Express Car Service  Reviews 

204
•
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Outstanding service. We used them when visiting Highgate Cemetery and they were right on time, each way, taking us to and from the train station. Very, very reasonable as well - highly recommend!

Rated 1 out of 5 stars

I am sad to put this as I always turn to this company as my first choice, but never again. 2 days ago I was delayed getting into hospital for an operation and rang and asked if they could help. The ca... See more

Rated 2 out of 5 stars

We arranged for a pick-up at Heathrow. Despite a "car arrived" text , there was no sign of our driver amongst the other drivers waiting for clients at the arrivals gate. I finally managed to text him... See more

Rated 3 out of 5 stars

The drivers NEVER wait for you inside the airport. Every time, you have to spend half an hour (or more) to try to find them in different parking slots. I hope they can improve this particular service... See more

Company details

  1. Minibus taxi service
  2. also in
  3. Airport shuttle service
  4. Flights search site

Information provided by various external sources

EXPRESS CAR SERVICES 24/7 London Minicab Taxi Service in North London areas 24 hours a day, 7 days a week. We cover to and from all major Airports, Restaurants, Theaters, Stations, Clubs and Bars. Car Tracking Once booked, you can track your minicab progress in real-time and get constant updates. your taxi is outside An in-app notification or SMS will tell the passenger their vehicle ETA, vehicle description, driver’s details and photograph


Contact info

3.0

Average

TrustScore 3 out of 5

204 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(204)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Super

This was the first time I had used Express cars. I was going to Heathrow for a work trip, leaving during rush hour. Cannot fault the service. Car arrived 3 minutes early, driver was delightful, car was clean. Price was a fraction of other companies I have used. Will be using again.

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Been using express cars for over 18…

Been using express cars for over 18 years, always friendly, always professional, always adaptable, I use uber and kapten as well, but I honestly hands down can say you won't find a better service and a level of integrity from these companies in comparison to Express.

6 January 2020
Unprompted review
Rated 5 out of 5 stars

Lone lady at 3,30am

I went on 26th December from North London at Gatwick Airport North Terminal around 3,30am. The driver was punctual, kind and trustable. I can definitely to say that for a lone lady it was an excellent service.

3 January 2020
Unprompted review
Rated 2 out of 5 stars

Taxi was 45 minutes late

Taxi was 45 minutes late - through no obvious fault of the driver who was caught in traffic and was friendly and professional.

However, the dispatcher was not particularly helpful or sympathetic (the delay was at 1am - 1:45 and I was traveling with two kids). More importantly, they offered no discount, which I found surprising and disappointing.

30 December 2019
Unprompted review
Express Car Service  logo

Reply from Express Car Service

Hi Mike,

Sorry, you had a disappointing experience. In order for us to identify your booking, please can you send your booking reference number to info@expresscarservice.co.uk

Regards,

Express Car Service

Rated 5 out of 5 stars

First time we have used express car…

First time we have used express car services so always nervous especially with a North London to Gatwick run Christmas week ! However our driver arrived exactly on time , had a new style car with plenty of room and the best price I have found so top marks all round . We will be using them again !

26 December 2019
Unprompted review
Rated 5 out of 5 stars

Smooth Moves

Two trips to and from Stansted Airport. As good a service as you could ask for, and excellent value too. Smooth moves!

21 December 2019
Unprompted review

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