So glad we used Ezy Move. They were professional in their dealings and communications with us, and engaged with us throughout the process from confirmation of booking to reminders the day before and f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So easy to book with Adrian and Eva and the moving team were amazing! They confirmed beforehand, arrived on time, were so careful with our belongings and amazing jenga stackers! They knew when to cal... See more
Company replied
We recently used Ezy Move Removals to move from the suburbs to the inner west area. The movers, Adrian and Kai were excellent and made our move very efficient. They planned the move very well and exec... See more
Company replied
Kai and Dwight made moving so easy and stress free. Super cool guys and such positive attitudes. I would recommend Ezy Move to anyone and will definitely be using their services again. Couldn't possi... See more
Company replied
Company details
Written by the company
Ezy Move is a trusted Sydney moving company and reliable partner for all your moving needs. With years of experience in the industry, we have built a strong reputation for delivering exceptional service and customer satisfaction. Our team of professional movers is dedicated to ensuring a smooth and stress-free moving experience for every client. From residential moves to commercial relocations, we handle every aspect of the process with utmost care and efficiency. We understand the value of your belongings and treat them as if they were our own, ensuring their safe transportation to your new destination.
Contact info
2b Figtree Dr, 2217, Sydney Olympic Park, Australia
- 1300399668
- info@ezymove.com.au
- ezymove.com.au
4.7
Excellent
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience with moving
The service provided was worth the price. The revivalists were punctual, very well organised, efficient and it took them less time than I expected to complete the move. All went well!
19 September 2024
Reply from Ezy Move Removalist
Thanks so much, Lucia! We’re glad to hear your move went smoothly and that you found our service punctual and efficient. It’s great to know we could provide a cost-effective solution as well. If you ever need help again, we’ll be here! Enjoy your new home!
Regards,
The Ezy Move Team
Excellent moving experience
We are very happy with Stephen and his crew, they were very careful with all our furniture and no breakages, which is excellent.
They had a big job as we have heavy antiques and furniture.
Well done Team,
Would recommend to others.
Cheers Paul and Vickie Sampson
13 September 2024
Reply from Ezy Move Removalist
Thank you so much, Paul and Vickie! We’re delighted to hear that Stephen and the team took great care with your antiques and furniture. It's always our goal to ensure everything arrives safely, especially with larger, more delicate items. Your recommendation means a lot to us! If you ever need assistance in the future, we’d be happy to help. Cheers!
The Ezy Move Team
Great service
Great and efficient service from start to finish. Highly recommended!
10 September 2024
Reply from Ezy Move Removalist
Thank you, Maite! We're so glad to hear you were happy with the service from start to finish. Your recommendation means the world to us! If you ever need help again, don’t hesitate to reach out.
Regards,
The Ezy Move Team
Reply from Ezy Move Removalist
Thank you, Ka, for your kind words! We're thrilled to hear that our service met your expectations and that we were able to complete the job on time. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Regards,
The Ezy Move Team
Very professional duo turned up on time…
Very professional duo turned up on time and worked hard. There was no pausing for a breath or a “coffee” break.
Would highly recommend.
18 August 2024
Reply from Ezy Move Removalist
Thank you, Aaron, for your wonderful feedback! We're delighted to hear that our team impressed you with their professionalism and dedication. We take pride in working efficiently to ensure a smooth and timely service. We look forward to assisting you again in the future.
Regards,
The Ezy Move Team
Move made easy.
These guys made the hard work seem easy. They communicated well and were extremely respectful.
Ezy move pricing was very good compared to other companies.
Would definitely recommend!
16 August 2024
Reply from Ezy Move Removalist
Thank you, Linda, for your fantastic review! We're so glad to hear that our team made the process smooth and stress-free for you. Communication and respect are key values for us, and it's great to know we delivered on that. We're also happy you found our pricing competitive. Your recommendation means the world to us!
Regards,
The Ezy Move Team
Overall Service
I appreciate the customer service, the communication is amazing, keep the customer updated. Also, those gentlemen who carried our furniture were amazing too, they listened to where we want to put our stuff.
20 August 2024
Reply from Ezy Move Removalist
Thank you, Issa, for your thoughtful review and the 4-star rating! We’re thrilled to hear that our communication and customer service met your expectations. It's great to know that our team listened carefully to your needs and provided the service you were looking for. Your feedback is invaluable as we strive to improve. We hope to have the chance to assist you again in the future!
Regards,
The Ezy Move Team
Such a quick and easy day with you
Such a quick and easy day with you, thanks so much for the move! Will definitely use you again.
19 August 2024
Reply from Ezy Move Removalist
Thank you, Kayla, for your wonderful feedback! We're delighted to hear that your move was quick and easy with us. It's great to know that you'd choose us again in the future. We look forward to helping you with any future moves!
