I paid extra for express delivery but it came a week later, long after you said even standard delivery would arrive, let alone the express delivery due date. And it seemed like it only got processed... See more
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I’ve ordered a few items encouraged by good prices. I’ve waited over a week, but the order wasn’t updated so I’ve sent an email. The order had been cancelled as apparently they had no stock at the mo... See more
Item wasn’t despatched for a week, so took longer than expected. Was fobbed off with obviously made up excuse about import problems (despite manufacturer being in UK) but compensated with free upgrade... See more
Ordered something and paid for express delivery yet 4 days later had to chase them up to be told the item wernt even in stock and that they will send it as soon as it comes back in . I only bought fro... See more
Company details
Information provided by various external sources
Huge Selection Of Superior Sex Aids.🥇 Unique Range of Products. Everyday Low Prices💷💶. Top Rated⭐⭐⭐⭐⭐Marketplace Customer Reviews. All items sent with Tracked, Fast, Discreet shipping 🚚📦㊙️
Contact info
85 Rosemead Drive, LE2 5SD, Leicester, United Kingdom
- 01162983252
- hello@eztyga.com
- eztyga.com
1.6
Bad
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pics on page statex xl was uk sizes…
Pics on page statex xl was uk sizes 16-18 and its a uk size 4/6 no were near the right size
13 May 2021
Do Not Bother
Placed a order with an express delivery between 1-3 days, I emailed as I had concerns over not receiving a delivery update, then I read some of the reviews so emailed again and still no reply. As it stands terrible service.
16 April 2021
Unprompted review
Shame on you! Calling customer liars
Maldon Salt, Sea Salt Flakes, 20 oz
1 instead of 4. 4 cannot feet in a single box but apparently yes it can for the seller. Shame on you 😕
20 March 2021
Unprompted review
Reply from EZTYGA
Hey Leva,
We don't sell "Maldon Salt, Sea Salt Flakes, 20 oz " (We only sell adult products!) and have no orders for a customer by your name or email...
Could it be that you have placed this review in error?
If so, we would greatly appreciate it if you could revise / remove it accordingly!
Thanks in advance
Natalia
It is very narrow!
7 March 2021
Reply from EZTYGA
Hi Kurti Kurtev,
You cancelled this order less than 2 days after ordering...
Furthermore, it's a product review: not a review of our service!
Please revise accordingly!
Natalia
It said on the website that my item was…
It said on the website that my item was in stock, and when I purchased it, it said that it would be with me in 2/3 days, that was 4weeks ago, so I emailed to company and the lady told me that the item was actually out of stock and the website are advertising it as in stock
11 February 2021
Reply from EZTYGA
Hey Robyn,
Thanks for this.
We have had some pretty awful integration issues with the site and our inventory management system these past few months but have now successfully resolved all issues thanks working with a new development team!
Should you still be in the market for these items, please do drop our team an email for a special discount code that'll make giving us a second try hugely worth your while!
We look forward to putting this right for you!
Natalia
One item hasn’t been delivered
One item hasn’t been delivered. Ordered two items at the same time and one had come and the other can’t be found
3 January 2021
Reply from EZTYGA
Hey Josh,
Tracking on this order (https://www.royalmail.com/track-your-item#/tracking-results/QS536244326GB) does show that a single parcel with both items inside was delivered on 23rd December.
Please reach out to our support team at hello@eztyga.com if your still having issues with these?
If this is now resolved, we'd be super grateful for you to amend this review to something more deserving of the service offered!
Huge thanks in advance
Natalia
Extremely late delivery and discreet…
Extremely late delivery and discreet packaging wasn’t done as requested. Never using again.
12 November 2020
I have not received my order a d I…
I have not received my order a d I can't get any information about it
26 October 2020
Reply from EZTYGA
Hey Esin,
Your item has tracking available here (https://www.royalmail.com/track-your-item#/tracking-results/QS357816307GB)
This does show that your item was delivered on 28-10-2020.
Should this not be the case, please reach out to our awesome customer happiness team at helo@eztyga.com who will certainly leave you with a five star smile on your face :)
Natalia
Exactly what I ordered fantastic…
Exactly what I ordered fantastic quality item and fast delivery will be ordering a lot more
15 October 2020
Item not in Stock despite being…
Item not in Stock despite being declared in stock. Was only told this after asking via email.
2 October 2020
Unprompted review
Reply from EZTYGA
Hey Tarquin,
Thanks for this.
We have had some pretty awful integration issues with the site and our inventory management system these past few months but have now successfully resolved all issues thanks working with a new development team!
Should you still be in the market for these items, please do drop our customer happiness team an email for a special discount code that'll make giving us a second try hugely worth your while!
contact: hello@eztyga.com
We look forward to putting this right for you!
Natalia
Wouldn’t bother
Wouldn’t bother . . No stock but takes the payment anyway 5 days later email to say no stock and I would be refunded . . 3 days later refund.
11 September 2020
Unprompted review
Reply from EZTYGA
Hey Dominique,
Thanks for this.
We have had some pretty awful integration issues with the site and our inventory management system these past few months but have now successfully resolved all issues thanks working with a new development team!
Should you still be in the market for these items, please do drop our customer happiness team an email for a special discount code that'll make giving us a second try hugely worth your while!
contact: hello@eztyga.com
We look forward to putting this right for you!
Natalia
Got it in the end
Item wasn’t despatched for a week, so took longer than expected. Was fobbed off with obviously made up excuse about import problems (despite manufacturer being in UK) but compensated with free upgrade to next day delivery.
5 August 2020
Unprompted review
No idea when delivery was going to come…
No idea when delivery was going to come so cancelled order
4 August 2020
Unprompted review
Placed an order
Placed an order, no response and no shipment, so I cancelled order.
20 July 2020
Unprompted review
Quick and efficient service and…
Quick and efficient service and delivery! Looks exactly as in pictures and great quality!
28 June 2020
Unprompted review
Had to cancel the order due no delivery - £10 cheaper when Ordering with Amazon (Same Day)
Had to cancel the order.
I ordered the product and a week later nothing had arrived. I had emailed the company, and they didn’t really respond as to where the order was - just they that want their orders to be as ‘fresh as possible’ when they deliver.
I had contacted by phone a week after ordering as well and they advised that the product would be dispatched the next day as they were waiting for stock from Europe.
Two days later, nothing had been dispatched. I has contacted by phone and even they told me to wait half an hour to come back to me with an answer.
I noticed the price was cheaper on Amazon. The price of the product was £10 cheaper (Even after ordering SAME DAY delivery).
I cancelled the order with EZTYGA and then purchased same day with Amazon. Saved £10 and got the product by the end of the day.
If you are trying to compete with companies like Amazon, you really should be trying harder to meet the customer needs - especially with £50+ products.
11 June 2020
Unprompted review
Reply from EZTYGA
Hey Gary,
Thanks for this.
We have had some pretty awful integration issues with the site and our inventory management system these past few months but have now successfully resolved all issues thanks working with a new development team!
Should you still be in the market for these items, please do drop our customer happiness team an email for a special discount code that'll make giving us a second try hugely worth your while!
contact: hello@eztyga.com
We look forward to putting this right for you!
Natalia
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