Eye Clinic London Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, welcoming, and dedicated to providing wonderful and attentive care throughout every single visit. Many people note that the team creates a deeply comfortable and reassuring environment that makes every single patient feel completely relaxed and valued during their appointments. Consumers consistently highlight the exceptional professionalism, warm personal manner, and thorough explanations given by the doctor during all consultations and medical procedures. Reviewers frequently describe truly life-changing results and successful treatments that have greatly improved their vision, giving them immense gratitude and supreme confidence in the quality of care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their warm, professional, and reassuring... See more

Service

Consumers find service to be positive, highlighting high standards of medical care and expertise. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extreme... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so gl... See more

Company replied

Rated 5 out of 5 stars

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and char... See more

Company replied

Rated 5 out of 5 stars

Amazing care and such obvious commitment from Dr Hamada and his team. For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will... See more

Company replied


Company details

  1. #2 of 19 best companies in Eye Care Clinic

Information provided by various external sources

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

The best eye clinic

The best eye clinic . The staff are friendly and doctor hamada is a very good doctor and professional.

23 June 2025
Eye Clinic London logo

Reply from Eye Clinic London

Dear Khadija,
Thank you so much for your kind words and thoughtful review. We are truly grateful that you found our clinic welcoming and professional, and that you had a positive experience with Mr Hmada and our team.
Your support means a lot to us, and we are always here should you need any help in the future.
Warm Regards,
Eye Clinic London Team

Rated 5 out of 5 stars
Eye Clinic London logo

Reply from Eye Clinic London

Thank you, Jackie for taking your time to leave a review. It means the world to us.

Best Wishes from Eye Clinic London Team

Rated 5 out of 5 stars

A year of research for this level of doctor

Mr. Hamada is the best specialist ever. We’ve spent a year to find the surgeon of this highest level and experience for our 6-years boy. Mr. Hamada kept the sight on both eyes of my son. I can find the words to say thank to him. Due to his experience he managed to create an option for the thinnest cornea ever and to see it the way it will be stable. If you come to Eye Clinic of London, be sure that you are in the best hands ever!

19 May 2025
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Reply from Eye Clinic London

Thank you Viktoriia,

It has been an absolute honour to be a part of your child's journey to see! We are very grateful for putting your trust in us and we hope that Nikita will have a childhood full of joy, fun and laughter! Vision is the best gift in life and we are over the moon that we could help you achieve that.

Warm Wishes from Eye Clinic London Team

Rated 5 out of 5 stars

Love the whole team

Love the whole team
gabby has been amazing and I would never seen another eye surgeon than Dr Hamada

23 June 2025
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Reply from Eye Clinic London

Thank you so much Katie.

It is always a pleasure to see you at our clinic. And thank you for trusting us with your eyes and your family members eye health over the years.

Warmest Wishes from Eye Clinic London Tem

Rated 5 out of 5 stars

Mr Samer Hamada has been excellent and…

Mr Samer Hamada has been excellent and we are very pleased with the treatment and follow-up appointments. Very pleasant staff. Coffee has been good

24 February 2025
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Dear Dinesh,

Thank you for your kind words.

It is always a pleasure to have you and your family in our clinic.

Should you ever need anything, we are only a phone call away.

P.S. Thanks for reviewing our coffee too! Next time please try our cookies!

Best Wishes,
Eye Clinic London

Rated 5 out of 5 stars

Brilliant courteous consultant

Mr Hamada is courteous and knowledgeable. He listened carefully to what I said and then after he had examined my eyes went through point by point telling me what he recommended. My eyes were so inflamed and uncomfortable and the measures he proposed made a quick impact. I thought he was excellent.

12 February 2025
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Reply from Eye Clinic London

Dear Clare,

Thank you so very much for your honest and kind words and for taking the time to share your experience.

We are delighted to hear that Mr Hamada's care and recommendations made such a positive impact on your eye health. Providing thorough, compassionate, and most importantly effective treatment is always our priority, and it's wonderful to know that you felt listened to and supported.

It was a pleasure to have you at Eye Clinic London, and we truly appreciate your trust in us. If you ever ned anything in the future, please don't hesitate to reach out.

Best Wishes,
Eye Clinic London

Rated 5 out of 5 stars

Exceptional Care and Expertise

Our family will forever be grateful to Mr. Hamada and his incredible team for the outstanding care and expertise they provided during my daughter's stem cell transplant. From the very first consultation to the post-operative follow-ups, Mr. Hamada demonstrated not only exceptional surgical skill but also deep compassion and dedication to his patients.

His thorough explanations, patience, and willingness to answer all our questions reassured us throughout the process.
The entire team was equally remarkable—professional, kind, and always ready to support us with warmth and efficiency.

Thanks to Mr. Hamada’s expertise, my daughter received the best possible treatment, and we couldn’t be more thankful for the care she received.

