Extreme Customs Reviews 3,241

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, particularly the wheels and tires, noting they are well-packaged and arrive in excellent condition. Many people appreciate the efficient delivery service, with items often arriving quickly and sometimes even sooner than expected. The service provided is frequently highlighted as exceptional, with consumers commending the helpfulness of the staff and the overall ease of their purchasing experience. However, some customers also noted issues with the ordering process and tracking information. A few people reported not receiving tracking numbers promptly or at all, leading to unexpected deliveries. There were also occasional mentions of incorrect or missing lug nuts in orders, and a small number of people experienced delays in receiving their products or found that the ordered products caused rubbing issues on their vehicles.

What people talk about most

Product

Customers generally express satisfaction with the product quality and selection. Many reviewers praise the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with items... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, noting quick... See more

Service

Reviewers highlight positive aspects of service, with many praising the fast and professional responses to... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the quality of the... See more

Based on these reviews

Rated 4 out of 5 stars

Super long wait for shipping but worth the wait. These folks have excellent customer service! Responds to texts almost immediately. Awesome prices too. Just wish they sold better quality locks. Had to... See more

Rated 4 out of 5 stars

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no trackin... See more

Rated 4 out of 5 stars

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not... See more

Rated 4 out of 5 stars

Nice rims, great price. Good communication between myself and extreme customs. Just a little slow on time from order to receiving product, but all in all good Experience ,i would definitely Buy from t... See more



Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Date code 10 years old.

Decided to go with this company as i came across it in my search. Found some tires i liked and placed my order. Everything went fine and tires showed up in a timely manner with no problems. I took them up to my tire guy to mount and balance them. They proceeded to show me that the tires had a 10 year old date code on them. Be cautious and ask about the year of the tires. Other than the date code everything was fine.

19 January 2026
Rated 1 out of 5 stars

Nightmare experience

I would not ever recommend using this company. I was told a rim was in stock ready to ship and I would have it in a few days. The product was not in stock they shipped it by truck from California. It took 3 weeks to get everything and of course it was damaged. It looked like the rims fell out of the factory boxes. During this time I was giving no useful help other then let's see what happens. Now I'm told I may not be able to get a refund because it's not there fault. There action is to send more rims across county and see what happens. I can't wait another 3 weeks and cross my fingers it makes it. I was also sold lugnuts they couldn't get . Then I had to switch to another style only to receive the complete wrong ones and guess what... I ask for a refund and I'm told we will have to see. I call to talk to a manager and Im told they only have customer service... the person Im dealing with currently. Zero help and zero accountability. I thought I was dealing with a local wisconsin company to me but it's a faceless drop ship company that doesn't care at all about customers.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Great price! Fast free shipping! What more can you ask for!

This was by far the lowest price on the set of tires I got. The only weird thing about it was, I ordered from here but the shipping labels had a different company name on them. I had looked at this other company for the tires but they were a little higher in price. Doesn't really matter to me I guess. I got the tires I wanted at a great price.

24 November 2025
Rated 5 out of 5 stars

Ryan/Extreme Customs exceptional services

Ryan went above and beyond to help me finding exactly what I wanted for my truck. After placing my order it shipped surprisingly fast and was packaged very well. I couldn’t be more pleased with Extreme Customs. This was my fourth order from them and every order has been a great success and experience.

24 November 2025
Rated 5 out of 5 stars

EXCEPTIONAL

I have had the best experience with buying my new rims and tires. The customer service was phenomenal. When the TPMS wouldn't sync to my truck, they gave me the phone number to call and Nick was so helpful. They were able to send me a loaner tool to get them sync'd took 5 minutes and it was done. I highly recommend Extreme Customs from start to finish.

30 October 2025
Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed – False Advertising and Terrible Customer Service

I ordered from Extreme Customs and was completely let down at every step. They advertise a military discount, but that’s simply not true. I logged in through my verified veteran account, and the pricing was exactly the same as when I wasn’t logged in—no discount whatsoever. On top of that, they claim to provide lug nuts with their wheels, but when my order arrived, there were none included. My vehicle was already torn apart, so I had to run to O’Reilly’s and buy a set just to finish the job.

When I called to address these issues, I received some of the worst customer service I’ve experienced in a long time. The representative was rude and dismissive. When I asked to speak with a supervisor, he told me he was the “highest up” and refused to transfer me—then hung up on me.

This entire experience was beyond frustrating. Between the false advertising, missing parts, and lack of professionalism, I will never purchase from Extreme Customs again and will make sure to warn others who are considering them. There are plenty of other companies that actually stand by their word and value their customers—this one clearly doesn’t.

Nick Robinson
USAF veteran
Founder DV-6 Veterans Helping Veterans

30 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look