FABLOU Reviews 332

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often praising their quality, versatility, and how lightweight yet spacious they are. Many appreciate the comfortable and adjustable straps, as well as the ease of cleaning and the stylish design of the bags. People also frequently mention the quick delivery and excellent overall user experience. However, some customers also noted issues with order accuracy, such as receiving the wrong color or an item not being included in the delivery. A few people also experienced problems with product durability, specifically mentioning broken metal attachments or zippers, and some were dissatisfied with the color of the bag not matching the website's depiction.

What people talk about most

Product

People report positive experiences with product, particularly praising the bags' quality, versatility, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality, durability,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speedy delivery, with some... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and quick, with... See more

User experience

Consumers find the user experience to be positive, highlighting the easy ordering process and the thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought 2 bags on the buy one get one free offer, 1 for me and the other for my sister for her birthday. Both bags, light green and dark green are gorgeous. I am 75 and have arthritis in both shoulde... See more

Rated 5 out of 5 stars

This bag meets more expectations. It holds so much stuff super lightweight. It doesn't feel like you carried around a heavy bag and practical for everyday life. Love how the track could be extended so... See more

Rated 5 out of 5 stars

I ordered a Luna Maxi bag in the colour sand for when myself and my husband go abroad on holidays. It is a fabulous large bag which will fit everything I need and more, especially when I buy souvenirs... See more

Rated 5 out of 5 stars

The product arrived quickly and was exactly as described. It is large but not too big, zips shut, has a zip pocket on the inside plus 2 mesh pockets on the opposite side (inside). The strap extends to... See more


Company details

Information provided by various external sources

Made from super soft and silky silicone. Seriously resistant to scratches, stains and scuffs. Ethically produced and vegan.


Contact info

4.8

Excellent

TrustScore 5 out of 5

332 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I had a Fablou parcel that went missing, I contacted the customer service team and Sophia was amazing at helping me with my query! Kind, considerate and resolved my issue in such a speedy manner! I will 100% be using this company again as I absolutely love the products too!

15 November 2021
Unprompted review
Rated 4 out of 5 stars

I love my Fablou City tote bags

I love my Fablou City tote bags. Great for everyday. Super stylish and made from super soft silicone. Resistant to scratches, stains and scuffs. Easy wipe clean, which is good for mums and those who travel on public transport.Ethically produced and vegan. Only downside is that without the bag insert, which is sold separately, all of the contents of your bag is on show and not secure. I'm always getting compliments...ooh I love your bag where is it from..I tell them Fablou!

14 November 2021
Unprompted review
Rated 5 out of 5 stars

My initial reason to purchase was it was Vegan.…

My initial reason for purchasing a Fablou bag was that it was vegan. Then it was 'I really like this bag.' My daughter bought me another City bag in a summery colour with an insert.The insert surprised me as I had no idea as to how useful an addition this would be, only it does make the bag heavier. Due to having to use a walking stick, I have purchased a Chelsea due ti it being a cross body bag and leaves my hands free.I was concerned it would not be big enough to hold my purse, phone, diary and medical items but, amazingly it does. I have found that the clasp on the strap sometimes detaches itself from the bag, but, this is a minor matter. I am so pleased with my bags and have purchased a Charlotte bag as a Christmas present for my daughter in an effort to wean her away from an aged shoulder leather bag which holds a great deal.

14 November 2021
Unprompted review
Rated 5 out of 5 stars

I love, love, love my bags and purse

I love, love, love my bags and purse. Lightweight, practical and stylish they add a much needed splash of colour to my day - easy to clean.

Customer service is amazing and delivery was smooth sailing.

Go get yours now you won't regret it I promise

13 November 2021
Unprompted review
Rated 2 out of 5 stars

Not happy at all with the product.

Not happy at all with the product.. Yes i did use the bag once, but once my other half says it looks like a nose bag, The material just doesn't feel right. There is no zip so people could pick out your valuables from your bag.
I did complain to company, sent photos.
So if you don't get on with the bag or like. Don't even expect even any more back as you won't get it. As a customer you do have certain rights.
Not impressed at all!!!

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Love Love Love

Love Love Love my new bag.
I can fit everything in it I need and more.
I’ve had comments from people about it too!
I will definitely being purchasing another vet shortly.

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Love my Fablou bags

Love my Fablou bags, yes I have more than one and you should too.
They feel so soft, very touchable. The colour choices are amazing from the red to black and grey, you should find a colour you love.
I use mine for work as they hold more than I need, isn't this always the way ladies.
The customer service is second to none, quick response to any questions and queries you might have.
Website easy to use and navigate your way around.
All the bags are delivered well packaged, all in their own little dust bags.
Enjoy your Fablou experience

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Great bag

Very well made, great colour choices and easily cleaned.

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Fab products

I now own three of these bags! I love the styles, colours and materials used. Service and delivery were spot on.

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Cute bags

I now have 3 small bags and absolutely love them. I wear across the body and can get my purse, phone and a few other essentials into the bag. Absolutely love the material and the range of colours. I'm always receiving compliments. The question now is should I buy another one!!!

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely love these bags

Absolutely love these bags. Practically indestructible ! Iv bought and received them as gifts and they are always admired. Fablou please make changing/diaper bags in future !
Delivery is fast and bags come in a lovely dust bag for storage.

13 November 2021
Unprompted review
Rated 5 out of 5 stars

So good I bought it twice!

I bought a tote bag a few years back and loved it so much I bought one in red too! They are absolutely bulletproof and I get compliments all the time. Very pleased and would definitely recommend!

13 November 2021
Unprompted review
Rated 5 out of 5 stars

I am now the proud owner of five FABLOU…

I am now the proud owner of five FABLOU bags. I am a big fan of these. In a past life I’ve always bought high-end bags costing several hundred pounds at least. I’ve got so fed up of daughters and Partners constantly asking me to carry wallets, purses, keys, phones et cetera et cetera. So in the end I saw these on Instagram and thought they are perfect because they are a nice size but I can’t put too much in so no one can ask me to carry their stuff. So now my gorgeous FABLOU bags Are the only ones I use and I think they are Terrific.

13 November 2021
Unprompted review
Rated 4 out of 5 stars

Ive had 2 orders

I have placed 2 orders, the first arrived quickly and was gorgeous bag and purse, placed a second order which unfortunately disappeared, after speaking with customer services who were helpful a replacement item was sent and is also a very lovely bag, have found the strap unclips somewhat easily on first bag- just picking it up sometime it was suddenly swing loose, but otherwise very well made, sturdy and surprisingly spacious bags. Purses are silicon that I purchased, well made although can be difficult to get change out but find that with most, great colours on everything

13 November 2021
Unprompted review
Rated 4 out of 5 stars

Happy customer

Bought my first Fablou tote in Spitalfields Market what seems like years ago. Still going fine and much admired, so much so that a couple of friends bought one. Just received a small cross-over bag which hasn't been out yet! Only niggle: Don't like the blingy medallion on the zip. You already have your branding on the bag itself!

13 November 2021
Unprompted review

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