35,000 small business owners across the United States by providing fast, flexible, and transparent funding options.

Business Loans from Expansion Capital Group

Written by the company

Get the funds you need to grow your business in minutes!
Expansion Capital Group provides business owners working capital financing using a 3–12 month term finance product which helps business owners expand and grow their businesses. Our products are fast and let you take advantage of those opportunities that just can't wait for a traditional bank loan.
Call us at (877) 204-9203
Our customers may come from different backgrounds, but they all have one thing in common—they need some help to keep expanding and growing. We've been successfully serving businesses and have developed the technology and systems to quickly evaluate your business. Go ahead and take the first step by applying with us. You'll then get a dedicated business banker that is ready to listen and help. You might be surprised at how much capital you could be tapping into.

Contact info

Promotion box for Expansion Capital Group

Funding What's Next.

Fast Capital. Made Possible.

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,739)

449 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service is great and it…

The customer service is great and it haves me a chance to really grow my business. Thank you expansion

3 June 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had a positive experience, Jonathan! We appreciate you sharing your thoughts and are excited to support your business growth.

Rated 5 out of 5 stars

You guys are GREAT

You guys are GREAT. Always come thru for me when needed. I got you in my speed dial...lol

27 May 2026
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Reply from Expansion Capital Group

Glad to hear you feel that way, Phyllis! We appreciate you sharing your experience and are always here to support you when you need us.

Rated 5 out of 5 stars

How easy

The people were great

21 May 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience with our team, Codi. We appreciate you sharing your thoughts and look forward to continuing to support you!

Rated 5 out of 5 stars

great terms

great terms, very fast approval, customer service was very good

2 June 2026
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Reply from Expansion Capital Group

Thank you for the kind words, William. We appreciate you sharing your positive experience with us and are glad to hear you found our service helpful!

Rated 1 out of 5 stars

Call never answers

Call never answers

16 May 2026
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Reply from Expansion Capital Group

Hi, Joy. Thank you for taking the time to share your perspective. We reviewed your concerns and responded to your inquiry. If you still need assistance, please call us at (877) 204-9203 so we can help.

Rated 1 out of 5 stars

Deceptive

Please review and take the time to look at every detail of your contract prior to signing ambiguous and unclear context extra fees that may have been specified in the contract, but never articulated verbally even though I asked questions prior to signing

21 May 2026
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Reply from Expansion Capital Group

Thank you for your feedback. We take concerns regarding transparency seriously and strive to provide clear information throughout the process. Applicable fees and charges were disclosed in the agreement documents, including a standalone fee summary. We also reviewed your funding experience and noted that questions raised during the process were addressed by our team. We remain committed to ensuring customers have access to the information needed to make informed decisions and would welcome the opportunity to discuss your concerns further.

Rated 1 out of 5 stars

Crap

Crap company to work with. Service and staff

25 March 2026
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Reply from Expansion Capital Group

Hi Gabe, we appreciate you taking the time to leave a rating. If you're open to sharing more about your experience, we'd like to hear it.

Rated 5 out of 5 stars

Quick

Quick, reliable, honest company.. thanks so much.

29 May 2026
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Reply from Expansion Capital Group

Pleased to know you had a positive experience with us, Eugene. Thank you for the kind words; we truly appreciate your support!

Rated 5 out of 5 stars

Expansion Capital Group

Expansion Capital Group, I recently applied for a business loan, and they completely exceeded my expectations. My loan officer was incredibly transparent and took the time to explain all my options without any hidden fees or pressure.

28 May 2026
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Reply from Expansion Capital Group

Thank you for the kind words, Oralia. We're pleased to know that our team was able to provide you with a clear and supportive experience!

Rated 1 out of 5 stars

The broker and underwriter work like…

The broker and underwriter work like scammers
Unexplained fees on top 50% interest ,
Hit you with payment the next day you got funded … it’s a terrible experience

28 May 2026
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Reply from Expansion Capital Group

Thank you for your feedback. We take concerns regarding transparency seriously. The terms, payment schedule, and applicable fees were provided for review in the agreement documents prior to signing, and the Online Checkout process included a final summary of the agreement before it was accepted. Our team remains available to answer questions and provide clarification whenever needed.

Rated 5 out of 5 stars

Great service and quick turnaround on…

Great service and quick turnaround on funding

19 May 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience, Derek! We appreciate you sharing your thoughts and are here to support you whenever you need us.

Rated 5 out of 5 stars

Very good straight to the point.

Very good at not letting us go over what we can afford.

23 May 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience, Cymbre! We appreciate you sharing your thoughts and look forward to supporting you in the future.

Rated 5 out of 5 stars

Thanks for fast service and online…

Thanks for fast, online services, bank connectivity to make it convenient.

13 May 2026
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Reply from Expansion Capital Group

Glad to hear you found our services convenient and efficient, RG. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Fast and Great Service

The representative Matt was very helpful and did a great job of communicating with me through the entire loan process. The funding was quick and accurate.

22 May 2026
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Reply from Expansion Capital Group

Glad to hear Matt made such a positive impact during your experience with us. We appreciate you sharing your feedback and are here to support you whenever you need!

Rated 5 out of 5 stars

Thank you so much again they give me…

Thank you so much again they give me good money with good interest and was super fast next day funding ❤️

22 May 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience with us, Durdu! We appreciate you sharing your kind words and are here to support you whenever you need.

Rated 5 out of 5 stars

Terrific communications with Lender…

Terrific communications with Lender representative and always followed up with a solution to success.

20 May 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience with our team, Gerardo. We appreciate you sharing your thoughts and are here to support you in your journey to success!

Rated 5 out of 5 stars

5 STARS

Rachel was amazing! Thank you ECG!!

12 May 2026
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Reply from Expansion Capital Group

Pleased to know Rachel made such a positive impact on your experience, Justine! We appreciate you sharing your kind words about our team.

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