Extreme Fitness Reviews 

427
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust nature of the products, noting their excellent build and performance. The service is frequently highlighted as exceptional, with many people appreciating the helpful and professional staff who provide personal advice and quick communication. Reviewers also commend the fast and prompt delivery service, often receiving items quickly and well-packaged. However, some customers also noted occasional issues with delivery, including items being lost or delayed in shipping, or arriving with damaged packaging. A few people also reported receiving incorrect items or experiencing split deliveries for their orders.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting that items are... See more

Quality

Users describe positive interactions with quality, consistently praising the products as well-made, solid,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, describing it as fast, efficient, and... See more

Staff

Consumers find staff to be positive, with many reviewers praising the helpfulness and excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and product The order came quickly and was well packaged The product itself is perfect high quality and adjusts easily to different needs Via little 1kg blocks Is comfortable to we... See more

Rated 5 out of 5 stars

I was looking into getting a commercial level bench and had considered the rep 500. 2.0. Then I stumbled across what looked like the same bench but by extreme Fitness. It was a fraction of the price... See more

Rated 5 out of 5 stars

Really good experience, ordered the above and it was all delivered in 5 working days, including the team organising replacement bumper plates where the version I had ordered were out of stock, so my o... See more

Rated 5 out of 5 stars

I ordered some of the six shooter plates on back order as they were out of stock (it was actually good to know that what I was ordering was so popular). Extreme Fitness kept me up to date throughout b... See more


Company details

  1. #17 of 49 best companies in Exercise Equipment Shop

Information provided by various external sources

Extreme Fitness provides high quality fitness equipment for commercial and home gyms. We also provide a wide range of athlete gear.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(427)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent products and company

As per our youtube reviews, we recently got the new leg extension machine.
Also have got another kit including, flat bench, mag grips and weight vest

Firstly everything we have ever got is well packed and arrives swiftly.

Secondly they are one of the best priced on the net, with excellent quality.

We strongly recommend this company

19 February 2022
Unprompted review
Rated 1 out of 5 stars

This is a company to avoid at all cost

This is a company to avoid at all cost. The squat rack came faculty and was dangerous. This should not to be sold to public for profit gain from extreme fitness. They did not want to refund me and pick up their faculty item until I got my bank involved and now I will be taking them to court to claim for the rest of my money and storage fees. This caused me stress and inconvenience. A great mistake I shopped here initially.

Response
I have gotten your email from someone calling me a liar. And telling me his lawyer will write to me. I have my email that shows on the 01/02/2022 telling you to pick up on the 03/02 but you never turned up. Not until 08/02 I contacted you again that you left this defective item in my premises unlawfully and I would be charging you for storage fees from the 08/02 and you will receive court notice(if the court sounds like a treat to you that for you to deal with. and I never agreed to any shipping fees for a faulty item which hurt me which I told my bank the very first day. Anytime I mention bank and court I get response immediately but if i tell them to pick up they ignore. I told my bank of all the sctraches and the colour and the sharpness of the item which hurt me this will be used as evidence so please don't sugar coat anything here. You have put my household in extreme stress and anxiety and inconvience. I do not threat anyone I only say nothing AND NOTHING BUT THE TRUTH. if mentioning bank and court makes you unease as you said in my email. You were aggressive towards me when I said I wanted to return and because the item was cheaply made hence the item cut me. and i told my bank about this. I will be getting the evidence and that is why I returned it and I have the right to that and you were also late as well on picking up. the person that emailed me today on the 11/02 said they wouldn't have returned my money at all. How come here you said you tested the product and its fine but you emailed me saying
that the item was damaged. Please you have given my family severe stress, anxiety and inconvience and name calling. I did not agree to pay any fees because I know my right and I informed extreme fitness which was in my email On the 31/01/2022 I have made a dispute with my bank and in less than an hour you said you can come pick it up. I said pick up on 03/02 in my email on the 01/02 but extreme fitness never showed up. Then on the 08/02/22, I mentioned I will be charging you for storage fees with the court notice as you have unlawfully left your defective item at my home and you answered immediately.
English is not my first language, i do not threaten anybody. It's all about money to you.This experience with extreme fitness shows the type of business I would avoid at all cost. Who wants this cheap drama. I have told extreme fitness not to contact me again and I have blocked them. I don't want to read things that are making me sad and feel bad about myself. This is causing me severe stress. My safety comes first your item was not safe to use which caused me harm hence the return. That is my honest and genuine review.

11 February 2022
Unprompted review
Extreme Fitness logo

Reply from Extreme Fitness

Really disappointed to hear this. We always go above and beyond to help our customers but we do not tolerate constant threats via email you have left us.

We arranged a return for you which you agreed to minus the return costs off the refund. Your original email also stated you wanted the return the item due to change of heart, there was nothing mentioned about any faults.

As our returns policy clearly states any unwanted products must be returned via the customers expense unless it was faulty. The product was not faulty as we have inspected and tested the item yet we still refunded you minus the collection costs.

Rated 5 out of 5 stars

Excellent company

Excellent customer service. My items arrived on time, and no high charges due to the pandemic. Being disabled I needed the items and they definitely have helped me on my weightloss journey

10 February 2022
Rated 5 out of 5 stars

Spot on

Spot on, I emailed asking for more details about choosing a barbell and you replied same day with useful info! Also grabbed Olympic metal plates from here and they're so nice, painted black and old school style steel ones that are wide. Would definitely use again if I needed more equipment and they have what I need.

9 February 2022
Rated 5 out of 5 stars

5 star customer service and products

Always great customer service and brilliant products. I have messaged on Instagram asking loads of questions and always get a timely, well written reply with all the info I need.

We have kitted out our home gym with loads of stuff and it’s been great!

9 February 2022
Rated 5 out of 5 stars

Cast Iron 2" Olympic Weights

Bought a selection of Cast Iron 2" Olympic Weights which arrived promptly even though it was in the first Covid lockdown. Weights were nice quality and had a great hardwearing finish

9 February 2022
Rated 5 out of 5 stars

Squat rack

Great products, arrived on time and I couldn’t be happier with the whole service.

9 February 2022

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