I wholeheartedly recommend Mr. Hamada and his team. He is truly the best in his field!

27 January 2025
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Reply from Eye Clinic London

Dear Effie,

Your heartfelt words truly mean the world to us. We are deeply grateful for the trust you placed in Mr. Hamada and our team during such an important journey for your daughter. Knowing that we could provide not only expert care but also reassurance and support throughout the process is incredibly rewarding.

It has been a privilege to be part of her treatment, and we are so pleased to hear that she received the best possible care.

Please send her our very best wishes—we hope she continues to do well. If there is ever anything we can do for you or your family in the future, we are always here.

Warmest Wishes,
Eye Clinic London

Rated 5 out of 5 stars

Lens Replacement Surgery

Dr Samer Hamada and his team were all very kind and extremely helpful.
The consultation was highly informative and reassuring. My questions and concerns were answered fully and clearly. The team were very efficient in returning calls, and correspondence. I found the whole team to be flexible and understanding.
On the day of the procedure I was a little anxious and nervous. The staff were kind and reassuring and did not rush me. They were very attentive.
As promised, I received a follow-up call the next day to check on my well being.
My check up the following week was thorough and pleasing. Even when I experienced a minor issue, the team were extremely helpful and Dr Hamada managed to squeeze me in with an additional appointment. He was able to deal with the issue fully and expediently.
On the whole, I found the clinic to offer an excellent service, whilst being highly accomodating and efficient. I would definitely use them again and would highly recommend them to others.

28 January 2025
Eye Clinic London logo

Reply from Eye Clinic London

Dear Sheila,

Thank you for such kind words. You have been a great patient.

We are so thrilled with the results in your vision and overall eye health you've achieved after the lens replacement surgery (RLE) and we hope that the results will keep amazing you.

This is a lifechanging surgery for many patients, and we are grateful that you chose Eye Clinic London to be a part of this journey.

Warm Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

my MGD problem

I am very happy to have met Dr.Hamada n Stephenie.B4 that.my dry eyes were so bad that made me depressed n felt hopless.Everyday my eyes were gritty n hurting .Since I attend Dr Hamada's clinic n had 5 IPL with expression of my glands.my MGD problems have been solved a lot.i must say Stephenie is very professional. She does the expreesion in great detail.very careful.gentle n very reassuring all the time.She is avery good practitioner. Dr.Hamada is an expert.Both of them help me out in my miserable days of dry eyes.i can lead a normal life now.Thankyou so much for their profession, patience n care.on top of that the whole staff team is very kind n marvelous .I will agree that if u have same problem like me.don hesitate to visit their clinic.Thankyou .Regards from Mei KoHo

6 February 2025
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Reply from Eye Clinic London

Dear Mei Mei,

We are so grateful for your review and so delighted with the kind words you've shared about Eye Clinic London.

We will continue to help other patients suffering from dry eye disease to eliminate the symptoms, give them the best aftercare advice and get their normal lives back.

Warm Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

Follow-up procedure

This was for a follow-up procedure and the experience matched my previous visit.

2 December 2024
Eye Clinic London logo

Reply from Eye Clinic London

Dear Duvie,

Thank you for your review and for trusting us with your eyes!

We wish you all the best in the forthcoming future.

Eye Clinic London Team

Rated 5 out of 5 stars

I had an excellent experience at the…

I had an excellent experience at the Eye Clinic London. Mr Hamanda is thoughtful, caring and a wonderful surgeon. The staff do their very best at all times to help and guide the patient. A truly excellent clinic.

3 December 2024
Eye Clinic London logo

Reply from Eye Clinic London

Dear Cherry,

Thank you so much for taking your time to leave us a review.

Thank you for trusting us with your eye health.

We wish you all the best!

Eye Clinic London Team

Rated 5 out of 5 stars

HANWELL EYE CARE CENTRE

I've been attending this eye care centre for as long as I can remember. All the staff are ready helpful with advice and friendly. I always see Tanveer who is lovely. I feel comfortable and confident with this practice.
I had my new glasses within a week. I have no problem in recommending this centre.⭐⭐⭐⭐⭐⭐

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Dr Hamada - dry eye specialist

Dr Hamada and his team quite literally saved my life. I started suffering with sever dry eyes out of nowhere after long COVID 2 years ago. I could barely do anything apart from lying in bed with closed eyes. I went to 3 ophtalmologists who examined me for a few minutes and all gave me the standard treatments of warm compress and steroid drops, which made things worse.

Then I found that Dr Hamada and his clinic specialise in dry eye treatment. I made an appointment. I was examined thorougly and listened to compassionately. He immediately saw that I had ocular rosacea, which was why heated compresses were making things worse. He recommended IPL, which I have been having with Stephanie. I cannot stress how attentive and thorough every single treatment has been. After 6 sessions I was back to 80-90% (dry eye sufferers know the success this represents. Now i have single top-up treatments 6-9 months apart.

