Can’t say enough good things about Extreme Kartz! Gave them my scenario, what I need the cart to do, and they provided excellent advice and kit/part numbers, etc!! Placed order, parts were delivered v... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This tinted windshield is a nice upgrade and has a great look to it, fit is pretty good and includes all new mounting hardware. It comes with the slotted vents and slider for air circulation. I opte... See more
The lead acid batteries in my Club Car were ready to be replaced and I wanted to make the conversion to lithium. I discovered Extreme Kartz online with great battery options and detailed information a... See more
Company replied
I was looking to convert my 2010 Club Cart Precedent over to Lithium Ion. My main concern was to pick a supplier that could help guide me through this process. Number one on my wants was a high qualit... See more
Company replied
Company details
Written by the company
We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.
Contact info
465 Highway 74 S, 30269, Peachtree City, United States
- 1-855-395-2789
- support@extremekartz.com
- extremekartz.com
4.5
Excellent
148 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The upgrade installed on my 2014 Club…
The upgrade installed on my 2014 Club Cart provided by Extreme Kartz was exceptional! One of the easiest installs I’ve ever performed ( minus the awkward position in lifting a 52lb motor)! All cables clearly identified a labeled and that with online instructions any novelist can complete this install in a day.
6 April 2026
Unprompted review
Reply from Extreme Kartz
Hey William! Glad the install went well and you are enjoying your upgrade! We can't wait to help you in the future!
Quick delivery and perfect fit on my…
Quick delivery and perfect fit on my Club Car!
24 February 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words! We strive for fast shipping and correct fitment with all our products! We can't wait to help you in the future!
Ordered a dot windshield
Ordered a dot windshield, arrived on time and was a perfect fit. Thanks guys.
Brian
3 April 2026
Unprompted review
Reply from Extreme Kartz
No problem Brian! We can't wait to help you in the future!
Quick shipping - great customer service
Quick shipping. Great customer service, had an issue with a product and they corrected the issue right away. Support these guys they will support you
24 March 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words Nick! We can't wait to help you in the future!
Great customer service and…
Great customer service and communication. The company sells great products but their customer service sets them apart. The do the little things you don’t expect, they called to let me know my item was delivered and to make sure I was satisfied. I am a returning customer and will be a future customer as well.
1 April 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the Kind words Don! It's always a pleasure working with you!
Disappointed When I ordered a body kit off the page…
When I ordered a body kit off the page with the silver body pictured, it defaulted and sent me a white one that cost me $240 in shipping to return. When I ordered the suggested dashboard, it defaulted to the dashboard for an. EZ-GO and I had to return that. This all took about two weeks. Now I am having trouble with the light harness and been trying to get that fixed for two weeks. Your website is vague and your customer service system is awful. I could go on but I think you get the point. Maybe you could help get the lights straightened out.
17 March 2026
Unprompted review
Reply from Extreme Kartz
Thank you for your feedback. We are sorry to hear this project has been frustrating.
We do want to clarify a few important points for accuracy. The selections for cart model, fitment, and color are made by the customer during the ordering process. Our system does not have the ability to “default” those selections on its own. We work hard to be thorough in how fitment and color options are presented, but it is ultimately the customer’s responsibility to carefully review those selections before checkout to ensure the correct options have been chosen.
For customers who are unsure, we also have staff available and willing to help make sure an order is placed correctly through email, phone, chat, and text before the order is submitted.
We also want to note that, although return shipping was involved, we waived the restocking fee on the returned body kit and components as a courtesy.
Regarding your comments about our website being vague and our customer service system being awful, we do take that feedback seriously. At the same time, we want to be clear that our team works very hard to respond quickly and thoroughly. We consistently get back to customers within a few hours, and at most within 1 business day, which is a service standard we have worked diligently to achieve and maintain, even during busy season.
We have also spent the last two months actively working with you across multiple issues tied to this project. Most recently, with the light kit, this issue has not been ignored. Our team has remained involved and has continued working with the manufacturer’s technical support to help troubleshoot the install. We reviewed the photos provided, obtained updated wiring guidance from the manufacturer, passed that information along, and continued following up after the first recommendation did not resolve the issue. Based on the most recent updates, the running lights and turn signals were functioning, while the headlights were still not, and we were actively continuing the troubleshooting process from there.
We absolutely understand how frustrating it is when a project does not go as smoothly as expected. However, it is important to note that we have spent significant time over the course of two months assisting with these concerns, coordinating support, and working toward a resolution.
We agree that the priority is getting the lights straightened out, and we remain committed to helping do that.
With regard to the light kit, this issue has not been ignored. Our team has remained involved and has continued working with the manufacturer’s technical support to help troubleshoot the install. We reviewed the photos provided, obtained updated wiring guidance from the manufacturer, passed that information along, and continued following up after the first recommendation did not resolve the issue. Most recently, we were still actively working through the next steps after learning that the running lights and turn signals were functioning, but the headlights were not.
We absolutely understand how frustrating it is when multiple parts of a project do not go as smoothly as expected. At the same time, it is important to be clear that we have spent significant time over the last two months assisting with these concerns, coordinating support, and trying to help get everything resolved.
We agree that the priority is getting the lights straightened out, and we are continuing to work toward that resolution.
1st time customer and I'll be back!
This was my first time using Extreme Kartz and I was very happy with the service, the wide selection of parts available, competitive pricing, and knowledge of customer service reps.
