explodely.com Reviews 219

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, most reviewers were unhappy with their experience overall. Many customers report significant issues with payments, including incorrect charges and difficulty securing refunds. They also frequently mention that products do not perform as advertised and that the website itself is problematic. Conversely, some people were satisfied with the customer service, noting that some agents were helpful in processing refunds and resolving issues. A few other people also felt that the payment process was straightforward and that they received their products instantly.

What people talk about most

Refund

Customers had ambiguous experiences with refund. While some reviewers reported receiving refunds quickly and... See more

Payment

People report negative experiences with payment, citing numerous issues such as hidden charges, unexpected... See more

Product

Customers consistently note negative experiences with product. Many reviewers report that products are... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers report negative experiences,... See more

Website

Clients share negative opinions on website functionality and trustworthiness. Many reviewers report being... See more

Reviews shaping this summary

Rated 1 out of 5 stars

When it comes to Refunds with Explodely.com their customer service agents don't work to help their customers but rather help the seller's to protect their commissions. In one case the seller was suppo... See more

Company replied

Rated 4 out of 5 stars

Moved a couple of my fitness ebooks over to explodely last month to test the waters. Setup was mostly straightforward, linking my bank for direct deposit was easy enough. My only gripe is the dashboar... See more

Company replied

Rated 1 out of 5 stars

This organization is the epitome of scum. How the Hell they still exist is a mystery. Hiding behind a slew of websites, they have demonstrated that there is absolutely zero integrity. Disgusting. You... See more

Rated 1 out of 5 stars

First, I asked for a refund and you guys close my ticket and I never received any money back. Second I keep getting texts for a James tighe with my phone number, and that phone number does not belong... See more

Company replied


2.5

Poor

TrustScore 2.5 out of 5

219 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Using this for my ebook sales

Using this for my ebook sales. The authorization rates are actually better than what I had before. My only minor complaint is that the affiliate marketplace could have better search filters, but as a merchant, I'm happy with the stability.

30 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Dadi,

Thank you for your feedback!

We’re glad to hear that you’re seeing better authorization rates and overall stability for your ebook sales.

We also appreciate your suggestion regarding the affiliate marketplace search filters.

Feedback like this helps us improve.

Thanks again for your support!

Team Explodely

Rated 2 out of 5 stars

I received a message on my phone asking…

I received a message on my phone asking to verify my cell phone number that I have had for the last 26 years. I clicked on the link and it brought me to the explodely.com. I decided to give it a try, but ALL of my cards for the exception of my bank card declined asking if this was a fraud purchase. I tried with Chime, Cashapp, and Paypal...all declining and asking if I made this purchase. In my experience, I usually do not have 3 different ways of payment declining asking if I made this purchase or is it fraud. Fortunately, I did not pursue any further payment. I immediately went to trust pilot to see what others had to say about this and I am thankful that I did not go through with it. I want to take a second and thank all of you for putting your experiences and thoughts down, because you all just saved me a bunch of headaches and frustration.

27 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Angela,

We’d like to clarify that Explodely does not send unsolicited messages asking users to verify phone numbers or initiate purchases. It’s possible that what you encountered was related to a third-party promotion or seller, rather than our platform directly.

If you ever have concerns about a transaction or message, we recommend reaching out to our support team so we can verify it for you. We’re always here to help clarify and ensure your safety.

Team Explodely

Rated 2 out of 5 stars

Very difficult to get a refund for this…

Very difficult to get a refund for this particular ticket charged on 18/3/26.I have accidentally erased the receipt. Have sent a photo to support team re the charge in my credit card.

27 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi June,

We’ve reviewed your case and can confirm that all purchases have already been refunded in line with our 60 day money back guarantee.

Please allow a few business days for the amounts to reflect in your account, depending on your bank or card provider.

Thank you for your patience, and if you need any further assistance, feel free to reach out—we’re here to help.

Team Explodely

Rated 1 out of 5 stars

FINAL DEMAND

This is my final formal demand for a full refund.

