Fabletics US Reviews 147,488

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the quality and durability of the products, with many finding the clothing to be comfortable and long-lasting. The pricing, especially through membership credits, is often seen as a good value, and the variety of clothing options is also a positive aspect for many. Some people also find the website easy to navigate and the ordering process straightforward. However, some people were dissatisfied with the website's performance, frequently reporting it to be slow, glitchy, and prone to freezing, making the shopping experience frustrating. There are also concerns about the clarity of pricing, membership terms, and the use of VIP credits, with some feeling that the final cost can be misleading. Additionally, a few customers experienced issues with order accuracy and fit, leading to returns.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the great quality, durability, and... See more

Price

Reviewers highlight ambiguous aspects of price, with many expressing dissatisfaction over unexpected charges... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers express frustration with the website's... See more

User experience

People report ambiguous experiences with the user experience. Many reviewers express frustration with a... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Based on these reviews

Rated 4 out of 5 stars

Overall good website and pricing(if you purchase within hr of maiking an account. After that just make a brand new account) but the website is super slow!!! takes ten seconds to load each page. ending... See more

Rated 4 out of 5 stars

I love the Credit Shop Option; I like how Fabletics offers outfits that can be redeemed with credits. Although I initially attempted to skip my membership credit this month on 4/5/2026, it did not g... See more

Company replied

Rated 4 out of 5 stars

The promo on tv on Masters Golf Tournament sent us to your site. However unclear on VIP program as terms seem complicated. Have been advised not to shop here & I had already ordered. Now I have to can... See more

Company replied


Company details

  1. Activewear shop
  2. Clothing Shop

About Fabletics US

Information provided by various external sources

Fabletics is an innovative, high quality activewear and accessories line for today's active woman, co-founded by actress Kate Hudson and the team behind JustFab. Our designs uphold our core principles of fit, function and style - all at great prices. From workout essentials to fashion-infused designs, Fabletics offers a range of activewear for the workout and beyond.

Fabletics includes a wide selection of tops, tanks, tees, sports bras, hoodies, jackets, leggings, pants and shorts to fit every fitness level. Become a Fabletics VIP member and enjoy free shipping, easy returns and complete outfits starting at only $49.95!

Written by the company

Create Your Lifestyle Profile
Take our quick lifestyle quiz so we can get to know you better.
Receive Personalized Outfits
Each month, you'll find new outfits hand-selected just for you and your workouts.
Shop!
Buy the outfits you love or skip the month altogether. There's never any obligation to buy.

Contact info

3.6

Average

TrustScore 3.5 out of 5

147K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing. It was very quick and easy to pick my size to understand the size and to have the side in stock. It also was very quick to get the discount. You just have to sign up for their membership service, but you could also cancel within the first 30 days that you don’t decide you like the clothes and wanna return them and I also liked the options and I liked how there wasn’t too many famous people attached to this program and I’m really hoping that I like the quality

7 April 2026
Rated 2 out of 5 stars

I was told by the customer service…

I was told by the customer service agent that I could use my vip credit on denim cause when it was on sale it would be under 100$ well Denim I found out even when it was under 100$ he lied not a good experience since I saved up on my vip credit for a denim jacket instead I had to only get a 30% sale when I am a Platinum member what bullshit that was and I am hurt.

6 April 2026
Fabletics US logo

Reply from Fabletics US

Hello Laura,

Thank you for reaching out to us. We’re truly sorry to hear about the confusion regarding your VIP credit and your purchase. It’s disappointing when expectations aren’t met, especially after saving up for something special like a denim jacket. We will be sending you a private message shortly, so we can address this quickly.

Best,
Allison

Rated 2 out of 5 stars

I do not understand the VIP outfits

I do not understand the VIP outfits. AGAIN, it states tariffs are included and no shipping but $13+ due when I check out. Cancelling membership now.

6 April 2026
Fabletics US logo

Reply from Fabletics US

Hello Katrina,

Thank you for taking the time to leave a review. We're sorry to hear that you're having trouble understanding the VIP outfits and the associated charges. We understand how frustrating this can be. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Rated 2 out of 5 stars

Mediums always sold out

The most popular sizes in a lot of the most popular items are constantly sold out and it’s incredibly frustrating. I’ve been trying to get a bra in a medium for over a year and it’s constantly sold out. Also, four dollars for a tariff on a single bra is absolutely ridiculous.

