From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had br... See more
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We’ve spent years in the industry, and we’ve seen how great Homewares products are often out of reach due to unnecessary markups and inefficiencies in the traditional supply chain. So we created FableRoom—a brand committed to offering beautifully made pieces at a fair price, without compromising on quality or ethics - directly from the makers. We believe great quality should be accessible, not inflated by layers of middlemen. By working directly with trusted makers and cutting out unnecessary costs—such as warehouses, wholesalers, and retail markups—we bring you exceptional products for your Home at a fraction of traditional retail prices. This means you get beautifully made pieces at honest prices, without sacrificing quality or craftsmanship. We currently offer Furniture, Decor (Mirrors and Lamps), Rugs and Soft Furnishings (cushions, throws). We're only getting started - and our ambition is to be the single destination for curated Homewares that is responsibly produced and ethically sourced.
85 Great Portland Street, W1W 7LT, London, United Kingdom

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I am very happy with my purchase, a 2 door cupboard, I'd seen this range in a very expensive, high end furniture store, but they couldn't get me the 2 door, so I search the Internet and found it for sale on FableRoom at a much cheaper price i might add. The quality is great.
I would say the whole process was great, apart from when I got a notification from the delivery company, it said my delivery was from Trampoline.com?! So I was a bit worried that I'd been scammed, but my cupboard turned up, so I'm not sure what that's was about??

Reply from FableRoom
Very helpful advice before purchasing.
Received cabinet and it is a beautiful piece of furniture. Really lovely quality. Fab!

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The courier was fantastic but the rug has several flaws which is disappointing. There are a few snags in the weave and a couple of bald patches. Such a shame considering I have waited for it since November 2025

Reply from FableRoom
The sideboard we purchased is great. Robust, spacious and beautiful. It was delivered late, but one call to Fableroom reassured us that it would arrive soon and a small refund was welcome. Very happy. Will use again

Reply from FableRoom
It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beautiful soft & thick & colours just as I'd hoped. Customer service also excellent replied to emails re tracking same day and rug arrived within a week.

Reply from FableRoom
I do not like buying online unless I can see the quality and colour of the product first , but this rug was exactly as advertised colour wise and a good price. Very pleased.

Reply from FableRoom
Delivery service is poor, items dispatched and 3 weeks later no update on when items will be delivered and 2 items can not be found. Requested a refund and no response.

Reply from FableRoom
Competitive pricing, excellent choice of carpets.
Delighted with the quality of the product as well as the good communication in the lead up to delivery.
The carpet looks great in my dining room!

Reply from FableRoom
I did wait quite a long time for delivery… but was not disappointed. Lovely rug!!!
Great quality and looks exactly as it did online….
Will definitely use Fableroom again

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Absolutely lovely unit, excellent quality and at a great price! What is there not to like? Would recommend and hope to buy from them again.

Reply from FableRoom
Rug arrrived extremely well packed. Well protected. Quality rug. Delivery company was spot on and kept us informed of date for delivery followed up with a time slot. Fableroom are a helpful company to deal with would recommend.

Reply from FableRoom
Easy returns, beautiful rugs and good communication.. very reasonable prices.

Reply from FableRoom
I can’t fault Fableroom. The quality of the chest of drawers is exceptional, the price was so reasonable. It arrived already assembled and the delivery drivers took it upstairs for us. I love the chest of drawers!

Reply from FableRoom
Great quality items of furniture and at a good price. Arrived very well packaged and looks great.

Reply from FableRoom
The two men who delivered my marble table were so polite, kind and very professional. They let me know they were on there way and when they delivered I wasn’t prepared for how big my parcel was so I had not removed everything in my entry way . The two men helped me do this and they had to put up with my two big dogs , well one I had hold of one but the other one was so intrigued and stuck her long nose in one of the men’s ear while he was trying to take photographs. They were so patient and kind . Thank you x

Reply from FableRoom
Beautiful quality large rug - it looks gorgeous- great quality and colour. Delivery was as directed and packaged safely. Would recommend this company.

Reply from FableRoom
Outstanding quality table and great design. Delivery was very prompt and we are delighted with our purchase.

Reply from FableRoom
Very happy with my purchase of two velvet cushions even though the colour isn’t like the picture, luckily it still works well with my colour scheme. Very good customer service fast delivery and good price, so all good.

Reply from FableRoom
This is my second purchase from FableRoom. Both items have exceeded my expectations. Beautifully crafted and quality furniture. I will definitely be a returning customer.

Reply from FableRoom
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