I bought some clothes which were good. But for some reason I was subscribed in a VIP program that I didn’t ask for and they charged me 69,9 euros for the subscription. I tried to contact them twice to... See more
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I find the site slow to load and have often needed to hit purchase more than once as keeps coming up with error messages related to payment info or shipping. I contacted you the other day and was told... See more
Company replied
la app ultimamente es un desastre. me llevo unas 4 horas poder comprar ya que se caia, o pedia datos ilogicos etc
Company replied
My first experience of this company was poor. I wrote about it in Trustpilot and they responded immediately. They continued to do so until my problem was solved - so well done Fabletics Espana😀
Company replied
Company details
Written by the company
Cofundada por Adam Goldenberg, Don Ressler y Ginger Ressler en 2013, Fabletics es una marca global de estilo de vida activo diseñada pensando en todo el mundo. Es el destino definitivo para encontrar la mejor ropa de mujer y hombre del mundo. Con millones de estilos calificados con cinco estrellas, tallas de la XXS a la 4X y entrepiernas de cortas a largas, hay algo para todo el mundo y para cada entrenamiento, ¡sin importar cómo elijas sudar!
Written by the company
Contact info
Carrer d'Àlaba, 140 (Piso 7, Oficina 4), 08018, Barcelona, Spain
- support@fabletics.es
- fabletics.es
2.4
Poor
4k reviews
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Perfect quality
Perfect quality. Very good customer service. Always helpful . Bravo!!!!
17 February 2020
Unprompted review
Reply from Fabletics España
Dear Tatiana,
We are so thankful for sharing your opinion with us and that you are really satisfied with our clothes and customer service. We really appreciate it.
Best,
Maya
Fabletics
Reply from Fabletics España
Buenos días,
¡Esperamos que su próxima compra sea perfecta!
Atentamente,
Maya
Fabletics
Feedback
- I think you should show the price total order inc VAT.
- It should be possible to buy with one card without having to link that card to the VIP account, that is: the possibility to have your VIP with one account and buying with the other.
- You should def do sets that match the credits so you dont have to pay an additional 10 € before checkout.
I already spent 3 credits to the VIP account, money that is reserved. To be forced to use them in a bundle is not good. Lets say I spent 149 € and now I have to pay at least minimum 30 € or more in checkout? I will use up the ones I have, then stop the VIP account with FABLETICS, I dont recommend this site to anyone before you change your consumer policys. In the end you end up paying more than you think. For € 200 I can get some other sport clothes. Thank you.
16 January 2020
Unprompted review
Reply from Fabletics España
Estimada Ana:
Gracias por compartir su opinión.
Lamentamos si no ha estado contenta con el funcionamiento de la web. Le agradecemos por darnos sugerencias en cómo mejorar el servicio. Las tomaremos en cuenta.
Un saludo,
Daniela, Fabletics ES
I think it's super shady that if you…
I think it's super shady that if you are a VIP and use your credits you can't pay sale price. if I pay with the credit I have to pay full price but if I skip the month and pay with my own money I can pay sale price? I don't get it, Fabletics you should take care of your VIP members, not the other way around!!! The power hold leggings are amazing but I haven't had much luck with any of their sport bras I tried so far... I love you leggings but please take care of us the vip members. its super annoying
8 January 2020
Unprompted review
Reply from Fabletics España
Dear Danae,
Thank you for being our VIP member for so long.
Every offer has its terms and conditions but your opinion is very important to us. We will try to make our service better.
Best regards,
Caren FL ES.
Reply from Fabletics España
Estimada Sandra:
¡Muchas gracias por su evaluación!
Qué bien que haya tenido una buena experiencia con Fabletics realizando su primer pedido. Esperamos que nos siga visitando y siga aprovechando las ofertas que tenemos preparadas para nuestras socias VIP como usted. ¡No se pierde las ofertas que vienen!
Atentamente,
Nadia
Fabletics Team
Great quality products and fast…
Great quality products and fast delivery.
16 October 2019
Unprompted review
Reply from Fabletics España
Dear Chantelle:
We are glad that you are satisfied with our web site and hope that in the future it will be the same.
Thank you for your comment.
Regards,
Kristina FL ES
Son geniales y supercomodos
15 June 2019
Unprompted review
Reply from Fabletics España
Estimada María Jose,
Gracias por su excelente comentario.
Nos alegra que haya encontrado algo de su gusto en nuestro catálogo. Nuestros estilistas seguirán trabajando para poder ofrecerle más diseños.
Atentamente,
Eva
Fabletics
Expensive and no free shipping even…
Expensive and no free shipping even when spending a lot of money. Would not recommend
12 June 2019
Unprompted review
Reply from Fabletics España
Dear client,
We are very sorry if you feel so dissatisfied. We'd like to explain you how the shipping fee works. Whenever you spend 49.95 euros or more and choose Punto Pack, you can have your shipping free, but no matter what price you pay for your order, if you choose home delivery option, the shipping fee has to be paid because it is an additional service.
