It may be easy for younger people, but I have trouble navigating the site. It took a couple of tries to get my bank account linked, and then the next day I got an email that said I needed to do it aga... See more
Company replied
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In the last 2 years, I retired (totally, this time), sold my house, and moved to another state. By removing the mortgage on my Credit History and adding another credit card, my Credit Rating took a "... See more
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I'm still waiting for you to connect my monthly rent credit from my Wells Fargo account. I sent in a detailed request and it has not been added as of yet, nor have I heard back from you concerning th... See more
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This makes it easy to manage the boost in your credit score... Just by managing the companies that report to the credit score system. You can actually keep track of your credit score as long as you... See more
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Company details
About Experian
Written by the company
Experian US is committed in helping consumers to protect, understand, and improve their credit by offering a host of free products to access your credit report and credit score, along with credit monitoring and boosting your credit scores. Our customer service is dedicated to answering your questions and responding to your needs, and to help ensure your satisfaction with our products and services.
- How to contact Experian about your membership
- How to contact Experian about disputes on your credit report
- How to contact Experian about identity theft
- How to dispute credit report information
- How to place and lift a security freeze
- What to do if you've been a victim of identity theft
For consumers in other countries, please visit our global contacts page.
Contact info
475 Anton Blvd, 92626, Costa Mesa, CA, United States
- experian.com
4.1
Great
94K reviews
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I paid for Experian premiere Services…
I paid for Experian premiere Services with credit lock and still my information was used to take out a mortgage in my name and I did not get a notification off the discrepancy. A disputed the mortgage multiple times and nothing has been done to correct it.
30 April 2026
I was so worried because I was…
I was so worried because I was receiving calls from credit card companies about people trying to open cards under my name. Experian made locking my credit very seamless and easy. They also have a multitude of other options to protect your credit and identity
17 April 2026
Experience the Experian
I love experian for many different reasons. One is the help boost your credit score and show you and tell you how you can be eligible to get your credit higher if wanted to. They help find the right credit cards for you. That will help you raise your credit score as well if interested . Also, they have loan suggestions that can fit to your needs. That will be correct for you.
4 January 2026
you have blocked me from disputing…
you have blocked me from disputing issues on my credit report unless I call. When I call I sit on hold for at least 20 minutes before I hang up. Not real user friendly when its hurting for financial future.
1 May 2026
The accessibility is excellent an had…
The accessibility is excellent an had really helped me stay on top of my credit.
1 May 2026
I don't know what service I am getting…
I don't know what service I am getting and thinking of cancelling my subscription
1 May 2026
I felt safer being able to have control…
I felt safer being able to have control over who/when/how/if someone was looking at my credit.
15 April 2026
A great site
1 May 2026
May use AI-assist with repliesRead more
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you did your job.
15 April 2026
Reply from Experian
Hi John. We appreciate your feedback and are glad we met your expectations. Thanks. -Moneake
Checking out Your Credit
I do appreciated it is checking and notified of any issues of my credit.
1 May 2026
Security freeze
It was very easly to go through the process of putting on a security freeze.
4 April 2026
I have locked my credit file and yet it…
I have locked my credit file and yet it seems like whom ever can still change my address and request higher credit limits on my credit cards
1 May 2026
What made my Experience great
What made my Experience great, The site was so
easy and understanding how to unfreeze and freeze
your credit back, without any problems.. Keep it up
Experian's. Everybody is not computer knowledge, but yet instead you guys web site is excellent..
17 April 2026
Credit scores do not match my credit…
Credit scores do not match my credit score when I went to the dealership.
10 March 2026
Reply from Experian
Hi Javier. Thank you for the review. We understand the concern with your credit scores and are sorry that we didn't meet all of your expectations. Credit scores are calculated based on the information in your credit report. Please note that credit scores can vary depending on the scoring model used (examples: FICO® or VantageScore®).
Your credit scores can also differ from bureau to bureau because creditors are not obligated to report to the credit bureaus, so the information on all 3 reports may differ. We use the FICO® 8 as part of our website/lenders but other websites may be providing you with a different score due to them using a different scoring model and/or different scoring range. There are also several helpful articles in our Help Center on the Experian® website for further education about credit reports, scores, and bureaus. I hope you found this information useful. Thanks. -Moneake
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