Order placed easily on the website. After a day or so I was informed that the delivery would be a few days late, no problem. I was then informed that an item was out of stock - received an imme... See more
Company replied
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See what reviewers are saying
I've now purchased a number of large jar candles from FabFinds, and those on offer (two for £10.00) have been exceptionally good buys. They're not as heavily scented as Yankee ones but burn well and a... See more
Company replied
Ordered products for the first time from this company. Had many problems with Parcelforce who kept saying (on 4 separate occasions and after many long calls to thei complaints department who are usele... See more
Company replied
UTTER SCAM. PLACED ORDER OVER 10 DAYS AGO. ROYAL MAIL HAVE BEEN EXPECTING IT FOR OVER A WEEK. CONTACTED COMPANY NUMEROUS TIMES OVER THE LAST WEEK AND HAD NO RESPONSE EVEN THOUGH THEY SAY THEY WILL REP... See more
Company details
- #11 of 12 best companies in Discount Store
Written by the company
Discover the ultimate in convenience and great value with FabFinds! Our exclusive relationships with suppliers means you can access the brands you love and the essentials you need all at unbeatable prices. With the click of your finger, you can enjoy bulk-buy discounts and an array of high-quality household, beauty, petcare, food and drink products. Shop with us and experience the quality of the brands you know and love without breaking the bank! Our online shopping experience offers an efficient and effortless solution to acquire your favourite brands and the latest trends without leaving the comfort of your home. We provide the utmost convenience of making sure you have access to the best brands, updated daily, while ensuring a stress-free and hassle-free shopping experience.
Contact info
Desford Road, LE9 2BJ, Kirby Muxloe, United Kingdom
- customer.services@fabfinds.co.uk
- fabfinds.co.uk
4.1
Great
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 week
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l,Love,Every,That,Is,There
My, Family and friends,And,l,Love,Every,Thing,Fab,Finds,Has,Fab,,Finds,Are, Quick delivery
15 April 2025
Reply from FabFinds Limited
Hi Paul
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.
Good to be able to get the products
Good to be able to get the products. Fast delivery and reasonable prices
15 April 2025
Reply from FabFinds Limited
Hi Pamela
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.
I ordered 4 of a certain product as…
I ordered 4 of a certain product as discontinued. Fab finds managed to lose this item. Very disappointed
15 April 2025
Reply from FabFinds Limited
Hi Angela
Thank you for taking the time to leave your review.
We are sorry your order was lost with the courier, it was the last 4 we had in stock, as you have stated above it is a discontinued line. Due to this we could not send a replacement and a refund was issued.
We are sorry for the inconvenience caused.
FabFinds
Great company
I am 74 and Fabfinds sell the soap I have used since a young child that no one else seems to sell. I have to praise the fast delivery and product was really well packed.
14 April 2025
Unprompted review
Reply from FabFinds Limited
Hello Lynda
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
STAY CLEAR
STAY CLEAR
Unfortunately this company is selling out of date stock. and NOT making it clear to the consumer.
All items I received were out of date and I flagged this with there customer service agent Zoe.
She informed me that the date is CLEARLY put in the description.
I checked to find yes it was in the description but not I would describe as CLEARLY.
Personally if im buying something I am not looking to see when the expiry date is- I would generally hope a GOOD retailer would be selling stock with a reasonable shelf life and NOT selling out of date products.
I would expect to the be transparent with this and CLEARLY write best before march 2025.
and NOT type in short hand BBE03/25
which to me looks like a batch code. Extremely disappointed with Zoes LACK of customer service skills and suggests she gets retrained on her sarcasm and knowledge of the word clearly.
3 April 2025
Unprompted review
Reply from FabFinds Limited
Hi
Thank you for your review.
I am sorry you are unhappy with Zoe's customer service. I have looked into this and can see the product you purchased was the Zoflora wipes that went out of date 03/2025. I have looked at the product and it is visible to see that the date is there. We have made customers aware of the date on these and the price has been reduced for this. I am unsure how else we can notify customers on this when it is in the title. I have also reviewed Zoe's emails to you, there is no sarcasm just stating that the date is in the title and clear to see.
Thank you
ALWAYS GOOD SERVICE
7 March 2025
Reply from FabFinds Limited
Hello Mark
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Kids drinking mugs with curly straw
Managed to find what I was looking for, ordered them & they were delivered quickly & adequately packaged to avoid damage in transit.
24 February 2025
Reply from FabFinds Limited
Hi Devon
Thank you for taking the time to leave your wonderful review - we really appreciate it. We're so happy that you enjoyed our service and products.
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services.
Reply from FabFinds Limited
Hi
Thank you for your review.
I am sorry you are unhappy. We were out of stock of 1 item so a refund was issued for this.
I have looked at the tracking and the photo of the delivery shows the outer packaging undamaged. Where the items inside damaged, you have not contacted us to advise of any issues.
Many Thanks
FabFinds
The litter which I bought has a…
The litter which I bought has a different composition. I bought 4 big bags but unfortunately I am not jappy with the product and I would like to return 3 bags. Can you pkease send me a order number. Thank you. Ewa
3 March 2025
Reply from FabFinds Limited
Hi
Thank you for your review.
I am sorry the manufacturer has altered the composition of this item.
I will send you an email with all the information you need to return the 3 unopened bags.
Many Thanks
FabFinds
Reply from FabFinds Limited
Hello
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Good qaulity product
Good qaulity product, and good service, just what I wanted, would definitely recommend
21 February 2025
Reply from FabFinds Limited
Hello Hilary
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Shirley
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Margaret
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
So easy just ordered and it arrived 2…
So easy just ordered and it arrived 2 days later
20 February 2025
Reply from FabFinds Limited
Hello Alan
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Ghisliane
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
It came late and items were missing
27 February 2025
Reply from FabFinds Limited
Hi Amina
Thank you for your review.
We are sorry for the problems you have encountered with your order.
We have seen your email with regards to the missing items and a refund has been issued for these.
We are sorry for the inconvenience caused.
FabFinds
No refund for missing items
I received the order after 2 weeks and 2 items were missing. There was a packing list where was write with a pen that I’ll receive a refund for undelivered items. 3 months later and I didn’t receive any refund
2 March 2025
Unprompted review
Reply from FabFinds Limited
Hi. Thank you for your review.
We are sorry that we became out of stock of items in your order.
Please can you reply to our message, so that we can ensure you receive your refund.
Many Thanks.
Disappointing …
I placed an order on the 10th Feb and still waiting. sent couple of emails but no reply. No communication at all.
10 February 2025
Unprompted review
Reply from FabFinds Limited
Hi. Thank you for your review.
We are sorry you have not received your order. I can only see emails sent over the weekend, which we have replied to. We are looking into your order and will get back to you as soon as we have more information. We are sorry for the inconvenience caused.
FabFinds
Not a good experience at all
From ordering to receipt took 11 days and had to contact customer services after no movement by the 8th day and things began to happen then, Received my order eventually but the main item I needed was not included in package, even though I had been charged for full order! Previous orders have been no problem, but after this experience, I will be looking at other retailers for my needs.
2 March 2025
Reply from FabFinds Limited
Hi Raymond
Thank you for your review.
I am sorry we are out of stock of one of the items you have ordered.
I have made sure a refund has been issued for this.
I am sorry for the inconvenience caused.
FabFinds
Pleased with all items ordered…
Pleased with all items ordered reasonable prices quick delivery
28 February 2025
Reply from FabFinds Limited
Hello Sarn
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
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