FabFinds Limited Reviews 

8,375
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

GREAT COMPANY TO ORDER FROM, FAST DELIVERY AND WELL PACKED, I JUST PLACE MY SECOND ORDER WITH THIS COMPANY, THANK YOU FROM A HAPPY CUSTOMER.

Rated 5 out of 5 stars

Ordered two bundles of cleaning items.they were delivered very quickly.one had a bottle missing.i emailed fabfinds and zoe helped me.the next day the missing bottle was delivered!!who could ask for... See more

Rated 1 out of 5 stars

UTTER SCAM. PLACED ORDER OVER 10 DAYS AGO. ROYAL MAIL HAVE BEEN EXPECTING IT FOR OVER A WEEK. CONTACTED COMPANY NUMEROUS TIMES OVER THE LAST WEEK AND HAD NO RESPONSE EVEN THOUGH THEY SAY THEY WILL REP... See more

Rated 5 out of 5 stars

Order placed easily on the website. After a day or so I was informed that the delivery would be a few days late, no problem. I was then informed that an item was out of stock - received an imme... See more

Company replied

Company details

  1. #11 of 12 best companies in Discount Store

Written by the company

Discover the ultimate in convenience and great value with FabFinds! Our exclusive relationships with suppliers means you can access the brands you love and the essentials you need all at unbeatable prices. With the click of your finger, you can enjoy bulk-buy discounts and an array of high-quality household, beauty, petcare, food and drink products. Shop with us and experience the quality of the brands you know and love without breaking the bank! Our online shopping experience offers an efficient and effortless solution to acquire your favourite brands and the latest trends without leaving the comfort of your home. We provide the utmost convenience of making sure you have access to the best brands, updated daily, while ensuring a stress-free and hassle-free shopping experience.


Contact info

4.1

Great

TrustScore 4 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(8,375)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieves ! Offer Discount then change the Goalposts

I found an Item I was interested in on this site and the site showed free delivery over £30, I decided to buy more than I really required to bring my purchase to over £30, while shopping a Pop Up saying 10% discount from first Purchase, I go to check out with £35.94 enter my code for 10% discount making my purchase £32.35 then when filling in the delivery address (Mainland UK) they then charge me an additional £3.95 for delivery Even though my purchase was still over £30 which qualifies for free delivery. Disgraceful Conn, then keep emailing once they have your Email with marketing

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service from Zoe

I ordered a large quantity of my favourite nougat and was disappointed that an entirely different flavour was delivered that I didn’t like. I contacted them immediately, hopeful of a quick resolution and was responded to by Zoe who after establishing from photos that I had been sent the wrong product, proceeded to tell me they state on their invoice they can send alternative product if the ordered one is oos. Cue, a big back and forth where I said I didn’t wish to keep £25 worth of nougat which I wouldn’t eat and she begrudgingly told me I could return it for a refund but it would be at my cost. After several emails where she wouldn’t budge on this and didn’t understand my reluctance to pay to return an incorrectly sent product I asked to be escalated to someone else who could hopefully understand basic consumer rights - this was 3 days ago and no-one else has contacted me. Suffice to say I won’t be ordering from them again as their customer service is appalling. Zoe had me wanting to bang my head against a brick wall, unhelpful, inept and without an ounce of common sense!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this site orders don’t arrive

Do not order from this site my orders never arrived again customer service awful they barely respond and if they do they don’t care and are denying me a refund saying it is delayed with evri. I placed my order on the 4th December evri hasn’t been updated since it said we are expecting your order. Don’t waste your money

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert don't use

I placed an order with your company on Saturday, December 6th. The total cost was £6.95 for next-day delivery, and I expected to receive the parcel by Monday or Tuesday at the latest.
However, the parcel has not yet arrived. The estimated delivery window provided by Royal Mail has not been met, and the tracking information only indicates the date the parcel was received.
I have been checking the tracking information daily, as I needed the items for travel on Thursday afternoon. I have received several emails informing me that the delivery will be tomorrow, but it is now a week since the order was placed, and the parcel is still missing.
I requested a delivery refund after 2 working days due to the failure to provide next-day delivery. I was subsequently informed that a refund of £3 has been processed because it is still within their delivery window ?

The final email will be sent now for a full refund. I will update my post.

Think it's a bot answering the emails it doesn't understand what you saying it must be a fake company Scam alert

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered some wax melts pots for…

I ordered some wax melts pots for people for Christmas so I can make them up a gift bag and they didn’t show up first time ordering and I’m really really disappointed. I’ve had to now asked for a refund.
Last Thursday, Friday and Saturday they said they will be delivering absolutely nothing. I took time off work and everything.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Badly packaged good

Badly packaged good, arrived damaged and not fit for purpose .
Would I use "Fabfinds" again = CERTAINLY NOT.
Photos showed that most of the boxes were damaged however Fabfinds only refunded two.
My advice is avoid using this company.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

I have placed two orders with Fabfinds

I have placed two orders with Fabfinds. One being £40 and most recent £35. Both times, I have contacted them because I have not received my items in the expected time periods. My most recent was purchased on 18th October in which it stated on their Parcelforce 24 service, that sender had suggested they had dispatched on Tuesday 21st, yet today on the 27th, it still states that Parcelforce are STILL expecting it! It's now been 9 days and I still haven't received it. I contacted them but my first message was ignored, so I have just had to contact them again and purchase my needed items elsewhere whilst I wait for my delivery!

18 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Complete scam site. Item description did not match what I received making the products more expensive than anywhere else online.

Customer service just want to argue with you and accept zero responsibility.

I had high hopes for the site and was looking forward to what I got but should have saved myself time, money and hassle and gone somewhere else!

8 October 2025
Unprompted review
Rated 3 out of 5 stars

Delivery Needs Attention

TERESA ROBB, Have had a few issues with my deliveries and have NOT placed an order since my last one as my Mother relies on me getting what she needs and I rely on FabFinds to deliver but this has NOT always been the case. The DATE is APPROXIMATE as I cannot remember when I did my last order

18 September 2025
Rated 5 out of 5 stars

A really FabFind

I have been looking for that product ( the juniper wood scent) for a long time and I was really glad that you had it in stock. Thank you

12 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Isaac
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Perfect as usual

Perfect as usual, thank you.

12 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Chris
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Always perfect!✨

12 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Elena
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Glad I came accross Fabfinds

Never heard of this company. I was looking for a specific toy figure. Found item while searching Google. Fabfinds was a great service. Good price. Super fast free delivery! Very happy and would definitely use Fabfinds again.

7 September 2025
Unprompted review
FabFinds Limited logo

Reply from FabFinds Limited

Hello Sharon
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Quality & Variety 👌

Great quality and a wide variety of items. It is a real pleasure to shop with such good service.

11 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Mrs Callam
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Anti hairball cat biscuits

Great to get a stockist Tesco stopped selling them and they really help my cat to never have hairballs throw ups

11 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Rosemary
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Quick delivery, good quality and cheap. What more could anyone ask for ?!

I received the toilet rolls very quickly, they were of good quality and cheap.

5 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Marie
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

Rated 5 out of 5 stars

Great value

Great value, the scent is incredible

3 September 2025
FabFinds Limited logo

Reply from FabFinds Limited

Hello Heather
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services

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