I have recommended Dr Hamada and his team to all my family and friends, as he is a surgeon who treats multiple conditions.

22 October 2024
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Dear Antoniya,

Thank you so much for sharing your story and for your kind words. We are truly grateful to have been able to help you find relief and improve your quality of life.
Mr Hamada and his entire team are dedicated to providing compassionate and thorough care, and it means a great deal to know that our approach made a difference for you.
Your recomendations and trust in us are deeply appreciated.
We're here to support you every step of the way, and we look forward to continuing to care you, your friends and family in the future.

Warm Regards,

Eye Clinic London Team

Rated 5 out of 5 stars

very efficient

very efficient

21 June 2024
Eye Clinic London logo

Reply from Eye Clinic London

Dear Rita,

Thank you for taking your time to leave a 5 star review for us.

Please get in touch with us if you ever need assistance or have any questions.

We wish you continued good health and a clear vision.

Sincerely,
Eye Clinic London Team

Rated 5 out of 5 stars

Thank you Eye Clinic London!

I cannot praise Eye Clinic London enough. I have undergone IPL treatment for dry eyes and recent bilateral cataract surgery. As a highly anxious person I have asked every question imaginable. They have replied to this onslaught with utmost patience and professionalism. Mr Hamada’s skills as a surgeon are well-documented. However, it is his empathetic and reassuring manner which makes him outstanding. During surgery he explained every part of the procedure and his calm manner helped me to relax. Now onto Ali- the Operations Manager. I don’t know what I would have done without him. He has replied to my numerous emails and phone calls with such patience and cheeriness - going above and beyond to get the answers to reassure me. And finally not forgetting Stephanie who treated me with IPL prior to surgery and gave such good advice for dry eyes.
There is no way I could have managed without this team - thank you all so much.

12 June 2024
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Reply from Eye Clinic London

Dear Janine,

We greatly appriciate you taking your time to leave such a positive review.

We are delighted that your bilateral Cataract Surgery went well and that you are happy with the outcome.

Our team team strives to deliver exceptional care, and your kind words are highly appreciated.

Please reach out if you have any questions or need any assistance.

Best Wishes for your continued good health and clear vision!

Sincerely,
Eye Clinic London Team

Rated 5 out of 5 stars

Life-Changing Surgery

Everyone in Mr Hamada's team is entirely professional and friendly. It's a very big deal to decide to have eye surgery, but I felt entirely confident about taking this step thanks to their approach. I didn't really appreciate how my vision had deteriorated until I had bi-lateral lens replacement, and now I can see everything in sharp focus again.

17 May 2024
Eye Clinic London logo

Reply from Eye Clinic London

Dear Lesley,

Thank you so much for taking your time to share your experience with us.
We are very grateful for you trust in Eye Clinic London and Mr Hamada.
And we are thrilled to hear that your bilateral Cataract Surgery went smoothly and that you are pleased with the results.

Wishing you continued clear vision and a good health.

If you have any further questions or need our assistance , please don't hesitate to reach out.

Warm Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

Great experience

I visited Dr. Hamada’s clinic for my long-standing issue with dry eyes. Right from the start, Dr. Hamada was incredibly patient and attentive. He really took the time to listen to my story, diving into every detail. He asked all the right questions, which showed me he was fully committed to understanding my situation.

Dr. Hamada conducted a thorough examination using a slit lamp and also checked my meibomian glands. He went further to do all necessary imaging to get a complete picture of my eye health. With all this information, he was able to diagnose my condition accurately and provided a clear, effective management plan for my chronic dry eye disease.

Two months after following Dr. Hamada’s advice, I’ve seen a huge improvement in my eyes. They feel so much better now, and I’m grateful for his expertise and the personalized care he provided. I wholeheartedly recommend Dr. Hamada to anyone struggling with dry eye issues. His approach and treatment truly made a difference for me.

8 March 2024
Eye Clinic London logo

Reply from Eye Clinic London

Dear Maria,

Thnak you for your kind words and for sharing your experience.
We are also pleased to hear that Mr Hamada's approach and personolised care have made a meaningful difference for you. It's always our goal to thoroughly understand and address our patients' needs, and we are grateful for the opportunity to support your journey towards better eye health.
Your recommendation means a lot to us, and we look forward to continue to provide you with attentive care.

Warm Regards,
Eye Clinic London

Rated 5 out of 5 stars

From the first conversation with the…

From the first conversation with the secretary to the nurses at the hospital then the procedure done by Dr Hamada I always felt very confident with how they explained everything to me especially as I was worried about the procedure. The nurses were exceptional reassuring me and holding my hand through the procedure made me able to cope with everything.

4 August 2023
Eye Clinic London logo

Reply from Eye Clinic London

Dear Maggie

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear about your satisfaction with the treatment and it's been our pleasure to support you through your journey.

Best wishes

Eye Clinic London Team

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