We came through Bright Horizons and so far (4 months) our experience has been good. There are aspects that I'm finding annoying (like the fact that BH customers cannot cancel lessons) but at least the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
You will receive £25 off your next month of membership for every family that joins Explore Learning on your recommendation, and so will they!
Refer a friend - Save £25Since 2001, our professional tutors have nurtured over 250,000 children aged 4 to 16 to achieve their potential, either in one of our vibrant learning centres, or through online tuition.
We are passionate about providing a service for all children to thrive throughout their education and beyond.
Our goal – to build confident, fearless learners who are hungry for knowledge.
Written by the company

Explore Learning Ltd Explore Learning Unit F7B, Whiteley Shopping Centre, Whiteley Way, PO15 7PD, Whiteley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anaisha has learnt so many new things , she is making a great progress.

Reply from Explore Learning
Very happy with the center. Teachers are great and help children being motivated. Wembley's centre has got amazing staff! Highly recommend

Reply from Explore Learning
We would like to share our sincere appreciation for the exceptional support we’ve received from Explore Learning - Kingston centre since our son joined at the end of September, especially from Carole, Joanna, Dhushana, and the entire team.
From the very beginning, Carole has been truly outstanding. Her warm communication, flexibility and genuine care have made such a positive difference in helping our son settle in. She has gone above and beyond to ensure he feels comfortable, supported and confident during every visit.
We are also incredibly grateful to Dhushana, whose kindness, patience and reassuring approach have helped our son feel at ease right from the start. She has been wonderful in understanding his needs and making each session smooth and encouraging.
The rest of the tutors have been equally fantastic, engaging, supportive and genuinely invested. Even in the short time since he joined, we can already see improvements in his confidence and his willingness to engage in learning at the centre. He enjoys explaining what he has done in his sessions and feels proud of himself, which is wonderful to see.
Thanks to Carole’s attentive leadership, Dhushana’s thoughtful support, and the tutors’ brilliant guidance, Explore Learning has quickly become a place where he feels happy, safe and motivated to learn.
Thank you for creating such a nurturing and positive environment. We truly appreciate everything you do.

Reply from Explore Learning
My son enjoys his tuition lessons with his allocated teacher. I have also seen a huge improvement in his English work which is an area I was concerned about. He loves attending the sessions. I hope he continues to excel and shine in his studies at school and tuition. Thank you to Medina who always keeps me updated on my son’s progress and to all the staff at Oldbury, who greet us with smiles every week. Keep up the fantastic work

Reply from Explore Learning
All 3 of my kids have been through the 11 plus programme with Explore Learning and as of writing this feedback, 2 out of 3 passed their 11 plus exams and got into fantastic schools. We wait for the final set of exams for our third child. A large part of that credit goes to the folks at Explore Learning for providing a state of the art teaching platform, great tutors and a great culture! I have to call out my son's tutor, Jay who has really gone above and beyond for my son. It has felt like he has taken a vested interest in extracting the best from my son and provides insight at the end of each lesson that reassures you (as a parent) that your child is in great hands. Great company and if I had any more kids, I'd be scheduling the sessions in.

Reply from Explore Learning
My granddaughter is enjoying her tuition with her allocated person .
They are very interested in helping her with the class that she struggles with and go about it in ways she understands. Highly recommend

Reply from Explore Learning
We attended a free Explore creative writing session at our local library in the summer holidays, and hadn't thought about tutoring before as our daughter is quite capable at school, but struggles with her confidence and sometimes due to her autism can struggle in a busy classroom environment so thought we would give this a go and see how she gets on. I am so glad we did, her confidence has come on leaps and bounds in the past few months and she loves telling us about the things she has learnt in her sessions. She is more active in participating in the classroom at school, and this has definitely been an excellent supportive tool to her learning. She struggles with changes of routine so there was some pushback at first, but now she is used to the new routine she happily goes into each session and fully participates. I'm so glad we gave it a go, and would highly recommend to other parents!

Reply from Explore Learning
Great staff my daughter it's very happy every time she had a class!Thanks for your support! X

Reply from Explore Learning
Our Twins Benjamin and Isabella and younger sister Evie enrolled in 2022, the progress made at Explore was good and the staff at Southampton Shirley have always been great. Unfortunately recently I think the company let us down for profit, Ben and Bella had some mocks in November this year(2025) and did well, we thought due to this and being near xmas and wanting to save some money, we decided to pull Ben and Bella out, see what they did in the February 26 mocks and then decide if they need to go back to explore after those results. Unfortunately, apparently the contract small print said we had to give notice by the 23rd of each month, a date we missed by 3 days, so still 5 days until the next December payment comes out, bearing in mind we have paid over 10k to them over the years , but no, they said it was too late and we'd have to pay the almost £400 pounds for December, even though we wouldn't use it. Considering this I'm very disappointed with them as a company for pursuing more money from us after all this time . Regardless of how well the kids do in February, I will not be returning to Explore due to this unnecessary money grab so near xmas. Now the 1st December and still no response, I thought they addressed any negative reviews. That's a very tactfully produced reply, which doesn't deal with the issue I'm raising, and Explore seems to be the only company incapable of issuing refunds as a way around the problem, just be honest in public that you have no intention of paying the fee back for a service we were never going to use. Poor show guys

Reply from Explore Learning
They are very thorough and attentive to my child's learning needs.

Reply from Explore Learning
Very professional and friendly people
My daughter received lots of support
Very organised

Reply from Explore Learning
Beth from explore learning came along to our community learning hub to do a maths session with the children . And they absolutely loved it! Beth is very patient and understanding especially with neurodivergent students. I can not recommend explore learning enough! Thank you Beth for the most wonderful learning experience

Reply from Explore Learning
It is difficult to organise the schedule online and hard to get through to the supports on the phone

Reply from Explore Learning

Reply from Explore Learning
Explore Learning offers supportive, structured tutoring that helps students grow in confidence and improve their skills, especially in maths and English. The tutors are friendly and encouraging, and the sessions are personalised to each child’s needs. It’s a great environment for consistent progress, academic support, and building strong study habits.

Reply from Explore Learning
My son is very happy there ,he is learne with smile.People there are always happy to help,and lovelly for children.

Reply from Explore Learning

Reply from Explore Learning
Very good it has helped my daughter very much thank you

Reply from Explore Learning
The staff at your handsworth branch are lovely, empathetic and resilient when handling my son.
My so. Is doing so well at school and I put that down to the fantastic staff at handsworth explore learning.

Reply from Explore Learning
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.