Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, w... See more
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Simon was very friendly, knowledgeable, and detailed. Was open and honest throughout the whole eye test appointment. I would highly recommend.
Best eye test I have ever had (I’m 46) with everything explained in excellent detail and above all, an honest assessment that resulted in me being told I don’t need glasses (where other opticians may... See more
Good service but glasses not perfect. I was recommended a type of glasses after giving my requirements, unfortunately not sure what I was recommended did the job as explained by optician, does 2/3 but... See more
Company details
Contact info
38 Hepscott Drive, NE25 9XJ, Whitley Bay, United Kingdom
- 0191 2903393
- info@eyeworksoptical.co.uk
- eyeworksoptical.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Very informative and detailed
Very informative and detailed. Nothing like any eye test I've had before.
Great service
Full idiot proof explanations given throughout the eye test. No upselling of things not needed.
Simon was absolutely fantastic with my…
Simon was absolutely fantastic with my 7 year old. He was professional and friendly and really made an effort to make my son comfortable and he absolutely loved his eye test. Thanks again Simon.
Fantastic service
Fantastic service - very knowledgeable and able to put my nervous daughter at ease. Wouldn’t go anywhere else thank you!
Great service
Great service, Simon explains everything in great detail in a way that's easy to understand.
Excellent service 100% helpful eye test…
Excellent service 100% helpful eye test everything explained in detail. Such a friendly atmosphere. Cannot recommend it enough. Thank you so much.
Mike and Julie
Great service!!talked through the full…
Great service!!talked through the full process and made it extremely interesting visit. Throughly recommend
Amazing optician
Simon is fantastic. We all go to him now and I recommend Eyeworks to everyone! The kids love him as he puts them at ease and always makes them laugh. He is so knowledgable and has the latest technology to make sure your eyes get the best possible care. We wouldn't go anywhere else!
Very friendly
Very friendly. Thorough eye test and everything was explained in detail. Definitely recommend Eyeworks.
Friend & Informative
First time visiting and Simon was VERY informative and friendly. This gave me a good understanding of the health of my eyes and was reassuring.
Looking forward to my next visit
It is quite refreshing to meet Simon.
It is quite refreshing to meet Simon.
He instantly makes you feel welcome and relaxed. He talks you though the various tests, subsequent results and future plan for your eye health.
At no time do you feel rushed or just the next person on his list.
A professional service from start to…
A professional service from start to finish.
Pleasant experience
Very friendly experience and made to feel at ease and comfortable. Very informative. Everything explained in detail.
A very good eye exam
A very clever chap explained each step of the process and and answered all my questions in a way that was easy to understand. The surgery was neat, tidy and clean with very good equipment.
Fantastic experience from the minute…
Fantastic experience from the minute you walk through the door. Such a thorough examination and great experience. Everything was explained and shown to me at each stage.
Top class service from Simon
Top class service from Simon. I have been wearing glasses since I was about 38 and I am now 84. Simon has been my optician for roughly three years and I have never experienced such professionalism before. He helped smooth the path for my referral for two cataract operations which meant that I now only need glasses for reading (supplied, of course, by Simon). When I clumsily managed to detach one of the lenses from the frame of my new specs Simon speedily solved the problem with a minimum of fuss. I should also add that he is an absolute pleasure to deal with.
Excellent service
Excellent service. Very informative.
No hesitation in recommending this opticians.
Fantastically thorough eye test with…
Fantastically thorough eye test with explanations through the whole process. Thoroughly recommended.
Simon was (as always) very…
Simon was (as always) very professional, polite, timely & informative. I received a thorough eye examination including the use of ‘cutting edge’ optometrist technology to check the health of my eyes. Those results were visually shown to me and fully explained. Simon stocks a vast range of lovely frames and lens options and supported me in my decision making. Very happy indeed, great overall service and they should be with me in about a weeks time.
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