Eye Clinic London Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, welcoming, and dedicated to providing wonderful and attentive care throughout every single visit. Many people note that the team creates a deeply comfortable and reassuring environment that makes every single patient feel completely relaxed and valued during their appointments. Consumers consistently highlight the exceptional professionalism, warm personal manner, and thorough explanations given by the doctor during all consultations and medical procedures. Reviewers frequently describe truly life-changing results and successful treatments that have greatly improved their vision, giving them immense gratitude and supreme confidence in the quality of care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their warm, professional, and reassuring... See more

Service

Consumers find service to be positive, highlighting high standards of medical care and expertise. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extreme... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so gl... See more

Company replied

Rated 5 out of 5 stars

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and char... See more

Company replied

Rated 5 out of 5 stars

Amazing care and such obvious commitment from Dr Hamada and his team. For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will... See more

Company replied


Company details

  1. #2 of 19 best companies in Eye Care Clinic

Information provided by various external sources

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This very friendly clinic has made a…

This very friendly clinic has made a huge difference to my care. I highly recommend Samer and his team.

8 March 2022
Eye Clinic London logo

Reply from Eye Clinic London

Dear Ashley

Thank you for your 5 star review.

Its great to know we have made a different to your care.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

A review

Mr Hamada and his team...Joanna and Muneeta are always there to help. They respond quickly to emails, they are caring, kind, thoughtful, and they listen. Mr Hamada is always finding ways to treat my quite severe Dry Eye Disease, an ongoing condition. I would thoroughly recommend Eye Clinic London.

7 March 2022
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Dear Dorothy

Thank you very much for your 5 star review and kind words.

Its a pleasure for the whole team to look after you.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Four years of care

I have been under the care of Mr Hamada for about 4 years now. He has done some excellent work on my eyes that has changed my life. I thoroughly recommend him.

4 March 2022
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Reply from Eye Clinic London

Dear Keith

Thank you so much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Dr Samer is very professional

Dr Samer is very professional, he runs all the tests to tell you straight away what is causing your symptoms, he even took some pictures of what he is seeing using the eye machine, and then explained to me what I am suffering from. i would recommend him if you suffer from RCA

22 February 2022
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Reply from Eye Clinic London

Dear Customer

Thank you for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Best eye clinic

Best eye clinic I have been to. Staff members work really hard and support you whenever you need it, even for after care! Recommended!

22 February 2022
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Reply from Eye Clinic London

Dear Pai

Thank you so much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Great care and treatment from Mr…

Great care and treatment from Mr Hamada, his PA Joanna and the rest of his team. He is a fantastic specialist and I would highly recommend him to anyone considering corneal or cataract surgery.

15 February 2022
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Reply from Eye Clinic London

Dear PJ

Thank you very much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

I would highly recommend Mr Hamada

I would highly recommend Mr Hamada . All the staff there have been very helpful/professional and answered all my questions and explained everything to me .they done every test possible.I'm very happy as I finally have a diagnosis of my eye condition and have started treatment thank you so much .

4 February 2022
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Reply from Eye Clinic London

Dear Simone

Thank you so much for your 5 star review and recommendation.

Its great to hear you finally have a diagnosis.

Thank you for choosing Eye Clinic London.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Excellent

Unbelievable result. Very Happy

3 February 2022
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Reply from Eye Clinic London

Dear PA

Thank you very much for your 5 star review.

We are delighted to hear you have such amazing results.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Great Service 100% I would recomend

Great service all the way through, all the staff are professional and listen to all your questions.

14 January 2022
Eye Clinic London logo

Reply from Eye Clinic London

Dear James

Thank you for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

My experience at Eye Clinic London

My experience at Eye Clinic London was extremely good. All the team were very professional and polite. I was there for my initial consultation and I can say for sure that nothing was left out. I had every test and scan imaginable along with a thorough examination from the onsite optometrist and Mr Hamada himself where I could discuss my specific needs. I'm now awaiting my detailed action plan which I have full confidence in, thanks to the level of professionalism I received on my visit!

17 December 2021
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Reply from Eye Clinic London

Dear Cameron

Thank you very much for your 5 star review.

We're pleased to hear your consultation went so well and we look forward to getting your personalised and detailed action plan over to you and to help your eyes.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

I would highly recommend Mr Samer…

I would highly recommend Mr Samer Hamada at eye clinic london. All the staff there have been very helpful/professional and I'm happy with the progress of my eye condition.

