Expressnumberplates Reviews 

314
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 185 reviews, reviewers had a great experience with this company. Many people find the online ordering platform very easy to use, allowing them to complete their purchases quickly and without any friction. Customers frequently mention that shipments arrive remarkably fast, and they are genuinely impressed by the wonderful quality and value of the finished plates. However, some customers also noted that certain deliveries experienced unexpected shipping delays, leaving them waiting much longer than anticipated for their packages to arrive. A few people also encountered problems receiving incorrect specifications, products that arrived damaged, or orders that did not match what was originally requested.

What people talk about most

Product

Consumers find product to be a mix of satisfaction and disappointment, as while many reviewers praised the... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that orders arrive quickly... See more

Order

Customers had ambiguous experiences with order, often praising the fast delivery times, simple website... See more

Service

Customers consistently note positive experiences with service, highlighting great value and fast turnaround... See more

Quality

Clients share positive opinions on quality, frequently praising the superb finish, affordable pricing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the online ordering service and the email follow up prompt to send a copy of the V5 document. Ordered on a Saturday afternoon and the plates ware received on following Tuesday.

Rated 4 out of 5 stars

Brought 3d number plates as personalised standard plates had deteriorated, Ordering was simple and quick,delivery was quick too,All good atm hoping they last longer being 3d.

Rated 5 out of 5 stars

Quick, easy & simple. Much appreciated guy, super quick delivery which was better than expected. Quality of the plates looks great. Overall happy a happy customer that would definitely be using you ag... See more

Rated 5 out of 5 stars

These guys will take some beating. Bought front and back plates gel profile with country flag and name. Unbeatable on price. Was quoted £54 for ordinary plates and that was the best quote. E... See more


Company details

  1. Vehicle Parts Shop

Written by the company

We offer a range of number plates from standard printed to the latest stylish 4D/3D. All orders are dispatched within 24 hours of ordering (weekdays).


Contact info

3.8

Great

TrustScore 4 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(314)

183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for replies to many emails and still no order

Still waiting for replies to many emails sent over the last 5 days.
No update on delivery and no telephone number to call them.

5 June 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for taking the time to leave your review.

We're sincerely sorry to hear about your experience and apologise for both the lack of communication and the delay with your order.

We completely understand how frustrating it is to be waiting for an update after sending multiple emails, and we're very sorry that you have not received the level of service you expected. This is not the standard we strive to provide.

We would very much like the opportunity to investigate this for you and get it resolved as quickly as possible. Please contact us again with your order number, or reply to any previous correspondence, and a member of our team will prioritise your case, provide an update on your order, and work towards a suitable resolution.

Thank you for your patience, and we sincerely apologise again for the inconvenience caused.

– The Express Number Plates Team

Rated 1 out of 5 stars

Ordered 3 sets of plates and every…

Ordered 3 sets of plates and every single one was damaged for over £100. They weren’t packaged correctly, just sent in a grey bag. Have emailed pictures and asked for a return address to enable a refund and have had no response. Very disappointing

8 June 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for taking the time to leave your review.

We're genuinely sorry to hear that your order arrived damaged and sincerely apologise for the disappointment and inconvenience this has caused, especially after purchasing three sets of plates.

This is certainly not the standard of quality or packaging that we aim to provide. We're also very sorry to hear that you have not received a response after sending photos and requesting return details. We understand how frustrating this must be.

We would very much like the opportunity to put this right. Please contact us again with your order number, or reply to any previous correspondence, and a member of our team will review your case as a priority. We will ensure the damage is investigated and arrange the appropriate resolution, whether that is replacement plates or a refund where applicable.

We sincerely apologise again and hope we can restore your confidence in our service.

– The Express Number Plates Team

Rated 5 out of 5 stars

Fast delivery plus very good service

Fast delivery plus very good service. They kept us updated at every level of the order

25 May 2026
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for your fantastic review!

We're delighted to hear that you were pleased with our fast delivery and the service you received. It's great to know that our order updates kept you informed throughout the process.

We really appreciate you taking the time to share your experience, and we're grateful you chose Express Number Plates.

We look forward to helping you again in the future!

– The Express Number Plates Team

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery

25 May 2026
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for your wonderful review!

We're delighted to hear that you were pleased with both the quality of your number plates and the fast delivery.

Your support means a great deal to our team, and we really appreciate you taking the time to share your experience.

Thank you for choosing Express Number Plates. We look forward to serving you again in the future!

– The Express Number Plates Team

Rated 1 out of 5 stars

Awful company

Awful company, ordered a set of 3d gel plates, England flag, and sticky pads. One (rear) plate turned up wrong. No flag no pads, they then sent the order out again, after I told them I wanted a refund and still got it wrong. Definitely not a professional company.

25 May 2026
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for taking the time to leave your review.

We're genuinely sorry to hear about your experience and sincerely apologise that your order was incorrect, even after we attempted to resolve the issue.