Your company’s actions may constitute violations of U.S. consumer protection laws, including:

• Section 5 of the Federal Trade Commission Act (15 U.S.C. §45) – Prohibits deceptive and unfair business practices
• Restore Online Shoppers’ Confidence Act (ROSCA) – Prohibits deceptive online sales, hidden charges, and failure to clearly disclose billing terms
• Electronic Fund Transfer Act (15 U.S.C. §1693) – Protects consumers from unauthorized or fraudulent electronic charges

The following issues apply to my case:

- Misleading advertising and income/service claims
- Failure to deliver promised services
- Failure to honor refund guarantees
- Unfair or fraudulent billing practices

If my refund is not processed immediately, I will:
- File a formal complaint with the Federal Trade Commission
- Initiate a fraud chargeback dispute with my bank/payment provider
- Submit evidence to consumer protection and fraud reporting agencies
- This is my final opportunity to resolve this matter directly before escalation.

Confirm my refund immediately!!!

24 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Rejay,

We would like to clarify that we operate in full compliance with all applicable regulations.

After reviewing your case, we can confirm that your refund was already successfully processed on April 24th. The amount should reflect in your account shortly, depending on your bank or payment provider’s processing time.

We’d also like to clarify that Explodely and the seller operate as separate entities. While we aim to connect customers with sellers initially, we always step in when needed to ensure our customers are supported and our 60-day money-back guarantee is honored.

If you need any further confirmation or assistance, please feel free to reach out, we’re here to help.

Team Explodely

Rated 1 out of 5 stars

I haven't received my refund and my…

I haven't received my refund and my tickets keep getting marked as closed when infact they are far from resloved.this company is a scam that takes your money and doesnt refund it. They say the seller will assist me and then the seller tells me to send an email to support. Support does nothing and tells me to reply to the seller. What type of sick joke is this? Your refund policy states i can get a refund so why cant I seem to get my refund. There are laws about this. Do I need to have you contacted by my attorney?

18 April 2026
Unprompted review
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Reply from explodely.com

Hi Tiffany,

We’d like to clarify that Explodely and the seller operate as separate entities.

While we do initially connect customers with sellers to help resolve issues, we always step in when needed to ensure our customers are supported and our 60-day money-back guarantee is honored.

After reviewing your case, we can confirm that your refund has now been processed.

Please allow a few business days for the amount to reflect in your account, depending on your bank or payment provider.

If you need any further assistance, please feel free to reach out—we’re here to help.

Team Explodely

Rated 5 out of 5 stars

I have to give it to explodely and…

I have to give it to explodely and their customer service department. They are amazing at handling unruly, customers and fixing bad situations. Then also helping me with getting a refund. I mean I know how unhinged and straight rude. I can be.
Yet they still helped me through the situation and to get my refund with straight ease. Which I got it immediately. Thanx again and still sorry over the way I was. Lol

20 April 2026
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Reply from explodely.com

Hi Jason,

Thank you so much for your honest and kind message, we truly appreciate it!

We’re really glad to hear that our team was able to support you and help resolve everything smoothly. Situations can be stressful, and our goal is always focused on finding the right solution for our customers.

We’re happy we could assist you and get your refund sorted quickly. Your feedback means a lot thank you again! 🙌

Team Explodely

Rated 5 out of 5 stars

Switched from a different provider and…

Switched from a different provider and the integration was seamless. What I love most is how they handle the affiliates - it's much more transparent than what I'm used to. No issues with payments so far.

27 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Nelida,

Thank you for your feedback!

We’re really glad to hear that your transition was seamless and that you’re enjoying the transparency around affiliate management.

It’s great to know everything has been running smoothly, especially with payments.

We truly appreciate your support—thanks again!

Team Explodely

Rated 3 out of 5 stars

The checkout process is secure

The checkout process is secure, which is my main priority. However, the interface feels a bit dated compared to some competitors. It works, and I got my product instantly, but a more modern design would be appreciated.

24 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Hilda,

Thank you for your feedback!

We’re glad to hear that you found the checkout process secure and that your product was delivered instantly, that’s always our top priority.

We also appreciate your thoughts on the interface. Feedback like this helps us improve, and we’ll be sure to share it with our team as we continue enhancing the platform.

Thanks again for your support!

Team Explodely

Rated 1 out of 5 stars

False Advertising the Public.

It was very confusing to me & not Crystal clear. As they tell you to listen to the recording which they tell you you don’t need to pay any money to claim the Z9 Profit accounts funds that is added once you activate your account but before you activate it you have to pay a fee to do that. Then they ask you to pay another fee this is the confusing part to me as there was no $281.00 profit to claim once my account was active. I find it deceiving the public. Not at all professional or trusting. Please correct me & explain why.

