Exchequer Risk Management Reviews 78

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, often highlighting their ability to explain complex information clearly and without pressure. Many people appreciate the excellent customer service, noting the friendly and professional approach of the team. Consumers frequently mention that the company offers competitive pricing and provides great value for money, often securing better policies and significant savings compared to previous arrangements. Reviewers also commend the efficient service, with many expressing satisfaction with the quick and smooth process of obtaining insurance.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Price

Reviewers mention positive feedback about price. Customers consistently report saving money on their... See more

Value for money

Customers are highly satisfied with the value for money, consistently reporting significant savings and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough, explaining all aspects of life cover that is beneficial to me rather thar many just going for a bigger commission. Put in place a better policy that worked out less per month!! Excellen... See more

Rated 5 out of 5 stars

I have used EXRM.co.uk to insure my parents commercial properties for the last 4 years. My last broker was over charging me and the team at EXRM went into depth and improved my Landlords insurance cov... See more

Rated 5 out of 5 stars

I have dealt with numerous callers in recent years and I always hang up after a few seconds, but I spoke with Lawrence I’m glad i didn’t, I found out the previous brokers lied on my policy and... See more

Rated 5 out of 5 stars

I needed insurance last minute with very specific terms and was being quoted £500-£1000. Trevor, the director, dealt with this personally and responded at all hours of the day to get it sorted within... See more


Company details

Written by the company

We have extensive experience and act on behalf of many UK businesses to find insurance cover suitable to their exacting needs with a wide range of commercial insurance companies. We supply insurance policies to a diverse selection of businesses, from sole traders to multi-national companies. Through experience, we understand where most businesses are at risk and where it is often essential that they protect themselves with adequate insurance cover. We not only quote a price to our customers, we also advise them on how best to protect themselves in what is becoming an overly litigious world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lawrence advisor

Lawrence provided a well-structured overview of life insurance options. His approach was informative and objective. The service was efficient and communication remained consistent throughout the process. A great balance of professionalism and friendliness.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Lawrence took his time explaining…

Lawrence took his time explaining things in details the way it should be done regarding life insurance and full life cover and what was going to benefit me more. Need more advisors like Lawrence and thank you for everything top man

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great approach

I can share that I have received an excellent service by Tom.
The approach and the communication was great nothing pushy nothing forced.

I do appreciate and I'm greatful for the qoute especially as I first received in email so I had time to consider before we talked.

Once again thanks a lot Tom

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Lawrence of EXRM was incredibly helpful…

Lawrence of EXRM was incredibly helpful and forthcoming with information. Never at any point did I feel like I was being upsold; he provided me with details of every policy that sounded possible, and that would fit with my financial situation and expectations, even if it were less profitable for the broker.

Strongly recommended.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Life insurance

I had an excellent call with Leanne today regarding life insurance she was extremely helpful and went through all the options with me and answered any questions I had. Overall an outstanding experience!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Top Class customer service

Very thorough, explaining all aspects of life cover that is beneficial to me rather thar many just going for a bigger commission. Put in place a better policy that worked out less per month!! Excellent customer service from Lawrence. Will certainly be using again

24 June 2025
Unprompted review
Rated 5 out of 5 stars

The best in industry

Been working with these guys for over 7 years and over 3 businesses. From Full indemnity insurance including professional and liability to also working on more obscure insurance involving debt insurance and performance bond insurance on product delivery. Will be using again without hesitation. Robert Hamilton CEO EnSmart

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Just where do I start!

Just where do I start!
I first took out life insurance a couple of years ago, paid every month and not heard from anyone until Lawrence went and contacted me a couple of weeks ago. What an absolute superstar he is. Not only has he saved me money, he looked for the best value for myself. If it’s not convenient for me to talk he’ll contact me whenever it is, nothing at all is too much trouble. He always seems to be going above and beyond to make sure that everything is correct. Lawrence is always friendly, happy to speak with you and just seems to have a happy disposition. He is the one you want on your side.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service and access to products

It's always a tentative process working with a new broker, but dealing with Lawrence Bracken was a reassuring and helpful experience. This company has a relationship with the usual companies and Lawrence worked very hard to answer all of my questions and get me the right policies for my needs. This company passed my due diligence tests and my policies were set up efficiently.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Life insurance

Had an excellent experience with Lawrence when setting up our life insurance .
He was so friendly and down to earth. Came up with the best policy and price available for us.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

They quickly identified that my business was actually over-insured

I entrusted Exchequer with my business insurance needs, and I couldn't be more impressed with their service. From our very first meeting, their team demonstrated exceptional expertise and integrity. They quickly identified that my business was actually over-insured, something no other provider had ever pointed out.
Exchequer took the time to thoroughly review my existing policies, consolidating my coverage in a way that made sense for my business. Not only did they streamline my insurance portfolio, but they also significantly reduced my annual costs, all without compromising on the protection my business needs.
Since making the switch, I've enjoyed peace of mind knowing that my coverage is both comprehensive and cost-effective. The team at Exchequer has earned my trust, and I look forward to continuing our partnership for years to come.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful informative with…

Leanne Devine was really helpful informative with policy’s. Polite and responsive to all my questions will recommend to friends as felt comfortable and at ease with all the questions asked as this felt daunting and is so complicated.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

No hassle, No pressure, good review of policy

They contacted me via phone and arranged a suitable time to call again. Then they reviewed my policy and managed to get me a better price. The advisor was friendly and down to earth and at no point was I made to feel pressurised into accepting anything.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Proffesional company.

Proffesional company.
Lawrence from EXRM was very professional and gave me the right policy for my needs. I would definitely use this company again.
Marc T

3 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look