We completely understand how frustrating it must have been to receive the wrong rear plate initially, followed by a replacement that still did not meet your expectations. This is not the standard of quality or service we strive to provide.

We're also sorry that we were unable to resolve the matter to your satisfaction when you requested a refund. We value all customer feedback, as it helps us identify where we need to improve.

If this matter is still unresolved, please contact us again with your order number and a member of our team will review your case as a priority to ensure an appropriate resolution is reached.

We sincerely apologise again for the inconvenience caused and appreciate you bringing this to our attention.

– The Express Number Plates Team

Rated 5 out of 5 stars

Received plates thankyou.

Received plates thankyou.
These plates are of a high standard.
From ordering through to delivery 5* service.
Would highly recommend.
Many thanks John.

28 May 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for your fantastic review, John!

We're delighted to hear that you were pleased with the high quality of your plates and received five-star service from ordering through to delivery.

We really appreciate your recommendation and your kind words. Thank you for choosing Express Number Plates!

– The Express Number Plates Team

Rated 5 out of 5 stars

Quick unfussy service

Quick unfussy service, quality as expected. Would use again👍🏻

2 June 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for taking the time to leave us a review!

We're delighted to hear that you found our service quick and hassle-free, and that the quality of your number plates met your expectations.

We really appreciate your kind words and are pleased to know you'd choose Express Number Plates again. We look forward to serving you in the future!

– The Express Number Plates Team

Rated 5 out of 5 stars

Absolutely awesome service

Absolutely awesome service, great turn around, got new plates in no time, definitely worth it and will shop again

3 June 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for your fantastic review!

We're delighted to hear that you were pleased with our service and the quick turnaround. It's great to know your new number plates arrived in no time and that you had such a positive experience.

We really appreciate your kind words and your support. We look forward to serving you again in the future!

– The Express Number Plates Team

Rated 1 out of 5 stars

Absolutely fraud business

Absolutely fraud business. I have ordered number plate a week ago and still have no response even after sending multiple emails to them.

4 June 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for taking the time to leave your review.

We're very sorry to hear about your experience and sincerely apologise for the lack of communication you've received. We completely understand how frustrating it is to be waiting for your order and not receive a response to your emails.

Please be assured that we are a legitimate business, and this is certainly not the level of service we aim to provide. We would like the opportunity to investigate your order and get this resolved as quickly as possible.

Please contact us again with your order number, or reply to any previous email, and a member of our team will prioritise your case, provide an update on your order, and work towards a suitable resolution.

We sincerely apologise again for the inconvenience caused and appreciate you bringing this to our attention.

– The Express Number Plates Team

Rated 1 out of 5 stars

Don’t Order From These Cowboys

I ordered plates with next day delivery last Friday and they still haven’t arrived 5 days later. I’ve messaged them twice with no response - absolute waste of time and completely ruined my wife’s birthday and will be making a chargeback from these cowboys !

3 June 2026
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

hank you for taking the time to leave your review, Mr Laidler.

We're genuinely sorry to hear about your experience and sincerely apologise for the delay in receiving your order and for the lack of communication. We completely understand how disappointing this must have been, particularly as the plates were intended for your wife's birthday.

This is not the level of service we strive to provide, and we appreciate how frustrating the situation has been.

We would like the opportunity to investigate what happened and put things right. Please contact us again with your order number, or reply to any previous correspondence, and a member of our team will prioritise your case and work towards a suitable resolution as quickly as possible.

We sincerely apologise again for the inconvenience caused and hope we have the opportunity to restore your confidence in our service.

– The Express Number Plates Team

Rated 5 out of 5 stars
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for your kind review!

We're delighted to hear you had a fantastic experience with us. Your feedback means a great deal to the team, and we're pleased we could provide you with the service you expected.

Thank you for choosing Express Number Plates. We look forward to serving you again in the future!

– The Express Number Plates Team

Rated 1 out of 5 stars

Don’t deliver on time

Order by 2pm and get next day delivery is the promise online. Reality is you get an email the next morning saying that they will arrive in another day as I didn’t order by 12pm. hopeless.

21 May 2026
Unprompted review
Rated 4 out of 5 stars

Very happy with the online ordering…

Very happy with the online ordering service and the email follow up prompt to send a copy of the V5 document. Ordered on a Saturday afternoon and the plates ware received on following Tuesday.

12 May 2026
Unprompted review
Rated 3 out of 5 stars

Not great customer service and misleading product description

Great prices and quick turnaround - I did make a mistake on my order requesting the fixing kit that I left off the original order - I sent them an email requesting that the kit be included but received no response to the email, the only way of contacting them - I was also disappointed to see the name vista or vistra at the bottom of the plate when I thought was receiving a plate with the reg numbers only

4 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look