Very easy process to renew. Thankfully renewal came in just as I started to look elsewhere. If any later I would probably have gone elsewhere but, as it was, the renewal price dropped significantly fr... See more
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Review summary
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Reviews shaping this summary
Excellent price, been insured with express previous years. Never had an issue but also never needed to claim. Great that you get european cover included
Company replied
Quick to get through on the phone ( a tad annoying after listening to all the pre recorded verbiage, you get transferred to Carole Nash and have to listen to it all again. However then all went well,... See more
Company replied
The agent Michelle was very helpful in all aspects and steered me through the whole procedure with the minimum of fuss.I got a great deal including European breakdown recovery way cheaper than any ot... See more
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Company details
- #138 of 176 best companies in Insurance broker
- #137 of 227 best companies in Insurance agency
- #5 of 10 best companies in Motorcycle Insurance Agency
Written by the company
At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.
Contact info
4.6
Excellent
4k reviews
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It was good but not brilliant took an…
It was good but not brilliant took an awful long time to sort insurance being transferred 3times but staff friendly and helpful
21 July 2026
Reply from Express bike insurance
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you found our staff friendly and helpful, but we’re genuinely sorry to learn that the process took so long and that you were transferred three times. We completely understand how frustrating that can be, and we aim to make things much smoother than that.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Express Insurance Services
Shockingly bad cancellation service…
Shockingly bad cancellation service (still not cancelled).
I tried cancelling through their portal - a message says it's not possible. I have to search for email addresses to try and contact them - none of the published addresses accept incoming emails (all auto replies). The emails state you must call them to cancel.... I've tried every number they've given me so far to cancel (3 different numbers) - none of them work. Just recorded messages that hang up on you. Finally I find a working email address, get a voicemail off the back of that, and the agent leaves a message providing 2 additional wrong numbers to call back (one was for the RAC?!!). Shocking. In the mean time they've renewed a policy for a bike I don't own any more that I have told them to cancel several times. Utter waste of time.
21 July 2026
Unprompted review
Reply from Express bike insurance
Thank you for bringing this to our attention, and I’m very sorry for the frustration you’ve experienced while trying to cancel. This is certainly not the experience we aim to provide.
We would like to investigate this further and have requested additional information via Trustpilot. Please can you provide this information so we can address your concerns.
Kind regards,
Darren @ Express Insurance Services
Phoned with quote and it was all sorted…
Phoned with quote and it was all sorted in no time great value for money happy biker
21 July 2026
Reply from Express bike insurance
Thank you for your great review! We're delighted to hear that arranging your cover was quick and straightforward, and that you were happy with the value for money. We really appreciate your feedback and wish you many safe and enjoyable rides.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Express Insurance Services
Very pleased with the service I…
Very pleased with the service I received from start to finish Very helpful
20 July 2026
Reply from Express bike insurance
Thank you for your wonderful review! We're delighted to hear that you were very pleased with the service you received from start to finish and found our team so helpful. We really appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Express bike insurance.
.Makes me feel comfortable in my insurance choice
Easy to deal with .Makes me feel comfortable.
Plus a really good reputation .
16 July 2026
Reply from Express bike insurance
Thank you for your 5 star review! We're delighted to hear that you found us easy to deal with and that we were able to make you feel comfortable throughout your experience.
It's also great to know that our reputation gave you confidence in choosing us. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
quick and easy online form got it done…
quick and easy online form got it done first time and very affordable
18 July 2026
Reply from Express bike insurance
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our online form quick and easy to complete, and that you were happy with the price offered. We aim to make arranging cover as simple and straightforward as possible.
Thank you for choosing us, and we appreciate your feedback.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Express bike insurance.
Reply from Express bike insurance
Thank you for taking the time to leave your review!
We're happy to hear that you found the process quick, easy and hassle-free.
We appreciate your feedback and are glad we could provide a simple and straightforward experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to leave your review!
We're delighted to hear that you found the process easy and straightforward.
We appreciate your feedback and are pleased that we could provide a simple, hassle-free experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Express Insurance Services
Reply from Express bike insurance
Thank you for sharing your feedback with us. We're pleased to hear that you were happy with the value of your policy and that the process was smooth from start to finish. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
These where the cheapest I found on…
These where the cheapest I found on comparison site, 😁 hope they are still good for the cover, thanks 🙏
5 July 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us. We're pleased to hear that you found our policy to offer great value and that you chose us for your cover. We’re committed to providing a reliable service and supporting our customers whenever they need us. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Reply from Express bike insurance
Thank you for sharing your feedback with us. We're pleased to hear that you found the process efficient and that you were happy with the value of your policy. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Reply from Express bike insurance
We appreciate you sharing your feedback with us. We're pleased to hear that you were happy with the value of your policy and found the setup process simple and straightforward. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Reply from Express bike insurance
Thank you for sharing your feedback with us. We're delighted to hear that you received a high standard of service and had a positive experience with our team. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
easy company to deal with
easy company to deal with. good pricing and easy to navigate website.
18 July 2026
Reply from Express bike insurance
We appreciate you sharing your feedback with us. We're pleased to hear that you found our service straightforward to use, our website easy to navigate, and that you were happy with the value of your policy. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Great insurer no hassle at all
Great insurer no hassle at all. Very straight forward. Would recommend to anyone. A***
17 July 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us. We're delighted to hear that you had a smooth and straightforward experience with our service. We really appreciate your recommendation and are pleased to have been able to provide a hassle-free insurance journey. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Great personal experience
i was able to talk to a knowledgable, helpful and polite man (Martin)
17 July 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us. We're delighted to hear that Martin provided knowledgeable, helpful and polite support during your experience with us. We’ll be sure to share your kind comments with the team. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Don’t like the impersonal internet way…
Don’t like the impersonal internet way of doing things so speaking to someone who can empathise and understand what you need is great
16 July 2026
Reply from Express bike insurance
Thank you for taking the time to leave a review. We're so pleased to hear that being able to speak with a member of our team made such a positive difference to your experience. Providing a personal and understanding service is something we take great pride in. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Reply from Express bike insurance
Thanks for your 5 star review and feedback! It's great to hear you were happy with the premium offered!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Express Insurance Services
3 stars as it’s only just starting
3 stars as it’s only just starting.
Easy enough to set up. Not tried any of the services
7 July 2026
Reply from Express bike insurance
Thank you for taking the time to share your feedback with us. We're glad to hear that setting up your policy was straightforward. As you're just getting started, please don't hesitate to reach out if you have any questions or need assistance trying out any of the services we offer.
We're here to help you get the most out of your experience with us.
Kind regards,
Chris @ Express Insurance Services
English call centres. Cheap prices
Always speak to a English call centre and the cheapest price.
Very happy so far.
15 July 2026
Reply from Express bike insurance
Thank you for taking the time to share your feedback.
We are absolutely delighted to hear that you are very happy with your experience so far!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Express Insurance Services
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