Ezilend Reviews 2,326

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. People frequently highlight the excellent service, smooth processes, and efficient user experience, making complex tasks feel straightforward and stress-free. Reviewers are particularly impressed with the quick response times and constant updates provided throughout the process. Many appreciate the clear explanations and personalized approach from the customer service team, which contributes to a positive and reassuring experience.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease, speed, and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional, caring and knowledgeable

Cindy and the team at Ezilend are professional, efficient and caring. The service was customer focused insuring the process was easy, transparent and the best suited option for me and my circumstances.
Cindy is always quick to respond and completely knowledgeable in the industry. Thank you for making this so smooth and stress free!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, from Cindy at Ezilend. She was amazing and respectful. She helped me get through my car loan process so quick and easy. She was so simple and good at communicating! Will definitely come back and recommend other people. Thank you Cindy for your help you’re amazing!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to Machiel, who is one of the best brokers who I have been fortunate to have had his help with my first loan and support experience. He has gone over and beyond to help us achieve our goal with car finance. Machiel is a dedicated professional and we are grateful for his help.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Stress-Free Lending Experience with Fantastic Support

The ease of the entire process from the very first contact with the broker was fantastic. They were extremely helpful, professional and made everything feel very simple and seamless. The broker went above and beyond, even staying back after hours to ensure everything was finalised and secure. Once the approval was completed, the funds were made available very quickly. I really appreciated the support and clear communication throughout the process and would highly recommend their service.

11 March 2026
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience working with Ollie to secure my auto loan. From the beginning, he took the time to understand my situation and what I was looking for, and he worked incredibly hard to find the right loan option for me. The process was smooth, transparent, and far less stressful than I expected when financing a vehicle.

What really stood out was Ollie’s communication and professionalism. He explained everything clearly, answered all my questions promptly, and made sure I felt confident about the loan terms before moving forward. Thanks to his effort, I ended up with a loan that fit my budget perfectly.

If you're looking for someone who genuinely cares about finding the best option for you and making the process easy, I highly recommend Ollie. I’m very grateful for his help.

14 March 2026
Rated 5 out of 5 stars

Highly recommend Michael C from Ezilend

Michael C from Ezilend was amazing to deal with. We first worked with Michael five years ago and had such a great experience that we didn’t hesitate to contact him again.
Once again, he was fantastic. In no time at all he secured us a great rate on our loan and handled everything so efficiently. The entire process was smooth, stress-free and incredibly quick.
Michael is kind, easy to deal with and nothing ever seems like too much trouble. His communication and support throughout the process were outstanding.
We will definitely be contacting Michael again for any future needs and would highly recommend him to anyone looking for a reliable and knowledgeable broker.

13 March 2026
Rated 5 out of 5 stars

Highly Recommend

I had an amazing experience working with Machiel from Ezilend to secure my car loan. My situation wasn’t the most straightforward, but he worked incredibly hard to find a solution and made it happen.

Communication was excellent the whole way through, and I always felt informed and supported. He truly went above and beyond and made the process feel easy. Machiel is extremely knowledgeable and willing to help in any way he can. Highly recommend!

6 March 2026
Unprompted review

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