Fabletics Canada Reviews 14,346

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their high quality, durability, and comfortable feel, with many noting that items like leggings last for years. People appreciate the diverse designs and the inclusive sizing, especially the option to see clothes modeled on various body types, which helps in making informed purchasing decisions. The value for money is frequently highlighted, with many finding the quality excellent for the price. However, some customers have expressed dissatisfaction with the website experience, citing issues such as difficulty with navigation, filtering problems, and occasional bugs, particularly on mobile devices. There are also mentions of confusion regarding pricing, especially for Canadian customers, and issues with credits expiring. While the products are generally well-received, a few people have experienced sizing inconsistencies or issues with specific items like bras and certain joggers.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, comfort, and durability of the... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

User experience

Customers generally report positive experiences with the user experience. Many reviewers find the website... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its ease of... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers express frustration with misleading sales,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the feel of the clothes I get from here. Size guide is very accurate! The reason I'm not giving 5 stars today is because I usually order through the app and the app glitches when I'm... See more

Company replied

Rated 4 out of 5 stars

I always enjoy my purchases from fabletics and am excited to buy more. I wanted to purchase the cloud jersey wide leg onesie in black this time around but the last few days the site won’t load the bl... See more

Company replied

Rated 4 out of 5 stars

The second rep I spoke to was very helpful, but for some reason I struggled today with the website. I have ordered before but it wouldn't allow me to order a set of scrubs with my VIP Credit. The... See more

Company replied

Rated 4 out of 5 stars

I love Fabletics. As a bigger girl, some thicker fabric on thw inner thighs would help with the holes that form from rubbing. My only other issue is the fact that I ordered some sorts on sale. They sh... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

5-star
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Rated 3 out of 5 stars

The website was very choppy and…

The website was very choppy and difficult
To scroll through.

7 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hi Devon,

ThWe sincerely apologize for the frustrating experience you encountered while navigating our website. We understand how important it is for our members to have a smooth and seamless browsing experience, and we appreciate your feedback. Our Member Services Team will be contacting you immediately.

Best,
Kim

Rated 1 out of 5 stars

When i was checking the item to buy the…

When i was checking the item to buy the price was showing 7USD FOR EACH ITEMS.
But when i reach at checkout.Price of mostly items were totally different.

6 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Rohit,

We're truly sorry to hear about the confusion with the pricing you experienced. It can be frustrating when the price you see while shopping doesn't match what you find at checkout. We will contact you via private message shortly to address these matters immediately.

Best,
Allison

Rated 2 out of 5 stars

Keep taking money and my taxes were…

Keep taking money and my taxes were more then 35% my total cost. You continue taking money even when I havr tried skipping the credits. You are over charging me on taxes and I want to cancel.

5 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Janessa,

Thank you for sharing your concerns with us. We sincerely apologize for the frustration you’re experiencing regarding the charges and taxes on your account. It’s important to us that our members feel valued, and we regret that we fell short in this regard. We will be sending you a private message shortly, so we can address these matters right away.

Best,
Allison

Rated 3 out of 5 stars

I recently placed an order from this…

I recently placed an order from this company. The website has a good variety of products and everything looks good in terms of quality. However, there are so many sizes and articles that it can be a bit confusing when choosing the right one. It would be helpful if the options were simpler or better organized. Overall, the ordering process was easy and smooth.

6 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Pardeep,

We truly appreciate your insights regarding the variety of products on the website and the quality you observed. That said, we truly apologize for any confusion caused by the numerous sizes and items available. We recognize that having a wide selection can sometimes make it challenging to find the right fit. We will contact you via private message shortly to address these matters promptly.

Best,
Allison

Rated 5 out of 5 stars

Very easy to follow

Very easy to look at items, change sizes, etc. Sizing chart is very easy to follow, hopefully will provide accurate fit when I receive items. Easy to move some things to favorites.

5 March 2026
Rated 3 out of 5 stars

4 months in

At first I wasn’t a big fan of the VIP credit, but it started to grow on me. However the monthly charge increased to I believe $69 USD a month. Thats almost $100 CAD. It’s harder to get amazing deals at the current price point. I also didn’t know that I had to pay taxes still when using the VIP credit, which is kind of weird. Overall, the VIP credit system not a total flop, but it’s annoying I have to manually skip each month.

2 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Jimmy,

Thank you for taking the time to share your thoughts with us. We are glad that your feelings about the VIP credit have changed over time. However, we’re truly sorry to learn that the recent price increase and the complexities surrounding the usage of VIP credits have caused some frustration. We're here to help address your concerns efficiently, so we will send you a private message right away. 

Best,
Allison

Rated 1 out of 5 stars

The website kept glitching

The website kept glitching. The items did not add correctly to the cart. It took me 30 minutes to get something I was ok with to add to my cart properly. I wanted to use a VIP credit which charged $65 to my credit card, then to redeem would only apply $55 to my cart. So angering, such a waste of time. And what a rip off, not even fair.

1 March 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Carita,

Thank you for writing us a review. We sincerely apologize for the negative experience you had while using our website. We understand how annoying it can be when technical issues prevent you from adding items to your cart smoothly, especially after spending so much time trying to complete your order. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you shortly to assist you further.

Best,
Chad

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