Eyekeeper Reviews 

782
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers had a great experience with this company. Satisfied customers frequently praise the exceptional overall quality, comfortable daily fit, and stylish appearance of the reading glasses available on the platform. Many people also appreciate the helpful customer service representatives who quickly resolve product concerns and ensure that replacement packages arrive safely. However, some people mentioned that delivery times can sometimes be quite long and delayed depending on the international shipping origin. Others noted that certain frames experienced unexpected durability issues, including broken connecting mechanisms or loose components after brief periods of regular daily use.

What people talk about most

Product

Consumers find product experiences to be mixed, as many reviewers praise the awesome reading quality, wide... See more

Quality

Users describe ambiguous interactions with quality, noting that some items are well made, durable, and... See more

Order

People report ambiguous experiences with order, noting that while some consumers received their items quickly... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some orders arrived promptly as... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful support teams that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My favorite glasses are wonderful. They look good on me and more importantly they sit light on my face. Un fortunately, because they are so light, they are easily broken. This logical consequence s... See more

Company replied

Rated 4 out of 5 stars

Good pair of eyeglasses. Would like to have more magnification choices. Sunglasses had to ship from China so took longer than other options but were of good quality once they arrived.

Rated 4 out of 5 stars

I bought 2 pairs of reading glasses with different corrections for each eye. The reading quality in each eye was awesome, however, the first set broke at the connecting mechanism above my nose.

Rated 4 out of 5 stars

Better than most every reader I have used, these are well made, comfortable, and they stay on your face. Had the delivery been a bit faster, I would have given them that fifth star. Highly recommended... See more


Company details

  1. Glasses store
  2. also in
  3. Sunglasses shop

Written by the company

Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !


Contact info

3.9

Great

TrustScore 4 out of 5

782 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(782)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Keep in mind: Coming from China

Keep in mind: glasses are coming from China. If I had known, I would never have ordered. The only address I found on the site was (I think, New Jersey).
I loved the frame styles. Although the frames are smaller than they appear on reviews. I have a small face, so the fit wasn’t that disappointing.
I was concerned they might be too big.
The problem is the lenses. The lenses are of very poor quality. I ordered a stronger pair of reading glasses from my present pair, but still had to put on two pair to read.
They felt a bit off. I ordered another pair less in strength for distance vision. Unfortunately sometimes it look’s slightly blurry. I didn’t have this issue with my other reading glasses.
I didn’t like the style of the glasses I already had, and this is why I bought new frames.
I’m not a hundred percent on board with Eyekeeper products. Probably will not order again, and if you are someone who wishes to return an item it’s probably going to be disappointing as well.
Update:
Given the length of time I have been wearing the readers: I absolutely love the frames and are as comfortable as frames can be. There’s no way of getting away from the discomfort of frames no matter where you buy them. I feel that these could work well for someone else.
I’m still confused about the lenses and I do not like that they come from China

23 October 2025
Unprompted review
Eyekeeper logo

Reply from Eyekeeper

Dear Customer,
We apologise for the unpleasant shopping experience.
We have contacted you via email to communicate with you about this issue.
You can also contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!

Kind regards,
EYEKEEPER

Rated 5 out of 5 stars

Excellent specs

The glasses are good. Great selection, good quality, durable (so far), and reasonably priced. As a new wearer of reading glasses I am grateful to have a pair in every room.

25 September 2025
Rated 5 out of 5 stars

I love Eyekeeper

I love Eyekeeper! I wear readers and because of Eyekeeper I can have an array of colors and styles to suit every mood!

Good quality, look just like the pictures, and arrive in great condition and timely!

2 October 2025
Rated 4 out of 5 stars

Went effortlessly ordering was nice and…

Went effortlessly ordering was nice and easy 6/8days my only complaint is with the delivery driver company dropped my delivery and left it on the ground floor I live on the 3rd floor thank goodness I have good neighbours there’s a lift so the driver needs to sort it out and use the lift simple 🤷‍♂️

2 October 2025
Rated 2 out of 5 stars

Great service but………..

I sent my eye prescription along the glasses/frames I requested
Received my glasses back
I wear contacts during the day
These new glasses I can’t wear them as it makes my viewing all narrow and gives me a headache
I also requested my new glasses to have a Yellow tint in them , similar to the reading glasses I bought from them, it didn’t have that.
Personally I wouldn’t buy from them again. This is just my experience and opinion

25 September 2025
Eyekeeper logo

Reply from Eyekeeper

Dear Customer,
We apologise for the unpleasant shopping experience.
We have contacted you via email to communicate with you about this issue.
You can also contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!

Kind regards,
EYEKEEPER

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