Another year, another faultless tax preparation by Expat Tax online. I’ve been a client for years and never had a complaint. They are very skilled professionals and make it all seem easy. Question... See more
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Company details
Written by the company
Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
Replied to 25% of negative reviews
Typically replies within 1 week
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Helpful
Andrea and Clarke were very informative and helpful with my questions.
I have worked with Expat Tax Online for…
I have worked with Expat Tax Online for almost 6 years now. I am very happy with their service.
Excellent customer service
Excellent customer service. Really everything I could ask for. Consistent, patient, explains everything clearly
Andrea did a fantastic job guiding me…
Andrea did a fantastic job guiding me through the process
Disappointing Decline in Service and Now Facing Late Filing
I’ve used Expat Tax Online for several years and the service has generally been good. Unfortunately, this year has been a different story and very frustrating...
I submitted all required documents back in April, and since then, I’ve had minimal communication from their team. A couple of days ago, I was told I needed to log into a new platform to access additional forms that must be posted by me within 3 days.
The problem? I can’t access the platform, the forms are nowhere to be found, and no one has responded to my emails asking for help. As a result, my tax forms are now going to be late, despite me doing my part months ago.
Very poor service and extremely disappointing for a company I had previously trusted.
Essential for US tax processing.
I live in Australia and I could not have processed my US taxes without all of the help, support and reminders from Expat Online. Excellent service.
Any worries you have will be cleared up
As a self employed expat living in UK, I was able to effortlessly file my returns, with guidance and oversight from Jean Pring.
A truly wonderful team who helped me through something i'd put off for a long time.
I feel completely safe with Expat tax…
I feel completely safe with Expat tax as they understand my position living in Australia and know exactly what I need to complete to ensure that the US is fully aware of my foreign work commitments. They make the process seamless and I feel confident in my taxes being completed at the highest level.
Excellent compromise between hiring an expert and struggling with a software-tool
Excellent compromise between hiring an expensive accountant and struggling with a bare-bones software tool. I’ve used Expat Tax Online since 2017 and have always found their service helpful & friendly. When something isn’t clear during the process, they get right back to me with an explanation that I can understand.
Thank you, Regina and Roshiela, for guiding me through tax season!
Reliable, Knowledgable
I have been dealing with Expat for many years now for myself and my daughters US Taxes and they have always been very excellent with communication, are reliable and knowledgable. The price is always very reasonable as well. This year Andrea is helping us and as always things are going smoothly.
Debbie Bechard
It's great working with ExPat!
It's great working with ExPat as they understand the customers need all the help & guidance they can get!
They ask for very specific information and guide you on how to upload documents, etc.
Frequent reminders really helped someone busy like me!
Reliable, Trustworthy and Knowledgeable
I have used Expat Tax Online for 6 years now. I highly recommend them to anyone that needs help filing taxes from abroad. They are knowledgeable, helpful, and help keep me on top of all deadlines. They are very personable each and every year and I know I am in safe hands when they file my taxes.
I've used them for years.
Prompt reliable service, including responses to tax queries. I've used them for years.
Choosing Expat Tax Online is the best decision
Choosing Expat Tax Online to help me file my past taxes while living abroad was the best decision. Andrea was excellent, very patient and giving me top tier customer care during this process. Answering every question and was very detailed in what was need from me. I would highly recommend this service to anyone in need.
Very good experience
I was very pleased with the service of how my taxes were prepared. Thank you very much, Regina for supporting me along the way. I am looking forward to using your tax service next year again.
Excellent service
Jean Pring sent us clear communications and updates to let us know how things were going. They have a great understanding of what is needed for tax and so we felt we were well looked after. Thank you!
An easy process.
Getting the tax return completed proved fairly painless.
Andrea kept us up to date in an efficient & timely manner.......so many thanks to her for this important process.
Questions asked were promptly answered mainly by Andrea Miguel.
The initial questionnaire is very comprehensive & easy to complete.
I have been using Expat since 2018 and…
I have been using Expat since 2018 and they have been fantastic! Fast and friendly, they make the painful process of taxes so much easier!
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