While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, politeness, and quick responses. Many people appreciate the efficient and easy service, noting the great selection of games and the user-friendly website layout. However, some customers also noted issues with payments, specifically regarding delays in deposits being credited and withdrawals not being processed in a timely manner. A few people mentioned incurring unexpected fees on deposits due to currency conversion.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Payment

Customers consistently express significant dissatisfaction with the payment process. Many reviewers report... See more

Website

Clients share positive opinions on the website, with many praising its great games selection, layout, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and professionalism of the support... See more

Service

People report positive experiences with service. Customers consistently praise the 24/7 support, quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very enjoyable site got loads of games from all ranges I had loads of fun also had big wins very helpful and quick responses from chats would definitely give f7casino a chance for good bonuses and nic... See more

Company replied

Rated 5 out of 5 stars

I was really put off at first when I saw these reviews. But I've been playing for about but I've been playing six seven months now withdrew the other day and I had no problem payment was in my bank th... See more

Company replied

Rated 5 out of 5 stars

Bonuses were really good, seems a good site just went to withdraw funds asked for standard id verification which was accepted and quick, just waiting on withdrawal now, don’t like that you can cance... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

787 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company is great they are good to…

The company is great they are good to customers and I'll recommend to use it for great games

13 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you for your kind words! We're thrilled to hear that you’ve had a positive experience with us and appreciate your recommendation. We strive to provide the best games and service to our players, and we’re happy you’re enjoying it.

We look forward to continuing to offer you great experiences!

Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great games with great bonuses

13 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying our games and bonuses. We’re always looking to provide the best experience for our players, and it’s great to know that you’re having fun!

We look forward to bringing you even more exciting moments on our platform.

Best regards,
F7Casino Team

Rated 5 out of 5 stars

Awesome company

Awesome company

13 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you for your kind words! We're thrilled to hear that you’ve had a positive experience with us. We strive to provide the best games and service to our players, and we’re happy you’re enjoying it.

We look forward to continuing to offer you great experiences!

Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great games and excellent customer…

Great games and excellent customer service

12 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Stephen,

Thank you for your kind words! We're thrilled to hear that you enjoyed our games and received excellent customer service. 😊

We look forward to providing you with even more fun and great experiences in the future! 🎉

Best regards,
The F7Casino Team 🚀

Rated 5 out of 5 stars

Play responsible

Play responsible

12 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Mihaita,

Thank you for your feedback! We truly appreciate you rooting for responsible gaming, as it’s something that’s very important to us.

Remember, the goal is always fun, and playing responsibly ensures you can keep enjoying the experience!

Best regards,
The F7Casino Team

Rated 5 out of 5 stars

help and explanation of unknowns and…

help and explanation of unknowns and much more

10 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Jacek,

Thank you for your feedback! We're glad to hear that our help and explanations of any uncertainties have been useful to you. We're always here to support you with much more!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Very fair casino...good fun

10 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Teresa,

Thank you for your kind words! We're thrilled to hear that you find our casino fair and that you're having fun.

Wishing you continued enjoyment and good luck!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Great slots and paid out fast

9 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Adam,

Thank you for your feedback! We're so happy to hear that you're enjoying our slots and that your payout was processed quickly.

Wishing you lots of luck and fun ahead!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Amazing site

Amazing site

9 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Daniel,

Thank you for your feedback! We're thrilled to hear that you think our site is amazing. We’re here to keep providing you with the best experience!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Very good customer service agents

Very good customer service agents

9 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi Charlotte,

Thank you for your feedback! We're so glad to hear that you’re happy with our customer service agents. We’ll definitely keep the energy high and lively to make your experience even better! 😊

Best regards,
F7casino Team

Rated 1 out of 5 stars

Stay well away

Absolutly disgusting deposited 200 won 400 wouldn't let me withdraw it saying I needed to wager 3x deposit to withdraw stay away from these scammers no other bookmakers make you do that its a big scam

8 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Chris,

We're sorry to hear that this has been your impression of the site. To clarify, all players are required to wager their active deposited amount at least three times before making a withdrawal. This process is in line with anti-money laundering regulations.

Additionally, players are fully responsible for any fees and taxes applied to their winnings in accordance with the laws of their jurisdiction. This is outlined in our terms and conditions, so we encourage you to review them for further clarity.

Thank you for your attention to this matter.

Best regards,
F7casino Team

Rated 5 out of 5 stars

Happy birthday to the site and the…

Happy birthday to the site and the staff who have it, thank you

8 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi.

Thank you for your amazing feedback! We're so glad to hear that our live chat staff was helpful and that you're excited about the bonus offers. We can't wait to have you play more and hope you continue to enjoy your experience with us!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Very well and safe and easy to win

Very well and safe and easy to win. Team is very helpful and friendly can assist anytime with any issues.
Recommend for fun and extra cash!

8 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi.

Thank you for your great feedback! We’re so happy to hear that you find the experience safe, easy to win, and that our team has been helpful and friendly. We truly appreciate your recommendation for fun and extra cash!

Best regards,
F7casino Team

Rated 4 out of 5 stars

Good playing

Good playing

7 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi.

Thank you for your amazing feedbackWe can't wait to have you play more and hope you continue to enjoy your experience with us!

Best regards,
F7casino Team

Rated 5 out of 5 stars

I got really good support from agent

I got really good support from agent. He was so kind and fast. Thank u

7 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi.

Thank you for your amazing feedback! We're so glad to hear that our live chat staff was helpful and that you're excited about the bonus offers. We can't wait to have you play more and hope you continue to enjoy your experience with us!

Best regards,
F7casino Team

Rated 5 out of 5 stars

Customer service

Such a safe gambling application. Customer service is very helpful and the website is easy to manoeuvre and utilise

5 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear Player,

Thank you for your wonderful feedback! We're delighted to hear that you feel safe and find our platform easy to use. Our customer service team is always here to help. See you around in the casino, and we truly appreciate your support!

Best Regards,

F7Casino Team.

Rated 5 out of 5 stars

Mrs Suzanne macdonald

It has been good

5 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there,

We truly appreciate your kind feedback and are delighted that you had a great experience. We look forward to welcoming you back to the casino soon!

F7Casino Team.

Rated 5 out of 5 stars

Great games and great bonuse

Great games and great bonuse
great customer service very helpful and easy service.
They go above and beyond to help.

3 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello,

Thank you for your fantastic feedback! 😊 We're so glad you're enjoying the games, bonuses, and our customer service. We always strive to go above and beyond for our players. Enjoy your time on the site! 🎉

Best Regards,

F7Casino Team.

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam , bogus casino they will never payout any win . Beware I’ve spend thousands with this so call casino site and I actually hit a max win which was 5k and every time I tried to cashout it was always cancelled. Please don’t use this site and read the real reviews nobody receives there winnings avoid at all costs

3 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Dear player,

Please keep in mind that withdrawals that do not go through can be caused by a variety of factors, which should be checked further with our support team. However, because you have not provided any contact information or indicated that the issue has been fixed, we would like to ask you to message us with the topic "Trustpilot" so that we can further investigate.

We're sorry to hear you have this impression and hope to help.

Best Regards,
F7casino Team

Rated 4 out of 5 stars

Good customer service

Easy to navigate through the app. I had some issues with my bonuses, the support team was helpful

3 March 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello,

Thank you for your feedback! 😊 We're glad you found the app easy to navigate and that our support team could assist you with your bonuses. Enjoy your time on the site! 🎉

Best Regards,

F7Casino Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look