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Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more
Company replied
Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more
Company replied
I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more
Company replied
Company details
Written by the company
ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.
Contact info
London, United States
- ezbob.com
2.5
Poor
459 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Breath of fresh air
Anyone who has had to deal with the the high street Banks will find ezbob a breath of fresh air. Naturally, you still have to go through a process but response is fast and professional (thank you Ros) Cost may not be the cheapest but by the time the Banks have added on a raft of consultancy/arrangement fees the total cost is comparable
2 August 2016
Unprompted review
Reply from ezbob
Hi Chris,
Thank you for leaving your review with us and glad to be able to help you out, getting everything through quickly for you. If there is anything else you need, just let us know.
Loui
Customer Service Advisor
Reply from ezbob
Hi Ade,
Thanks for your review! Glad to hear you had a positive experience with us.
Loui
Customer Service Advisor
ezbob
excellent svc,despite being unable to access site after logging in,highly reccomendable
28 July 2016
Unprompted review
Reply from ezbob
Hi Arthur,
Thank you for leaving your review! Sorry to hear you had a slight hiccup with logging in, glad we got everything through for you. Let us know if there is anything else you need.
Jamie
Customer Care Manager
Quick, Easy and Professional Short-Term Financing
The application process was seamless. I would happily recommend EZBOB to any company needing short term finance.
28 July 2016
Unprompted review
Reply from ezbob
Hi Graham,
Thanks for the positive review, we appreciate it. Let us know if there is anything else you need.
Loui
Customer Service Advisor
Does exactly what it says 'on their site'
Gave an efficient, speedy response to my initial request with progress updates made regularly throughout.
Ezbob are easy to work with and thorough.
All in all a positive experience!
22 July 2016
Unprompted review
Reply from ezbob
Hi Diane,
Glad we were able to get everything through so quickly for you and our staff kept you updated throughout the process. If there is anything else you need, just let us know and thank you for leaving your review with us.
Jamie
Customer Care Manager
Easy to use. Great staff.
My husband and I found Ezbob very straightforward and easy to use. Helpful staff.
18 July 2016
Unprompted review
Reply from ezbob
Hi Claire,
Great to hear you found everything so straightforward. Let us know if there is anything else you need and thank you for your review.
Jamie
Customer Care Manager
Quick and easy to use.
From start to finish it only took 2 days.Very professional service.
13 July 2016
Unprompted review
Reply from ezbob
Hi Carl,
Thank you for leaving your review with us, great to hear you found everything easy and received great service. Let us know if there is anything else you need.
Loui
Customer Service Advisor
Does what it says on the tin
The ezbob process is clear, easy to navigate, efficient and fast.
12 July 2016
Unprompted review
Reply from ezbob
Hi Maurice,
Thank you for your review! If there is anything else you need, just let us know.
Loui
Customer Service Advisor
Reply from ezbob
Hi Matthew,
Thank you for your review, brilliant to be able to process so quickly for you. Let us know if there is anything else you need.
Loui
Customer Service Advisor
Quick and Efficient
I asked for a loan and got it in 24 hours with followups from them every few hours , good company and efficient service :)
8 July 2016
Unprompted review
Reply from ezbob
Hi Serge,
Thank you for your review. Glad we were able to get everything through so quickly for you and that our staff were keeping you up to date on everything! If there is anything else you need, just let us know.
Jamie
Customer Care Manager
Bloodsuckers
They said to me that I can have a £1000 loan for my company a year ago. They sent £900 finally taking a handsome £100 "setup fee" or something. So in the end I have to pay back £300 interest for lending me £900. These bloodsuckers are doing nothing. Good business model.
8 July 2016
Unprompted review
Reply from ezbob
Rotacios
I'm very sorry you feel this way.
We do not claim to be a low priced lender nor do we compete with bank rates. We also don't lend below £5k any longer.
We are able to make funding decisions quickly. The interest charges are clearly presented along with a repayment schedule before the loan is activated. We always allow all of our customers to pay early with no penalties, which reduces their interest costs. If we can help in any way please contact us.
