Express Custom USB Reviews 153

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've ordered several times and the rep I work with has always been incredibly responsive. The prices are competitive and the product is as expected when it arrives. They usually forget to send me trac... See more

Rated 5 out of 5 stars

Ashley Chapel Educational Center is very appreciative of the kindness we received from EXPRESS CUSTOM USB. Yesterday, we received new flashdrives with our school logo design imprinted on each one.... See more

Rated 5 out of 5 stars

10/10! Adam was my Account Manager and was extremely responsive throughout the entire order process. Adam was the first to respond to my Quote Inquiry - within 5 minutes! - while other companies took... See more

Rated 5 out of 5 stars

I ordered 250 jump drives imprinted with our society's logo and name, and pre-loaded with 18 files (9 MB) of data. My contact with Express Custom was Adam Momin who was extremely attentive to my need... See more

Company details

  1. Drives and storage service
  2. Computer Accessories Shop

Written by the company

Express Custom USB is one of the top rated supplier for Custom Flash Drives. We have been in promotional product business since 2009 and have served thousands of clients from local to multi-national companies. We not only sell custom usb drives but also provide top class customer service. Our account managers are always there to help and we offer unbeatable price with top quality products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Adam worked with us to get our logo…

Adam worked with us to get our logo just right. I appreciated his patience with our pickiness. The final product was spot on, and the flash drive itself is high quality. As my business grows we will be back for more.

14 June 2019
Unprompted review
Rated 4 out of 5 stars

low cost for high quality service

low cost for high quality service
Helped create a design to put on the USB drives and pre-load large files all free of charge
only critique is to make the USB business card style easier to open

13 June 2019
Unprompted review
Rated 5 out of 5 stars

Upside down and hours of frustration - but Adam helped us on a Sunday!

My business card USBs arrived on time and the printing looked great. The reason I am rating them 5 stars is because of what happened next. I tried approximately 10-12 of the products in a variety of Mac and PCs over the course of about 3-4 hours the day before a big conference. None of them worked. You can imagine my frustration and stress. I posted on FB asking for tech friends to help. I emailed and left a message for Adam (on a Sunday). I googled. As it turns out, Adam called me on a Sunday afternoon and had some tips to figure things out. They weren’t working. It seemed so strange - he was stumped for a minute too. I sent a video to him of what I was doing to show what happened......I was putting in the USB upside down - the computer chip was facing down. I never knew it needed to be facing up! I’ve always used the kind of USBs that are more rectangular and only fit in the port one specific way. Adam was great to take the time and help me figure this out - again, especially by it was a Sunday! I would have never figured that out- despite trying it the other way, it seemed like I had to “force” it in and I was afraid I was going to break something. In the end, I suggested they include instructions, and I printed instructions to put into the plastic sleeve of all of ours, so our customers wouldn’t go through this as well. Thank you, Adam!

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Express Custom USB delivered a great looking USB business cards. The service was amazing. They made cards with French on one side and English on the other for my colleagues from France and Chinese on one side and English on the other for my colleague from China all at no extra cost.

They fulfilled every promise and had a price that no one could match. Will definitely use them again.

27 May 2019
Unprompted review
Rated 5 out of 5 stars

This was the first time ordering from…

This was the first time ordering from Express Custom USB and it was such a great experience. Not only did the company meet our standards but they also accommodated to our demands in a very professional manner. The USB's arrived in great condition and on time, and there was very little delay in correspondence.
Quite possibly the only thing I did question was the pricing of USB's as they were a bit over what we expected - other than that, good service!

1 May 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Company in general

They were fast for delivering requests on their behalf (quotes, designs, and even the package delivery on such short notice), efficient, willing to help and patient, the design on point (offered other good designs as well), very nice and of good quality and finally, a great price! Would highly recommend to others and order something from them again!

26 April 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Prompt, professional, timely, responsive,and on-budget. Great product.

14 April 2019
Unprompted review
Rated 5 out of 5 stars

Quick, Courteous, and Responsive

Very quick as responding to enquiries, and facilitated all of our requests. And patient - this was our first time doing something like this and we had a lot of questions.

15 March 2019
Unprompted review
Rated 5 out of 5 stars

Always Great!

We've been working with Express Custom USB for a while now. The shipping times, consistency in product, and customer service always meets my expectations. Very accommodating for our business needs! Thank you!

26 February 2019
Unprompted review

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