ExtStock Exchange Reviews 18

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Services
  3. Currency exchange service
  4. Investment service

Information provided by various external sources

ExtStock - Digital Asset Exchange


Contact info

  • Pump House Crescent, TW8 0HH, London, United Kingdom

  • extstock.com

You should know

2.8

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I used Extstock.us.com for nearly five…

I used Extstock.us.com for nearly five years before the platform went offline a few years ago, leaving me without access to my account. Recently, I learned that
I appreciate their assistance and am grateful for the effort they made to restore my account. This experience has helped rebuild my trust in the platform.Extstock.us.com is now operating again with a new support team at Extstock.us.com
After contacting support and completing the verification process, they helped me recover and merge my old account. The process was smooth, professional, and clearly communicated.

13 March 2026
Unprompted review
Rated 3 out of 5 stars

I had been a long-time Extstock user

I had been a long-time Extstock user, so when the platform suddenly went offline and I couldn’t access any part of my account, I was genuinely worried. My balances weren’t showing, the dashboard wouldn’t load, and it felt as if the entire exchange had disappeared overnight. I kept checking my BTC and USDT wallets, trying to log in repeatedly, but nothing worked. At one point, I truly believed my assets were gone.
For weeks I searched for answers and noticed many other users experiencing the same issue—no updates, no responses from the old support team, just complete uncertainty. It was one of the most stressful situations I’ve ever dealt with on a crypto platform.
Eventually, I discovered that Extstock had moved to a new system at extstock.us.com, created to help users recover their accounts and assets. I was skeptical, but I decided to go through the withdrawal and recovery process. I submitted my old account details, completed the verification steps, and waited without expecting much.
To my surprise, everything was straightforward. My identity was verified faster than I anticipated, and I soon received confirmation that my account data had been restored. Logging in and finally seeing my BTC, USDT, and other coins back in my wallet was an incredible relief.
The support team assisting me throughout the withdrawal process was clear, patient, and far more responsive than I expected. After thinking my assets were lost forever, recovering everything felt like a huge weight off my shoulders. I’m sincerely grateful that the recovery option existed and that the entire process ended positively after such a stressful experience

24 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM! please dont use this scammer company, you will never get any cents from this thiefs...

15 September 2020
Unprompted review
Rated 1 out of 5 stars

Exchange Cloud Limited and its…

Exchange Cloud Limited and its directors DISCOVERED recently that their corporate identity had been STOLEN and displayed on extstock.com. They know nothing about this website. Do not transact with extstock.com. It is a SCAM. We have checked details on whois.com and really surprised the Domain Registrar PDR Limited (Publicdomainregistry.com) and hosting company cloudflare.com are not doing anything about it despite several abuse complaints. All our premlinary investigation point the owner of the website to a Dr Dennie Beach - goafricaglobal.com based in New York.

13 July 2020
Unprompted review
Rated 1 out of 5 stars

Not withdrawing.

I sold HTX token that value is now $10. But i can't withdraw it. When i try to making withdraw request it say contact support center. I can't contact. Because, there is no way to contact them.
Don't use this platform.
I lost my money.

7 July 2020
Unprompted review
Rated 1 out of 5 stars

Won’t allow me to withdraw funds

Won’t allow me to withdraw my own funds.
Requested video of me holding ID and still can’t transfer my funds, due to a “security alert detected” I contacted their support like 50 times and no answer.
Totally a Scam.

29 May 2020
Unprompted review
Rated 1 out of 5 stars

ExtStock is a SCAM - Stay Away!

STAY AWAY FROM
@extstock
THESE GUYS ARE A BLOODY SCAM! They have blocked my acct even though I completed the security verification. Last week they asked for a video of me holding my ID card & I gave it, but my account is still locked & I'm not allowed to withdraw MY OWN funds!!..

19 May 2020
Unprompted review
Rated 1 out of 5 stars

Scam exchange

It's totally a fake exchange guys never deposit your amount in this platform coz it has fake volume, fake liquidity everything is fake so if you don't want to loose your money then simply don't deposit over here coz I lost all of my Zcash coins over here.It's totally a scammed platform.

27 April 2020
Unprompted review
Show reviews in all languages. (18 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look