23 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Sophie,

We’d like to clarify that Explodely and the seller operate as separate entities. While we initially try to connect customers with sellers so they can assist directly, we always step in when needed to ensure our customers are supported.

We’ve reviewed the ticket you opened regarding your refund and can confirm that our support team acted promptly and processed your refund on the same day. This reflects our commitment to taking customer concerns seriously and resolving them efficiently.

We do feel that the 1-star rating may not fully reflect the resolution we provided. As always, we honor our refund guarantee, and your refund has already been issued and should reflect in your account in a few business days.

If you need any further assistance, we’re here to help.

Team Explodely

Rated 5 out of 5 stars

Was a bit skeptical at first, but totally safe and fast

Purchased a workout program from an influencer on insta today and it took me to an explodely checkout. Honestly had never heard of them before so I kept an eye on my chase app right after to make sure I wasn't double charged or put on some weird hidden subscription. Everything was fine though. I actually accidentally closed the browser tab before saving the PDF, but their email receipt had a backup link right at the top so it saved me. fast and secure, no complaints.

21 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Marissa,

Thank you for sharing your experience!

It’s great to hear everything went through smoothly and securely for you.

We’re also glad the receipt email helped you recover your download easily, that’s exactly what it’s designed for.

We truly appreciate your feedback and are happy to hear you had a smooth experience.

Team Explodely

Rated 5 out of 5 stars

Refund request

I decided against pursuing this opportunity and informed them that I was seeking a refund for this tool. They explained their protocol for asking for a refund. I was unable to follow their directions due to my inexperience, but with the help of their technical staff, the refund was generated. I appreciate the added effort it took for this to happen. Thank you for both the opportunity and your efforts to generate my refund.

Sincerely,
Jerry D Reese

20 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hey Jerry,

Thank you for sharing your experience.

We’re glad to hear that our team was able to assist you through the process and help with your refund successfully.

We understand that the process can sometimes feel a bit technical, and we’re always here to guide our customers every step of the way. We truly appreciate your patience and kind words, thank you!

Team Explodely

Rated 4 out of 5 stars

Experience

Well, I was apprehensive from the beginning, but I fell for all the add on things thinking I needed them to continue to go. I was hooked, then I was having a hard time getting everything setup that it became frustrating for me. I started to ask for refunds, but they kept trying to keep going and were giving me free add ons to keep me interested. It got to the point where I got setup on some social media sites and had no clicks or luck. I felt bad that it felt like I was soliciting buyers. I again requested full refunds b4 the 60 days was up and they responded everytime but no action was really taken until I was really upset with no action that I was about to contact BBB. Action moved after that. I didn’t want to go there, but if I had to I would. It was a rough experience for me, but hopefully they get it figured out for others. Could have been better but could have been worse, that’s for sure. Good luck to others..

6 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Darrin,

Thank you for sharing your experience.

We’d like to clarify that Explodely and the sellers operate as separate entities. While we do initially try to connect customers with sellers so they can assist directly, we always step in when needed to ensure our customers are supported.

After reviewing your case, we can confirm that your refund has been processed in line with our 60-day money-back guarantee. We appreciate your patience throughout the process.

If you need any further assistance, please feel free to reach out—we’re here to help.

Team Explodely

Rated 1 out of 5 stars

Terrible true scam

Terrible true scam

10 April 2026
explodely.com logo

Reply from explodely.com

Hey there,

Your statement appears to be quite generalised and does not reflect any specific order or experience on our platform.

If you’ve faced an issue with a particular purchase, our support team would be more than happy to assist you. We also offer a 60-day, no-questions-asked refund policy for customers who are not satisfied.

Please reach out to us at support@explodely.com with your order details, and we’ll review your case and work to resolve it as quickly as possible.

Team Explodely

Rated 4 out of 5 stars

Moved a couple of my fitness ebooks…

Moved a couple of my fitness ebooks over to explodely last month to test the waters. Setup was mostly straightforward, linking my bank for direct deposit was easy enough. My only gripe is the dashboard analytics seem to lag by like 15-20 minutes during heavy traffic pushes, which is a bit annoying when you're tracking live ad spend. But the fees are fair and payouts hit my account on time every wednesday without fail. solid option overall, just needs a small tech tweak on the reporting side.

17 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hey Stuart,

Thank you for sharing your detailed experience, we really appreciate it.

