extreme eyewear ltd Reviews 

210
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fast and easy process from ordering to delivering. I purchased the universal goggle prescription lenses with permanent anti fog and they did not disappoint. For the first time ever I was able to finis... See more

Rated 5 out of 5 stars

I needed to upgrade my prescription Ray-Ban sunglasses following a recent eyetest but the price to reglaze from my previous supplier was substantially more expensive so I was a little sceptical. I... See more

Rated 5 out of 5 stars

Fantastic service. Wanted a pair of prescription Oakley sunglasses lenses to go in a new pair of Oakley frames I’d bought. Placed the order and uploaded my prescription and within 48 hours had a box a... See more

Rated 5 out of 5 stars

I have made a few orders from Extreme Eyewear in recent years, all Oakley sunglasses with prescription lenses. They are very well priced compared to Oakley themselves and other online stores. How... See more

Company details

  1. Glasses store
  2. Sunglasses shop

Written by the company

We apologise we don't have thousands of reviews but we feel actively paying to get customer reviews (which is how other companies do it!) is misleading, so what we have on trustpilot are genuine reviews from customers who sourced to do it themselves. We are proud of the service we provide and feel our genuine reviews back this up. We always treat every order individually with an optician looking over each individual prescription eyewear sale. This both ensures measurements are correct and that every job leaving us is optically correct. We supply sports sunglasses, prescription sunglasses and sports eyewear. From Oakley to designer Ray Ban sunglasses and ski goggles


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wouldn't hesitate to recommend

Really impressed -ordered some varifocal ray ban sunglasses for DH; great service (they kept me informed, double checked details to ensure accuracy & provided personable updates), fast turnaround (sunglasses with me in less than two weeks) & the glasses were perfect -so much so that he thinks they could be better than his original glasses & is strongly suggesting i should get some too... think I could be going back.... :D

20 July 2019
Unprompted review
Rated 4 out of 5 stars

I ordered a pair of Oakley glasses and…

I ordered a pair of Oakley glasses and all was fine except there was no talk or choice on lens specification as I'd wanted the thinnest possible.

Once the lens had been prepared I was informed that the colour of frames I'd wanted weren't available so had to choose a different one.

The whole process from ordering to delivery took around 20 days which was expected. It was well packaged.

Because there hadn't been talk of lens specification what I received was too thick, I'd wanted 1.74 thickness lenses, or 1.6.

I got a refund and it was an easy process.

Overall a good service even though I didn't manage to get a pair of glasses. Would feel confident in them if I were to order again, but when ordering strong prescriptions many of the glasses aren't available so I went elsewhere.

19 July 2019
Unprompted review
Rated 5 out of 5 stars

Great value and the best customer service of almost any business I've interacted with

This company is built on rock solid customer service at a competitive price point.

I love oakley sunglasses and have three pairs with clear prescription lenses. One pair is not from extreme Eyewear and what a mistake that was. It came with the screw that holds the lens in cross threaded and it was unusable after a few months.

My two ordered with extreme Eyewear took a while for me to place my order because I had so many of questions. But Simon was extremely patient ( pardon the pun).

Several years ago. I ordered a pair of split jackets which have served me well. Then I decided a few weeks ago to treat myself to a pair of flak jackets 2.0 xl. I really debated whether I should go with the transition lenses and had to discuss it with Simon a few times.

They arrived promptly within the 2 week window. Due to the complexity of the order there was an error which was easily made. The second I pointed it out a return box was posted and the frames exchanged.

I didn't actually read the trust pilot review prior to ordering my second pair. Because my first experience was so good.

As the Sunday times management consultant of the year a few years ago (2014) I know the value of good client service. It makes or breaks a relationship and creates or destroys a business. Simon and his team do a rock solid job on service. Many businesses could learn some lessons from their approach.

I'm really pleased to see the new improved website with a very responsive chat window that makes it easy to order.

I wish them the very best success in the future.

25 May 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely Impeccable Service

Absolutely impeccable service from Simon at Extreme Eyewear. I have bought two pairs of Oakley Flak 2.0 (lost the first pair in a boating accident) and on each occasion service has been right out of the top drawer. Simon supplied me with lost receipts and even helped with a VAT refund as I am now living overseas.

I just would not go anywhere else - prices are excellent too.

13 May 2019
Unprompted review
Rated 5 out of 5 stars

I am super happy with my new pair of…

I am super happy with my new pair of Serengeti prescription sunglasses and the service of Extreme eyeware. 40% cheaper compared to local sunglass stores in my neighbourhood. I got fast response over email with all my questions. Always less than a day, just like they promise.

