Update: 2 months on and now having requested a refund and being told 3 times it would be sent, I have proceeded legal action. Be aware that High Spec Tech is the same company and now a rash of revi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought a refurbished gaming PC for our 13 your old son. Jo was extremely knowledgeable and helpful, guiding us towards the right machine which is comfortably good enough without breaking the bank,... See more
Excellent customer service, especially after the sale! I bought a PC for my son during lockdown. Was a little wary about the purchase as I’m not particularly technically savvy. Any query has been deal... See more
Company replied
Ordered the twin screen gaming pc bundle in October for Christmas for my 14 year old son. Wanted to wait a while until I left a review to make sure everything worked as expected. Order arrived very qu... See more
Company details
Written by the company
Default Description
Contact info
Unit 2 Alderley Edge Business Centre Alderley Road Chelford , SK11 9AP, Cheshire, United Kingdom
- 0800 2600688
- https://www.expertec.co.uk/
- expertec.co.uk
Dear buyer, Espertec deserves 5*
Dear buyer, I can't express how grateful I am to the Espertec company in words. Fast customer assistance is provided. After just one week, the PC was fixed, cleaned, painted, and re-scented. I highly recommend spending here, because Espertec values the customers, not the profits. GUARANTEED
Thank you, Jo
Talk to them! Buy from them! Tell everyone about them!
I think this is one of the most NECESSARY reviews I'll probably ever write as its definitely for the kind Lady 'JO' and the company that strives to give UK Children the ability to own, use and learn a computer.
"JO is an excellent ambassador for her company and the company offer struggling families the chance to give their children necessary equipment so they can keep up with ever changing education and technology.
I APPLAUD THE COMPANY AND STAFF!
"I'd like to use this platform to ask all of you that read this review to print off the details of EXPERTEC and pass them to your local school as JO has assured me its probably the easiest way to get struggling families discounts- i.e. local government may invest in schools who themselves have the opportunity to invest in pupils by organising a group of families that can get together and buy in bulk- taking advantage not just of the great prices already there- but further discount by buying in bulk!
I cannot say much more only that after seeing what equipment is on offer for such trivial prices (making them in reach of struggling families) and speaking with a Lady I'd love to smile as she cares not just about business but what the business can accomplish for UK children.
ANY COMPANY THAT CAN SPEAK LIKE JO SPOKE TO ME DESERVES SUPPORT AND PROMOTION TO ALL FAMILIES IN NEED!
THANK YOU EXPERTEC & THANK YOU JO: My daughter and Grandchildren will be absolutely elated!
Whilst I'm here: DORLING KINDERSLEY SOFTWARE ARE A MUST BUY FOR ALL PARENTS WITH CHILDREN IN PRIMARY SCHOOL!
Great customer service
I won a 'working from home bundle' in one of Expertec's Facebook competitions. Great communication, fast delivery, well packaged and good quality products. I won't hesitate to head to their website should I need any computer components in future.
PC review
Great experience with the company :). Very fast shipping and customer service. Recommend highly !
Excellent job got within few day my order
The item arrived quicker than expected…
The item arrived quicker than expected and works beautifully 10/10 would definitely order from Expertec again
Absolutely brilliant company and…
Absolutely brilliant company and service. My PC had some problems, it was dealt with and sent back within 48 hours. Lovely people, always replied to emails asap and very friendly on the phone.
Excellent service
My sons computer would not load rang where I got from they quickly had it picked up once I had boxed it up had it back a week later all working again very happy son again the company was very good always emailed me back very quickly can't thank them enough they were very helpful quick and efficient 10/10
Jo was as always ever so kind
Jo was as always ever so kind, caring and helpful guiding me through the options and possibilities. I cannot recommend her enough and Expertec as a company. Many thanks indeed
I will be honest it was a good pc…
I will be honest it was a good pc however there are problems 1st the keyboard does not work fully and 2nd my pc is not working anymore i dont know if it was the heat but it can not detect the hard drive is there a way to get this repeired as need it as soon as possible
Had a persistent NIGGLY problem but JO…
Had a persistent NIGGLY problem but JO AND THE TECH STAFF KEPT ON IT AND EVENTUALLY RESOLVED THE PROBLEM
They put up with a non tech customer and we’re very patient
Thanks to all at Expertec
Broken PC to working PC
My contact at Expertec, Jo, was fantastic, organising the repair of my PC and every thing went according to plan. I soon receive my PC back which is now working well. Many thanks.
Excellent
Excellent service, excellent price, excellent product - excellent savings!
Fabulous service
Fabulous service, computer arrived in two days! It's great!
Great service
Ordered a computer tower and was told would be within 12 days, delivered 2 days later I was very impressed with it, looked brand new.Would certainly recommend them
I was looking for a mid range pc for…
I was looking for a mid range pc for gaming and work. They have a lot to choose from, great bundles and prices are good too. If you’re unsure about anything or have any problems, they are very quick to respond and resolve the issue.
Delivery was quick and it came in a secure box so nothing was damaged,
I’d recommend them to anyone.
Wonderful customer service couldn’t…
Wonderful customer service couldn’t fault them would defo shop here again
I received a "refurbished" TouchSmart…
I received a "refurbished" TouchSmart 610. It arrived damaged, casing falling off, the stand broken, the keyboard and mouse not working and issues with the sound. The screws used to hold the stand are incorrect, if this was refurbished, someone surely would have noticed this!
Follow up to review, collected promptly and refund received quickly and with no problems

Reply from Expertec
Fantastic Service
Cannot fault the customer service form this company. DPD delivery error but issue was resolved and another PC sent out in time for a birthday. Fantastic service, highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