We’re glad to hear that the setup and payouts have been smooth and reliable for you. At the same time, your feedback about the analytics lag during high-traffic periods is duly noted, and we’ll be sure to pass this along to our team for improvements.

It’s great to have you on board, and we truly appreciate your support and honest insights!

Team Explodely

Rated 4 out of 5 stars

Still Satisfied

I did not get the product that I bought. However, when I asked for a refund, I had absolutely no troubles at all getting one. The customer service team went above and beyond to ensure costumer satisfaction one way or the other.

15 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Brian,

Thank you for sharing your experience.

We’re glad to hear that our support team was able to assist you smoothly and ensure your refund was handled without any trouble.

Customer satisfaction is very important to us, and we’re pleased we could help resolve the situation for you.

We truly appreciate your feedback!

Team Explodely

Rated 5 out of 5 stars

Very happy with Explodely

Very happy with Explodely I needed a refund for a program that wasn't what they had claimed in the marketing. However Explodely was quick to issue the refund that same day I recommend them anytime

15 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Paul,

Thank you for your kind feedback!

We’re really glad to hear that your refund was handled quickly and that you had a positive experience with the process.

We appreciate your recommendation and your support!

Team Explodely

Rated 1 out of 5 stars

Can't get a refund

When I purchased the system it started out that it was only $47 then they said you have to have this other system for $147 then another for $97 then another for $97 that's when I stopped an started requesting a refund for all of my $388.00 that was spent on this system that was absolutely not at all what they was offering me on the video this was a system where if I would have kept going would have costed me a fortune now that I have been requesting a refund an sending in these tickets they keep trying to offer me free products an free training I do not want any of that I have ask them on the tickets to please just send my money back an I been doing this day after day for over. Week an a half an still get the same response over and over offering me free training which I do not what I just want my money back this is the worst business I have ever dealt with not customer service at all

2 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Dan,

We want to clarify that Explodely and the Seller you purchased from are two separate entities.

We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee.

We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to support@explodely.com with your order details and we will refund your purchases immediately.

Team Explodely

Rated 1 out of 5 stars

Total scam and I ever got tyhe money…

Total scam and I ever got tyhe money they promised

26 March 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi Dan,

We want to clarify that Explodely and the Seller you purchased from are two separate entities.

We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee.

We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to support@explodely.com with your order details and we will refund your purchases immediately.

Team Explodely

Rated 1 out of 5 stars

This company is terrible with customer…

This company is terrible with customer service. After watching the 2 hour long video (that was a sales presentation, and a waste of time) I decided I wanted a refund. It took 15 emails and a stern tone to accomplish this. They wanted me to answer a bunch of questions on why I wanted a refund, then tried to sell me more stuff. I’d beware of this company.

The apology added is a crock. They are trying to cover their a** so other customers don’t see the negative review. Don’t fall for it, it took 15 emails to get a refund. Should have taken 1. Standard Operating Procedures will this company are to stall. Beware. They offered me $10 to remove my negative review! Ha!

7 April 2026
Unprompted review
explodely.com logo

Reply from explodely.com

Hi David,

We’d like to confirm that your refund has already been processed, and we kindly ask for your patience while it reflects in your account, as processing times may vary between 3-5 days depending on your bank.

Please note that Explodely and the seller operate as separate entities. While we aim to assist and facilitate communication, we always step in when needed to ensure our customers are supported and refunds are honoured as per our policy.

If you need any further assistance, feel free to reach out, we’re here to help.

Team Explodely

Rated 5 out of 5 stars

DO NOT WASTE YOUR TIME

You did nothing at all. I asked and submitted for a refund on several of your products. You are a clickbait program that encourages people to spend more money by making them watch a damn 30 minute long video every time they try to log in. Your customer service sucks horrible and I can tell it is a auto generated response because all though I did what they asked it came back with the same response. I spent over $500 for upgrades that promises to do everything for you and they do absolutely nothing!!

6 April 2026
explodely.com logo

Reply from explodely.com

Hi David,

We’d like to confirm that your refund has already been processed, and we kindly ask for your patience while it reflects in your account, as processing times may vary between 3-5 days depending on your bank.

Please note that Explodely and the seller operate as separate entities. While we aim to assist and facilitate communication, we always step in when needed to ensure our customers are supported and refunds are honoured as per our policy.

If you need any further assistance, feel free to reach out, we’re here to help.

Team Explodely

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