Eyesfav Reviews 

129
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers had a great experience with this company. Customers frequently mention that the contact lenses are exceptionally comfortable, remarkably soft to wear all day long, and very easy to apply. Consumers also love the wide selection of vibrant, natural-looking colors that perfectly complement various makeup looks, everyday styles, and special cosplay events. Some reviewers were notably not happy with order fulfillment, noting long shipping delays, lack of tracking updates, or receiving completely incorrect colors. Some people also felt that customer service was completely unhelpful and dismissive when trying to resolve these frustrating delivery and product issues.

What people talk about most

Product

People report positive experiences with product, highlighting that the lenses are incredibly comfortable,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and quick... See more

User experience

Customers consistently note positive experiences with user experience, sharing deep satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers noting helpful accessories... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The contact lens last longer than most that I've used and they're all so comfortable and natural looking! I don't find irritation at all and most of the time I don't even feel like I'm wearing one. My... See more

Rated 5 out of 5 stars

EYESFAV is one of the best places I’ve recieved contacts from because they not only ship your item out quickly but their lenses in particular are very comfortable and hold up well. I highly recommend... See more

Rated 5 out of 5 stars

So comfortable ! I try a lot of contacts and these don't make my eyes feel itchy or uncomfortable. Lots of variety in their website and customer service is really good

Rated 5 out of 5 stars

I love how they shipped my package real quick. The wide selection is awesome including lense for regular everyday wear and cosplay. My fav pair is Vera Blue and Mirage Brown. Try them, you will love... See more



Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(129)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shortly after my placing my order and…

Shortly after my placing my order and never receiving it, I had fraudulent charges on the card I used to order these fraudulent contacts. The charges were from apple.com. I have an Android phone and have never used apple.com. I had to cancel my card and get a new one. You have been warned, don't use Eyesfav.com. I ended up ordering from Solotica. I received my order 8 days after placing my order & loving my color contacts..❤️

28 April 2025
Unprompted review
Eyesfav logo

Reply from Eyesfav

We take the protection of our customers' personal information very seriously and assure you that no private details are ever shared or misused under any circumstances. If you have any doubts, we encourage you to verify directly with your card issuer or bank.

To help us investigate this matter properly, please provide valid proof to support your claim. If you are unable to do so, and continue to make accusations in a public setting, we reserve the right to retain all relevant records and forward them to our legal team for further action.

Kindly provide your order number and the full name used for the purchase so we can look into your case thoroughly. Without this information, we have reasonable grounds to believe this could be a defamatory act from a competitor. It is concerning that such serious allegations are made anonymously, without any verifiable identity.

We remain committed to transparency and protecting the trust of our genuine customers.

Rated 5 out of 5 stars

I loved them

I loved them. I received four pairs, and they're very pretty colors. I like that my eyes look bigger and more natural. I'll definitely buy them again.😍😍

29 March 2025
Rated 3 out of 5 stars

Bought 3 pairs only received 2 partially colored contacts

Update...customer service reached out to me to let me know the reason i had not received my other pair of contacts and offered a refund or send a pair. I asked that they refund me for the pair. They did refund the money and quickly... they also followed up again to let me know that they have refunded the purchase. Bought 3 pairs, only received 2...

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I personally love these i bought three…

I personally love these i bought three pairs and I am not disappointed. blue purple and grey ones all cover my dark brown eyes without a problem ... don't forget to buy cases for the lens once worn.. I would recommend this product

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Order NOT DELIVERED.

Order NOT DELIVERED.. Couriet delivered parcel to my building leaving it on the floor of the foyer. Parcel was not secure and was picked up by an unidentified person.
I chased the stolen parcel up with my Body Corp, with no luck.

Customer Service expect me to try and follow up on the parcel. When delivery was so poor. Leaving a parcel in a thoroughfare is not a secure delivery.

Customer service has been slow and not much help. Don’t waste your time or money.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

I always trust this brand because...

I always trust in this brand because I have had the best experience with their contact lenses (I believe I had more than 20 different models of these contacts because I love Cosplay Events). I find them very comfortable to put on and wear throughout the day and their customer service is very good. I recommend trying several lens sizes until you know which one is yours since this way the lens will adapt perfectly to your eye. One of the best brands I have tried and I can say that I have tried quite a few.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased and happy with…

I am extremely pleased and happy with my glasses. I have ordered their glasses twice now and everything has arrived perfectly and in perfect condition. The glasses fit me perfectly and the quality exceeded my expectations. I will definitely order more.

25 February 2025
Unprompted review
Rated 1 out of 5 stars

Card info used after buying contacts from them



If you use this company be careful shorty after using this company my card was used on Amazon!
I’ve never used Amazon a day in my life!
I don’t know what was ordered, but it was a small amount luckily in my phone was in my hand so I was able to catch it immediately and report it! 
Beware ‼️‼️‼️‼️‼️

20 February 2025
Unprompted review
Eyesfav logo

Reply from Eyesfav

Thank you for your message. We take security seriously and want to clarify that our systems are designed to protect customer information. We do not store or access sensitive payment details beyond what is necessary for transactions.

Without evidence, we cannot accept unsubstantiated claims. Please provide specific details or proof (e.g., transaction records or screenshots) to support your concern so we can investigate further.

We appreciate your cooperation.

Rated 5 out of 5 stars

I bought 2 sets of lenses

I was disappointed with my purchase BUT after expressing my concerns to the Administration they corrected the issue. I appreciate their professionalism and kindness.
It feels good to deal with a company who goes out of it's way to assure you full satisfaction. Thank you for addressing my concerns.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

These lenses are horrible!!

These lenses are horrible!!! I ordered the Medusa blue based on the photo, NOT EVEN CLOSE!!! Backs of lens are white so the color doesn’t blend with your natural eye color. Don’t waste your money.

15 January 2025
Unprompted review
Show reviews in all languages. (129 reviews)

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