I bought an item… the site wouldn’t let me download it, I contacted them and they basically said we don’t feel like we owe you a refund. You can contact the seller and see if they want to give you o... See more
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See what reviewers are saying
Destroyed something that worked and was good (unreal marketplace). There are no user text reviews, just star rating on products. No wishlist. Broken library (can't event sort by price or bought items)... See more
STUPID.....Nothing is selling anymore and users are now reporting that they can't even buy some of the things, there is no more text reviews, which is terrible not being able to see others comments be... See more
Fab.com is no more "Fab.com GmbH" but Sketchfab's ruins after Epic bought, and destroy, them. Avoid them and look for actual 3D market that, at very least, allow you to download models straight away... See more
Company details
Information provided by various external sources
Fab ist jeden Tag Design. Unsere Mission: Menschen dabei helfen, ihr Leben mit Design besser zu machen. Mit Fab entdecken Menschen Design für ihren Alltag, treffen auf die spannendsten Designer der Welt und teilen miteinander Design, das sie inspiriert.
Contact info
Skaltizer Straße 104, 10997, Berlin, Germany
- 00800 7645 3546 (kostenlos aus Deutschland)
- service@fab.com
- fab.com
Hasn’t replied to negative reviews
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People also looked at
Great product - great service
We ordered a custom built TV-table. We designed the basics on their website and the rest was handled through email communication. Speedy replies and competent guidance all the way through.
Delivery time was around 8 weeks - fair enough as it is a custom designed piece of furniture. And it arrived well within the time frame given.
Robert, Copenhagen, Denmark
Okay but not great
Good christmas presents for the grandkids but not high quality
excellent customer service
i luv fab. they back up their promise of Wanting you to be happy/love your purchase. i learned that thru experience..., they are better then nordstrom.
excellent customer service, very cute stuff at great prices, fast delivery.
fab.com delivers great service
This is the first time that I ordered something from abroad (an international webshop). As I was a bit reluctant how long the shipping would take, I received my package within days. I could trace the package by DHL.I definitely can recommend Fab.com.
Great service!
I ordered several times from fab, and always received what i asked for, in good condition. One time my order got lost in the mail. And i was reimbursed within24h after my complaint. This is how it should be!
Best webshop in the world
I keep getting suprised with how great Fab.com is. They have so many cool products with affordable prices (unless it's furniture) and their order flow is so smooth and intuitive. They even have an iPhone app where you can see the sales and order VERY easily. I have spend so much money already and when I had my first and so far only problem (some mugs I bought got broken during shipping), they refunded them for me without any problems. Every other online shop could learn much from Fab!
Terrible
This is a warning to everyone. Fab are Awful. They charge an extortionate amount for delivery and their products and when they finally arrive they are ruined. my picture was Completely creased over the design and on both sides. The product is card so how am I supposed to fix that? I would never ever recommend you to anyone.
This is on their website...
"Fab exists for one simple reason: To make you smile.
Every day we set out to delight you, inspire you, make you laugh, and give you something to look forward to. We strive to provide the best designed website and apps, selling the best designed products, delivered with the best designed service. We want you to literally LOVE your every interaction with Fab."
COMPLETE RUBBISH.
(I used the UK /EU facing site - stay away people.)
Love fab
Such a great selection of products that I would have never known about otherwise and great service. Thanks fab!
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