7 April 2019
Unprompted review
Rated 5 out of 5 stars

Good customer service

I've only used extreme-eyewear once but, in my experience, they were excellent. I ordered some specs via their website but I had some questions and some alterations both of which were dealt with very efficiently. Their prices were reasonable too. I wouldn't hesitate to recommended them.

11 December 2018
Unprompted review
Rated 5 out of 5 stars

Great service from the guys at Extreme Eyewhere

Great service from the guys at Extreme Eyewear. I goofed up and ordered the wrong thing. What I wanted was something they did not even sell. But, this was no problem. They ordered in what I wanted and sent it out with a postage bag to send back the wrong product. I messed up and they still put it right. Highly recommended.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Had excellent customer service from start to finish. Gave me comprehensive advice about the product which made me happy to purchase from this company.

1 August 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic service from Extreme Eyewear. Simon quickly answered all the questions I had about my first pair of prescription sunglasses and was very knowledgable about the products and options. This is the only supplier who could arrange for my prescription to be put in to the frames I wanted, using genuine ray ban lenses. I’ll be back next summer!

13 May 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant company!

It’s not very often I review a company but I just thought I’d take a few minutes to review Extreme Eyewear. The whole experience has been trouble free with the help of Simon. My prescription Oakley sunglasses are amazing and arrived sooner than expected. And at a brilliant price too.
I would definitely recommend this company to anyone.

12 March 2018
Unprompted review
extreme eyewear ltd logo

Reply from extreme eyewear ltd

Thank you very much for your review, its always great to hear feedback once the sunglasses have left us. Kind regards, Simon (FBDO Dispensing Optician)

Rated 5 out of 5 stars

Total Satisfaction with my Oakley Prescription Lenses

All the good reviews about Extreme Eyewear and Simon are absolutely genuine. I had a very positive experience. Purchased some Oakley Flax 2.0XL Transission lenses and a Oakley case. These lenses are superb. Best lenses I have ever had. Everything is now so clear and they are lightweight. Wore them at the gym on the day they arrived and they have mad such a difference to my workout. They look the part too. People have already commented on them and they were so easy to fit into my existing frame. Thanks Simon. You have made a lifetime customer.

25 November 2017
Unprompted review
Rated 5 out of 5 stars

On of the best customer service on the web

I bought Oakley Flak 2.0 lenses and Oakley Crosslinks glasses from Extreme eyewear.
Oakley made a mistake on the Crosslinks so my order was one month late...Simon has been very helpful, fast and put with the glasses a very nice gift.
I will buy again for sure from this shop for me and my friends!!!
(Sorry for my bad english, hope you can understand my appreciation for this shop)

24 November 2017
Unprompted review
Rated 5 out of 5 stars

Brillant service

Brillant service, communication and all delivered within or quicker then accepted.
I had to send the sunglasses back due to a very small fault after a month of having received them. No issues whatsoever in getting this sorted under the Oakley warranty. Again seamless return and overall a little cheaper than others online.
Will use again:)

26 September 2017
Unprompted review
Rated 5 out of 5 stars

Superb service, finish + price.

I have ordered 2 different pars of prescription polarised sunglasses from them now and both times the finish on them has been immaculate, and far better than anything I have seen from a high street optician. I have quite a tricky prescription, such that it is out of range the regular lenses from Oakley, RayBan, even Bolle and Serengeti. To be honest the finish is probably better than any of them anyway - perfect fit to the frame and no signs of stress on the curved polarised lenses. The price is a lot better than quotes I got on the high street too, and they supplied frame and lenses that were not listed on the website, so it is worth contacting them to see what they can do in case you have any specific requirements - - communication throughout was excellent too. I'll be looking here first the next time I am on the market for new glasses or sunglasses.

11 September 2017
Unprompted review
Rated 5 out of 5 stars

Great Company, Great Products, Great Service

I bought a pair of prescription Oakleys from Extreme Eyewear. I expected them to take a couple of weeks but arrived in just over a week. Awesome service and excellent product. Definitely recommend and will be buying another set in the near future.

1 April 2017
Unprompted review
Rated 5 out of 5 stars

Superb

Ordered Prescription Oakley’s for holiday, had 3 weeks to get them and their website stated 2-3 week.. They actually came in just over a week....

Fantastic Service

Thanks

9 August 2016
Unprompted review

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