Extractor Fan World Reviews 

3,664
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide great advice and quick assistance. Many people are impressed with the product quality, noting that items are powerful, quiet, and efficient. Reviewers frequently mention the competitive pricing and the prompt, reliable delivery service, often arriving next day and well-packaged, making the overall purchasing experience smooth. However, some customers encountered issues with products arriving faulty or becoming damaged after a period of use. Additionally, a few people experienced minor delivery hiccups, such as items being left unattended or initial damage during transit, though these were often swiftly resolved by the company's responsive support.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast and quick... See more

Product

Customers consistently note positive experiences with the product, praising its good price, quality, and... See more

Service

Customers had positive experiences with service, often highlighting quick and responsive customer support,... See more

Price

Users describe positive interactions with price, consistently finding products to be good value and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need Good pricing. Prompt delivery within good packaging. Used the company about 6 times... See more

Company replied

Rated 5 out of 5 stars

Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. High... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-sale advice over phone and email. They use the best delivery firm with 1hr timed delivery slot and email updates. Post sale advice and returns just as helpful and easy. Refund q... See more

Company replied

Rated 5 out of 5 stars

Quick service. The fan is amazingly quiet! Not fully installed yet, but hopeful that it will extract moist air effectively. Dislike the converter kit. Spoils the overall appearance of the Torn... See more

Company replied


Company details

  1. #12 of 31 best companies in Electrical wholesaler
  2. #6 of 19 best companies in Electrical supply shop

About Extractor Fan World

Written by the company

Welcome to the official Trustpilot profile for Extractor Fan World

At Extractorfanworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying extractor fans and accessories to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

We know how fans are installed, we know how fans are purchased, we know how confusing all the technology and terminology is and we know what questions you’re likely to be thinking of!

Check out our Best sellers

Contact our Customer service

Featured Categories

Bathroom Fans Inline Duct Fans Kitchen Fans Continuous Running Fans Ducting & Accessories Ventilation Systems

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,664)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extractor Fan World are brilliant!

I have ordered several of the Tornado fans from Extractor Fan World now and I have been really pleased and impressed with the quality, performance, price and ease of fitting their fans. And this time it arrived next day on a Saturday which was unexpectedly great as I wanted to install it on the Monday! Keep up the great work guys! Many thanks.

15 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Nicolas

Rated 5 out of 5 stars

Brilliant advice and service

Wonderful telephone advice - really easy to talk to an expert, and without the advice given I would have been buying the completely wrong product! Thank you.

13 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Glad we could help Lisa

Rated 5 out of 5 stars

Great fan, Great service

The continuous running extraction fan is excellent, easy to install, very quiet at 42db and good for habitable rooms where Condensation and mould control are required.
I placed the order in the afternoon and it was delivered next day, plus if you need assistance they actually answer the phone in person. I really cannot complain.

6 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Javad!

Rated 5 out of 5 stars

Can't fault the customer service

I had an issue initially with my order being sent out in poor packaging and consequently arriving damaged. On contacting the company they were quick to apologise and assist me in returning the damaged item and replacing it. The replacement item arrived well packaged and in great condition. Can't fault the customer service or responsivity.

6 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Martin!

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Installed, v quiet, does what it's supposed to, happy with service and purchase

12 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Julie

Rated 5 out of 5 stars

Excellent Service

Excellent service from Luke after DPD trashed our fan during delivery.

I ordered a second fan as I wanted to get the job done, this arrived next day and Luke had made the packaging bomb-proof!

Returns procedure couldn’t have been easier, and just waiting for refund to be processed.

Thanks again to Luke for his excellent customer service.

14 August 2025
Unprompted review
Extractor Fan World logo

Reply from Extractor Fan World

Glad we could help Nick! I have passed you kind words on to Luke!

Rated 5 out of 5 stars

Exlent customer services

Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need

Good pricing. Prompt delivery within good packaging.
Used the company about 6 times and had a wonderful experience.

Heavily recommend. And if there's anything you don't understand just call them , they will help to the best , they can.

5 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Wasib!

Rated 5 out of 5 stars

Purchase of In-line Toilet Extractor fan

Extractor fan was a reasonable price and delivered very quickly. Unit was well packed. Unfortunately the labelling on the fan showing direction of flow had been fixed in the wrong direction meaning the fan had to be disconnected and physically reversed to get air flow correct. However this is a manufacturer issue and not the retailers fault. Would certainly use the retailer again

4 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Alex - glad you got the issue sorted!!!

Rated 5 out of 5 stars

Great fans

Quick delivery and good communication. Fans are excellent and doing the perfect job

3 August 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Colm

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