Customer service
Easy and Pleasant Transaction
I have never took a loan before but had an easy experience (as long as you had attached certain documents). Feels reassuring that you can talk to their staff simply and honestly and get a fast answer back. I would recomend their service. Regards.
4 July 2016
Unprompted review
Reply from ezbob
Hi Frank,
Thank you for your review! Great to hear you've had such a positive first experience with you and I hope we can continue our relationship and help your business grow. If there is anything you need, just let us know.
Jamie
Customer Care Manager
Highly Recommended
I speak for myself when I say that I was greatly impressed by the high level of service provided by the Ezbob team. I had dealings with both Ros and Jamie and collectively the Ezbob team took their time to communicate clearly and explain the end-to-end process to make the whole customer experience run as smoothly as possible. I found the whole transaction easy to execute and all the more pleasant for dealing with such a friendly team. I would highly recommend their service to any business
29 June 2016
Unprompted review
Reply from ezbob
Hi Andrew,
Wow, what a fantastic review! It's great to hear that you received such great service from Ros and Jamie and your experience on the whole was enjoyable. If there is anything else that you need, just let us know.
Loui
Customer Service Advisor
ABSOLUTELY EXCELLENT
A really good service and it was made very easy to complete the transaction.
I would have no hesitation in recommending your service to anyone
29 June 2016
Unprompted review
Reply from ezbob
Hi John,
Great to hear! Glad everything went through so easy for you. Thank you for your review and just let us know if there is anything else you need.
Jamie
Customer Care Manager
Friendly helpful and so quick
Have used Ezbob before that that was a great experience, this time was even easier and quicker as I had all the information to hand to send to them as I knew what was required. It was processed and in my bank account in 1 hour. So friendly and helpful, would highly recommend their service.
29 June 2016
Unprompted review
Reply from ezbob
It's great to be able to continue to help your business grow. Fantastic to be able to get everything through for you so quickly and continue our relationship. Just let us know if there is anything else you need.
Jamie
Customer Care Manager
Slow and not as advertised
Took 4 days not 20 minutes.
Didn't give what we asked for.
The old wonga was quicker and easier to use
28 June 2016
Unprompted review
Reply from ezbob
Thank you for your feedback. Each application is dealt with on an individual basis and depending on if we require additional information, may take longer to process. It is absolutely possible for an application to be processed and funds in your account in a matter of hours. We also need to look at each application as a responsible lender and make sensible offers based on the information provided during the application.
We are disappointed to hear that this took longer than expected and if there is anything we can do for you, please do let us know.
Jamie
Customer Care Manager
Pricy borrowing but efficient service
When I first checked the site they proposed a rate of 1.6% per month. Once I had uploaded documentation that went up to 3.5% with a 1 year repayment period - I asked for two. I reduced the amount being borrowed and the rate fell again. However, the software works well and the customer service is very good. You can complete the process and get the money into your account within a day.
27 June 2016
Unprompted review
Reply from ezbob
Hi Howard,
Thank you for leaving your review. Very happy to hear you received such great service and everything went through quickly for you. Our rates do vary and typically will be between 1.75%-4% depending on the information provided during the application. If there is anything else we can do for you, do not hesitate to get in touch, my personal email address is jamiem@ezbob.com.
Jamie
Customer Care Manager
Execllent and Quick Service
I was very impressed with how quickly my loan was approved - the whole process was dealt with in a swift and professional manner -I was definitely very impressed and will certainly recommend the service. Keep up the good work!!
21 June 2016
Unprompted review
Reply from ezbob
Hi Zainab,
Thank you for leaving your review with us, great to see that everything was processed so quickly for you! Just let us know if there is anything we can do for you!
Jamie
Customer Care Manager
Reply from ezbob
Hi Wayne,
Thank you for your review, just let us know if there is anything else you need.
Loui
Customer Service Advisor
Reply from ezbob
Hi Gemma,
Thanks for your review! Let us know if there is anything we can do for you.
Loui
Customer Service Advisor
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