18 November 2021
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Dear Sajan

Thank you for your 5 star review and recommendation.

Its great to hear you're happy with the progress of you eye condition.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

This is the second occasion that I have used the Eye Clinic

This is the second occasion that I have used the Eye Clinic. I always feel I’m putting myself in safe hands with Mr Hamada. I feel confident and fully informed at all stages of the procedures. The eyes are so precious and the thought that anything could potentially go wrong is a horrific thought. Mr Hamada has had many years of experience in corneal surgery and I fully trust him to ensure the best possible outcome for me. He is a kind and engaging man and takes everyone fully through the procedures they will be undertaking.

22 October 2021
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Reply from Eye Clinic London

Dear Cressida

Thank you very much for your 5 star review and kind words.

We are pleased to hear you feel in safe hands with Mr Hamada and thank you for choosing to use us a second time.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Professional and easy to arrange

We arranged a consultation and within a couple of weeks we had organised and received surgery for our son; he needed both eyes treating and we are so pleased with the results.

Yes it was painful afterwards but only for a few days and the team really looked after us; even over a weekend.

Thank you to everyone

10 October 2021
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Reply from Eye Clinic London

Dear James

Thank you so much for your 5 star review.

We are so happy you are pleased with the results and it was was pleasure looking after you.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Mr Hamada and his Team are the best of the best!

From start to finish I received the best possible care from Eye Clinic London. First contact was with Joanna, Mr Hamada's PA and right arm! Joanna was helpful, responsive and there was not a question she could not answer, Joanna is simply amazing. My first meeting with Mr Hamada instantly confirmed I was in safe hands. My surgery went like clockwork. I wasn't in the least nervous as I knew I had the best of the best. I had Refractive Lens Replacement to correct my eyesight and deal with early stage Cataracts. I now have better than 20/20 vision and will be forever grateful to Mr Hamada and his team. I would recommend Mr Hamada and his team in a heartbeat. Thank you for giving me back my eyes!

8 October 2021
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Reply from Eye Clinic London

Dear Annie

Thank you so much for your 5 star review and recommendation.

We are thrilled we have been able to correct your eyesight and that you now have better than 20/20 vision. It was a delight for the whole team to look after you throughout your journey with us.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

The service I received was impeccable

The service I received was impeccable. From the initial telephone call to the final discharge. Mr Hamada and his team were professional, thorough and helpful throughout.

As for the clinical result of the procedure: an absolute life changer and crystal clear vision which I thought I would never regain. I would recommend the Eye Clinic London to anybody in need of eye surgery.

26 September 2021
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Reply from Eye Clinic London

Dear Lynne

Thank you very much for your 5 star review and recommendation.

We are delighted that you have had a great experience with us and we are so pleased to have been able to give you your sight back.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Nice clinic and staff

Nice clinic and staff, I was told quite clearly about my condition and what could be done.

3 September 2021
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Reply from Eye Clinic London

Dear Roy

Thank you for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Meibomian Gland Dysfunction

I have struggled for a long time to find somewhere that can help me with blocked Meibomian Glands. Following IPL treatment with Mr Hamada, I arranged to visit every 2 months to assess my eyes and express the glands. Along with good advice from the team, my condition has improved and I am pleased to say that I do not now have to attend for treatment as frequently.
The staff are always very helpful and appointments arranged at a time convenient for me.

7 August 2021
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Reply from Eye Clinic London

Dear Mrs Darg

Thank you very much for your 5 star review.

We are pleased we have managed to improve your condition for you.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Thank you to Mr Hamada and his team for…

Thank you to Mr Hamada and his team for my lens replacement. Extremely happy with the results and professional treatment.

25 July 2021
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Reply from Eye Clinic London

Dear Kathy

Thank you for your 5 star review.

We are really pleased you are so happy with your results and treatment.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

I Saner Hamada and his team

I would definitely recommend going for a consultation with Samer Hamada and his team, including Joanna his PA. I found them to be excellent and I am extremely satisfied with my treatment - lens replacement meaning no more glasses for me. Abs this is following laser treatment 25 years ago ( from another practitioner ) that worked at the time but intimately resulted in me having to wear glasses for both distance and reading . Not any longer ! A superb experience with MR Hamada.

16 July 2021
Eye Clinic London logo

Reply from Eye Clinic London

Dear Gary

Thank you so much for your 5 star review and recommendation.

We are delighted you are so satisfied with your treatment with us.

Best Wishes,

Eye Clinic London Team

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