Regards,
The Ezy Move Team
Good price for amazing service
I have a really good experience using your service. The guys are really helpedful and very careful in moving the goods. Overall no regrets and will recommend Ezy Move to everyone I know.
14 August 2024
Reply from Ezy Move Removalist
Thank you, Sri, for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service and that our team was helpful and careful with your belongings. Your satisfaction is our priority, and we’re glad we met your expectations. We look forward to assisting you and those you recommend in the future!
Regards,
The Ezy Move Team
Fast and smooth, easy moving!
A friend recommended me and I also referred this team to other friends. We all turned out an easy move, good and fast, with zero damage.
I was moving into a Level 2 unit with no lifts, they don't charge for stairs! one-off price by website quote is clear and easy, much easier compared to some companies charge for this and that afterwards. They are not the cheapest but the best and smoothest, will call them again for the next move.
6 August 2024
Reply from Ezy Move Removalist
Thank you, Cleo, for your fantastic review and for referring us to your friends! We’re delighted to hear that your move went smoothly and that you appreciated our transparent pricing and no-charge policy for stairs. It’s great to know that you found our service to be both efficient and reliable. We look forward to helping you with your next move!
Regards,
The Ezy Move Team
The worst removalists ever… Do not use
The worst remoThe worst removalists ever. They were 2.5 hours late, took 10.5 hours for what would have been a normal 7 hour job and then broke and damaged my items to the tune of $4,000+. And for the privilege of this I paid them $2,500. They don’t return calls or emails. I would recommend you choose a more ethical and professional company and save yourself the heartache I have had.valist
4 July 2024
Unprompted review
Reply from Ezy Move Removalist
Hi Al,
We are surprised by the nature of this review. We take pride in our professional service and the care we take with our customers' belongings.
A thorough inspection was conducted upon move completion, and all items were confirmed to be in good condition. Additionally, the itemized list of belongings you provided before the move did not accurately reflect the items present on moving day. There was 25% more than what was listed in a cubic metre measurement.
Given the challenging conditions of the move, including 200-meter access, two flights of narrow stairs and heavy rain, our trained and professional removalists worked diligently to complete the job. The claim of inexperienced backpackers is entirely inaccurate. They have 2 years of experience in Removals in Sydney and that is a quite racist remark on your behalf which i will be submitting into the google review support team.
We believe the comparison to a previous move is unfair, as moving circumstances vary greatly. Factors such as the quantity and size of items, distance, weather conditions, and property access significantly impact moving times. After years of living in a property you accumulate additional items/furniture which is understandable.
We regret that the experience did not meet your expectations. However, we stand by the quality of our service and the professionalism of our team. Our terms and conditions cover all basis, images of your items do not relate to these false claims and we would like to strongly state that customers who do try and claim damages like yourself that are not related to our works are always unsucessful. We also notice that you did not opt to take out full removal insurance for your goods.
We look forward to hearing back from you.
Regards,
The Ezy Move Team
Useless
Useless. I just received a list of all the things that were not done at all.
I want my money back.
12 August 2024
Reply from Ezy Move Removalist
Dear Walter,
We understand that relocating can be a stressful process. We appreciate your feedback regarding your recent move and are sorry to hear that there may have been some confusion.
When your move was completed, you expressed satisfaction with our removalists' services. We are committed to ensuring that all our customers have a positive moving experience.
If you could please contact us directly to discuss any concerns you may have, we would be happy to address them promptly. We have tried readhing you multiple times after your move without any response back.
Regards,
The Ezy Move Team
Reply from Ezy Move Removalist
Thank you, Bruno, for your positive feedback! We're glad to hear that you found our team quick, professional, and personable. Your satisfaction with our service means a lot to us. We look forward to assisting you with any future moves!
Regards,
The Ezy Move Team
5/5 stars
5/5 stars! The 2 handsome guys from EzyMove who helped us move from Whalan to Blacktown on Friday 11:30 am -12 pm were amazing! They were professional, efficient, and super friendly - always smiling! They made our move stress-free and easy. Highly recommend EzyMove for any moving needs. Thanks again for your great service! Keep up the good work boys 😊
2 August 2024
On Time, Affordable, Quick, Fair
The boys turned up on time, smashed it out and were careful while doing so, nothing damaged, nothing broken. will definitely be using again.
19 July 2024
Moving made Ezy
The guys Gabriel and Ureel were fantastic. Courteous friendly and very hardworking. I would recommend Ezymove for anyone looking to move in the near future.
20 July 2024
Quick and efficient fair
Quick and efficient fair price no dramas exactly what you want in movers
23 June 2024
Removalist were very efficient and took…
Removalist were very efficient and took very good care of our furniture. The price was good also.
I would highly recommend
22 July 2024
Staff were professional and friendly…
Staff were professional and friendly and got the job done quick, very competitive rates!
17 July 2024
Excellent service
4 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.