23 March 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words George! We try to keep up to date with our catalogue breadth! We can't wait to help you in the future!
Good product, Seller stands by their product
Good lift kit, Didn't come with plate pictured but seller made it right. Would purchase from again
18 March 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words Wayne and I am glad we were able to make it right! We can't wait to help you in the future!
Very Pleased with Extreme Kartz from A-Z
From my initial sales contact, through ordering and delivery and tech support, I was very pleased with the entire process. I did a Bedrock Lithium battery upgrade to an older model EZGO Golf Cart. The cart runs well and I couldn't be happier with the results!
12 March 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words Susan and Mike! Glad you like our Bedrock Battery! If you need anything in the future we are here to help!
Great Golf Cart Store
Great selection of golf cart accessories at good prices. Ordered items arrived very fast and were as described. Will definitely save as a favorite!
20 February 2026
Unprompted review
Reply from Extreme Kartz
Thanks Wil! It was a pleasure helping you! We can't wait to assist with your future golf cart needs!
Lithium Battery Conversion
The lead acid batteries in my Club Car were ready to be replaced and I wanted to make the conversion to lithium. I discovered Extreme Kartz online with great battery options and detailed information about how to pick the right option for my cart situation. I had questions about my order and received almost immediate response from the Extreme Kartz team. I didn't need any other accessories at the time, but I noticed they have almost anything I would need for my Club Car and expect to return to them if I ever need anything for my cart.
31 December 2025
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words Anthony! It was a pleasure working with you and we can't wait to help you in the future!
Promptness or my order.excha nge went…
Promptness or my order.exchange went well, the windshield fit perfectly; however I should have had help with the cost of postage on the return.
26 March 2026
Unprompted review
Reply from Extreme Kartz
We are glad we were able to get your issues resolved! If you need anything in the future don't hesitate to reach out!
Where is my order
Where is my order? Supposedly delivery was 3/17 to 3/22.
21 March 2026
Unprompted review
Reply from Extreme Kartz
Hey Michael - totally get that this is frustrating. I saw your message from over the weekend and just sent you an email about the hold up. Reply when you get the chance. Thanks! -Jonathan
Reply from Extreme Kartz
Thanks for the kind words! We try to stay update to date with the latest and greatest in Golf Carts and keep a large selection on the site!
Only place I could find this harness…
Only place I could find this harness adapter for my navitas controller and IQ wiring harness. So I was very excited when I came upon your website!!
20 March 2026
Unprompted review
Reply from Extreme Kartz
Glad you found what you are looking for! We can't wait to help you in the future!
Extremely Satisfied
Extreme is always very helpful and are quick to get my parts to me. Very professional and great to work with on the phone
6 March 2026
Unprompted review
Reply from Extreme Kartz
Hey Ken! Thanks for the kind words! We can't wait to help you in the future!
Awesome company with great response and…
Awesome company with great response and speedy delivery.
Great communication as well.
1 March 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words Peter! We can't wait to help you in the future!
Don't bother trying to buy something…
Don't bother trying to buy something from this company I've been trying to buy a seat for my golf cart and all I get is AI messages to buy more crap I've sent numerous emails texts with the phone number and they say it'll get back to you within 3 hours or 24 hours. They tell you to leave a voice message on their phone number but all you get is music how you supposed to leave a phone message when you're on hold. This must be another Young Person's company who thinks AI is going to take over customer service for them.
11 March 2026
Unprompted review
Reply from Extreme Kartz
Thank you for your feedback. We appreciate the opportunity to provide full clarity.
We do use AI as part of our support process, but it is not a replacement for human customer service. It is simply a tool that helps gather information efficiently before a ticket is placed into the hands of our team. In this case, your inquiry was handed directly to our Head of Customer Relations to ensure it was reviewed and handled by a real person.
We replied to each email sent and requested a valid phone number so we could contact you directly. We also returned every call we received from you, but unfortunately those calls were not answered. We were also unable to leave a voicemail because the voicemail box associated with the number that called us was full.
To clarify, our phone system does provide the option to leave a voicemail once the hold ends, and no voicemail was left regarding this matter.
In addition, when we requested a phone number through email, the number provided contained 11 digits, so we were unable to confidently use it as a valid callback number. Our email follow-ups went unanswered, while multiple new tickets were opened instead of replying to the active conversation, which made it more difficult to resolve the matter efficiently.
We want to be clear that our use of AI is intended to improve response efficiency and help us serve every customer as thoroughly as possible, not to avoid human interaction.
If you would still like assistance, please provide a valid phone number and a time you are available, and our team will be happy to help directly.
Got my product fast and perfect fit
Got my product fast and perfect fit. Customer service was excellent!
12 March 2026
Unprompted review
Reply from Extreme Kartz
Thanks for the kind words Sonia! We pride ourselves on our timely responsiveness! We can't wait to help you in the future.
Could/would not have been successful without great presale suppot!
Well, it goes without saying that the online ordering and delivery was as expected. I think they use Shop PAY for payment processing and in my experience is as solid and secure as Amazon, PayPal, etc. They used UPS for delivery and communications, and delivery performance was great and on par with what we have come to expect from online retailers. What made the Extreme Kartz experience special, and worthy of 5 stars is the presales support. May application for the product I purchased is supported but not common. Having contact with a great presale support team made the purchase and implementation great!
28 February 2026
Unprompted review
Reply from Extreme Kartz
Hey Albert! Glad to hear you had a great experience! Thank you for the review and we cannot wait to help you in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.