Atentamente,
Maya
Fabletics
the size was a big big for e last time
the size was a big big for e last time
so now i get xs and lets see how it goes
2 June 2019
Unprompted review
Reply from Fabletics España
Dear Stanislava,
I hope You will choose correct size next time so I would not need to change the item.
Best regards,
Julia, team Fabletics ES
I have registered as a new user
I have registered as a new user. An what I did not like is that I was given a limited time to buy. I wanted to explore the products for longer, and was kind of in a rush to buy ASAP by a ticking clock
28 April 2019
Unprompted review
Reply from Fabletics España
Hello Egle,
Thank you for your review. I hope we didn't cause any major inconvenience for you and that you enjoy the items you bought.
Kind regards,
Daniela, Fabletics ES
It’s adictive
It’s adictive! I’m into yoga and teach Pound and Ballet clasees. I wear these apparel and they’re so great! Comfy, quality, and good designs. I haven’t tried the ones with pockets on the sides.. maybe next time.
Thanks Fabletics! And thank you Kate for the free leggings! Happy Birthday!
10 April 2019
Unprompted review
Reply from Fabletics España
Dear Lea,
Thank you so much for your lovely comment and for buying our clothes Lea. We wish you success in your career and we hope you'll choose Fabletics in future as well to keep following you and make everything easier.
Kind regards,
Maya
Fabletics
Shipping method??
Shipping method??? I ordered and paid for home delivery but for some reason it's issued a shipping address in another town??? Why?
3 April 2019
Unprompted review
Reply from Fabletics España
Dear Kelly,
Thank you for sharing your comment with us. You can always contact us (932202800) and we will try to find the best possible solution for you and check the shipping address for you.
Kind regards,
Maya
Fabletics
too expensive and they lost my first…
too expensive and they lost my first order
16 March 2019
Unprompted review
Reply from Fabletics España
Dear Al,
Thank you for your comment. We are truly sorry to hear that you are dissatisfied. We hope you will change your opinion one day. We have different offers every month.
Kind regards,
Maya
Fabletics
Reply from Fabletics España
Buenas tardes,
¡Somos muy felices de ver que usted se queda muy satisfecha con nuestros leggings!
Muchas gracias para la confianza.
Que tenga una buena tarde.
Antoine, Fabletics.
Fabletics is Fab!!
Fabletics is one of my subscriptions website that worth to subscrib for. One of the best gym clothes online shopping that I can trust, from the products until the customer service they have quality
10 January 2019
Unprompted review
Reply from Fabletics España
Dear Data:
Thank You so much for your positive feedback.
We are very happy to hear that You are satisfied with our services and we hope You will back to repeat very soon.
Kind regards,
Mónica, Fabletics
I am waiting on my first order and then…
I am waiting on my first order and then will come back to recommend Fabletics.
Ordering was very easy and easily switched from the UK to Spain as I am here for the winter.
2 January 2019
Unprompted review
Reply from Fabletics España
Dear Disdale:
Thank you for your comment.
I am so glad to hear that. Enjoy in your purchase, and if you need some help, we are here for you in every moment.
Best regards,
Dani Fabletics
Just about perfect leggings
24 November 2018
Unprompted review
Reply from Fabletics España
Estimada Pauline:
Gracias por su valoración.
Espero que le guste lo que compró en la página. Si necesita ayuda para lo que sea, siempre nos puede escribir.
Atentamente,
Dani
Fabletics
Couldn't get FREE OFFER - Not happy - canceling my subscription!
I tried to use my Credit - which is my money I spent and was credited to me as I didn't use it last month to pay for my order and get the FREE OFFER of a pair of leggins when you buy more than 65€, which I did.
It would only let me do '1 offer' at a time so even though the credit wasn't an 'offer' but my money I couldn't qualify for the free gift.
Makes no sense.
Being a VIP I am very disappointed with this and I'm now going to cancel my subscription.
18 October 2018
Unprompted review
Reply from Fabletics España
Dear Gillian.
I´m very sorry you couldn´t use the credit the way you intended to. Our special offers usually can´t be mixed with the credits. Don´t hesitate to contact us if you have any further questions.
Kind regards.
Daniela, Fabletics ES
Reply from Fabletics España
Estimada Anu:
Gracias por su evaluación.
Nos alegra oír que esté satisfecha con su pedido, esperamos que así sea en el futuro también y que esto le anime a que siga disfrutando de la página. También le queremos dar la bienvenida como nuestra socia VIP.
Atentamente,
Nadia FL ES Team
.
Reply from Fabletics España
Estimada Alicia,
¡Muchas gracias por regalarnos 5 puntos maravillosos! Es un placer contar con una fan tan estupenda ocmo usted y esperamos no defraudarla. Seguiremos haciendo lo mejor posible para seguir ofreciéndole nuestros mejores artículos con las mejores ofertas para socias VIP.
Un Saludo,
Cindy, Fabletics
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