7 April 2026
Fabletics US logo

Reply from Fabletics US

Hello Heather,

Thank you for sharing your concerns with us. We truly appreciate your feedback regarding the availability of popular sizes, especially the medium bra you've been trying to purchase. It’s frustrating when items you want are consistently out of stock. We will be sending you a private message shortly, so we can address this quickly.

Best,
Allison

Rated 3 out of 5 stars

the VIP program is a bit misleading

I did not like that I was charged for a VIP credit for the month when I had purposely logged on and "opted out" of credit for the month of April.
I am not likely to continue my membership as the fit of the leggings is not great for my body and I have now purchased four tops which should last me for quite some time. Also... the tariff charge??? The final cost of the item I just ordered was double the price listed for the item. So... the credit I used (which I had already been charged for) did not quite cover the cost of the item although it should have been more than enough.

7 April 2026
Fabletics US logo

Reply from Fabletics US

Hi Jean,

Thank you for your review! We understand your frustration with the VIP program and the unexpected charge for the VIP credit despite opting out. It's disappointing to feel misled, especially with specific expectations. We also acknowledge your concerns about the fit of the leggings and the additional tariff charge that increased your final cost. Your feedback is valuable to us as we strive to improve our services. Our Member Services Team will be contacting you right away.

Best,
Kim

Rated 2 out of 5 stars

I did not get my $25 birthday reward

I did not get my $25 birthday reward. Could not enter the code.

7 April 2026
Fabletics US logo

Reply from Fabletics US

Hello Janis,

Thank you for taking the time to leave a review. We're sorry to hear that you didn't receive your $25 birthday reward and had trouble entering the code. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Rated 1 out of 5 stars

I gave 1 star as the leggings are good…

I gave 1 star as the leggings are good i ordered 2 pairs for £19 didn't plan on ordering anymore...they have taken £30 from my account today and they have set up a payment from my card to take another £30 each month! For what! A membership i never signed up for very disappointing wouldn't recommend

7 April 2026
Unprompted review
Fabletics US logo

Reply from Fabletics US

Hi Claire,

Thank you for taking the time to share your feedback. I’m truly sorry that your experience has been impacted by unexpected charges and confusion around the membership setup. I understand how frustrating it can be to discover recurring payments you were not expecting, and we regret the inconvenience this has caused. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best regards,
Ivy

Rated 3 out of 5 stars

Too many pop ups

Too many pop ups, the website is extremely laggy whether I use my phone or laptop.

6 April 2026
Fabletics US logo

Reply from Fabletics US

Hi Rosie,

We apologize for the frustrating experience with our website, including the excessive pop-ups and lagging performance. Your feedback is important to us, and we are actively working to improve the browsing experience. Our Member Services Team will be contacting you right away.

Best,
Kim

Rated 3 out of 5 stars

The website was extremely slow and kept…

The website was extremely slow and kept lagging. Also, I was looking for the mesh sleeve/ bowlero top that Khloe K wore in the campaign photos and it was disappointing not to see that item on sale...

5 April 2026
Fabletics US logo

Reply from Fabletics US

Hello Davanna,

Thank you for taking the time to leave a review. We're sorry to hear that our website was slow and kept lagging. We understand how frustrating it can be when you're looking for a specific item, like the mesh sleeve/bolero top and not finding it on sale. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Rated 5 out of 5 stars

Good order I’d say

Good order I’d say. My last order (XL) jacket was too big so I reordered a(L) and it has not made it yet. I will follow up with phone call for further assistance. Thanks

23 March 2026
Rated 4 out of 5 stars

I have been a VIP for 10 years and I…

I have been a VIP for 10 years and I love Fabletics quality and fit. I rarely have to return anything and when I do the phone customer service is always helpful. However, the $3.95 tariff on everything esp with the monthly increased amount, it’s getting to where it isn’t very cost effective anymore. I skip the month more than I don’t now.

5 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look